Senior Digital Product Manager

Posted 12 Hours Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
Hybrid
Senior level
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Lead digital activation strategy for wholesale banking journeys (onboarding, payments, lending, liquidity). Analyze client behavior, identify adoption gaps, partner with product/servicing/sales, define activation metrics, translate insights into roadmap recommendations, and influence cross-functional stakeholders to drive digital adoption.
Summary Generated by Built In
About this role:
Wells Fargo is seeking a Senior Digital Product Manager.
In this role, you will:
  • Lead or participate in variety of complex functions within the digital environment
  • Contribute to large-scale planning related to the execution of the digital strategy
  • Review and analyze complex content strategy/creation, customer experience, analytics/research or product management that require an in-depth evaluation of variable factors
  • Independently resolve complex issues
  • Lead team to meet project deliverables while leveraging solid understanding of digital initiatives, policies, procedures and/or compliance requirements
  • Collaborate and consult with peers, colleagues and mid-level managers to resolve issues and achieve goals
  • Potentially lead projects, teams or provide direction to junior staff on less complex digital initiatives
Required Qualifications:
  • 4+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • 4+ years of relevant experience in Wholesale/ Commercial Banking digital banking, product management, activation strategy, or related roles
  • Prior experience in activation strategy, digital product strategy or client lifecycle management within Wholesale Banking or Corporate & Investment Banking or Funded Fintech.
  • Deep understanding of products and journeys, such as payments, liquidity, lending, onboarding, and servicing
  • Demonstrated experience working across multiple product journeys, influencing outcomes without direct product ownership.
  • Proven ability to translate data and qualitative insights into activation strategies and product recommendations.
  • Strong strategic problem-solving skills with the ability to operate effectively in ambiguous, cross-functional environments.
  • Experience influencing product or business decisions through structured thinking and evidence-based storytelling.
  • Strong communication skills, including the ability to engage with senior leaders and peers
Job Expectations:
    • Lead and shape digital activation strategies for wholesale and institutional banking clients across key journeys such as onboarding, payments, lending, liquidity, and servicing.
    • Partner closely with Digital Product Managers across multiple journeys to identify adoption gaps and influence journey-level priorities.
    • Partner closely with Servicing, Sales, or Digital Readiness leads to identify gaps in client awareness or education to design activation campaigns or update support tools to drive digital adoption
    • Analyze client behavior, usage patterns and servicing touchpoints to improve digital enrollment, active usage and self-service adoption.
    • Apply strong understanding of commercial and institutional banking client workflows to ensure activation strategies are practical and scalable.
    • Translate insights into clear recommendations and action plans that inform product roadmaps and prioritization.
    • Define and track meaningful activation success measures (e.g., usage, self-service uptake, reduction in manual or service interactions).
    • Collaborate cross-functionally with product, operations, servicing, and experience teams to deliver cohesive activation outcomes.
    • Communicate activation insights, progress, and recommendations effectively to senior stakeholders.
    Posting End Date:
    5 Jul 2026
    *Job posting may come down early due to volume of applicants.
    We Value Equal Opportunity
    Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
    Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
    Applicants with Disabilities
    To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
    Drug and Alcohol Policy
    Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
    Wells Fargo Recruitment and Hiring Requirements:
    a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
    b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

    Skills Required

    • 4+ years of digital product management experience or equivalent
    • 4+ years relevant experience in Wholesale/Commercial Banking digital banking, product management, or activation strategy
    • Experience in activation strategy, digital product strategy, or client lifecycle management within Wholesale Banking, Corporate & Investment Banking, or Funded Fintech
    • Deep understanding of products and journeys such as payments, liquidity, lending, onboarding, and servicing
    • Experience working across multiple product journeys and influencing outcomes without direct product ownership
    • Ability to translate data and qualitative insights into activation strategies and product recommendations
    • Strong strategic problem-solving skills and ability to operate effectively in ambiguous, cross-functional environments
    • Experience influencing product or business decisions through structured thinking and evidence-based storytelling
    • Strong communication skills, including the ability to engage with senior leaders and peers

    Wells Fargo Compensation & Benefits Highlights

    • Healthcare Strength Health coverage begins on day 1 with medical, dental, and vision, and includes mental health, prescription drugs, and preventive care often covered at 100% in-network. Well-being resources such as 24-hour clinical support and an Employee Assistance Program add to the breadth.
    • Parental & Family Support Paid parental leave provides up to 16 weeks for a primary caregiver (4 weeks for non-primary) alongside fertility benefits and up to a $35,000 lifetime reimbursement for adoption, surrogacy, and donor expenses. Backup child and adult care further supports family needs.
    • Retirement Support Retirement benefits feature a 401(k) with company matching contributions up to 6% of eligible pay. An employee stock purchase plan adds another avenue for long-term savings.

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    The Company
    HQ: San Francisco, CA
    205,000 Employees
    Year Founded: 1852

    What We Do

    Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.1 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

    Why Work With Us

    We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. We ranked in the top 3 on the 2025 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S.

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