About the r ole
- Administer and maintain cloud infrastructure, identity management systems, and core digital services to ensure secure, reliable, and high-performing operations
- Partner with internal and external IT teams to support networking, hardware, software, and technology services across the organization
- Provide technical support, troubleshoot issues, and coordinate escalation with vendors or service providers when necessary
- Collaborate with research and laboratory teams to integrate scientific instruments, software applications, databases, and digital technologies into the broader infrastructure environment
- Manage user access, onboarding and offboarding processes, backup and disaster recovery solutions, and business continuity practices
- Ensure compliance with security, data protection, regulatory, and institutional requirements while maintaining appropriate governance and risk controls
- Support research computing initiatives, including coordination with high-performance computing resources and data analysis platforms
- Manage technology vendors, contribute to procurement activities, maintain technical documentation, and support the ongoing development of the organization's digital technology roadmap
About y ou
Minimum Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent professional experience
- 5 years of experience managing IT infrastructure in a small-to-medium sized organization
- Experience administering cloud platforms such as AWS, Azure, or Google Cloud Platform
- Experience supporting Windows, Linux, and macOS environments
- Strong scripting and automation skills using tools such as Python, PowerShell, or Bash
- Experience managing identity and access systems and implementing security controls
- Ability to communicate effectively with both technical and non-technical stakeholders
Preferred Qualifications
- Experience supporting research, healthcare, life sciences, or laboratory environments
- Experience with high-performance computing (HPC) environments
- Experience with containerization and infrastructure-as-code tools such as Docker, Terraform, or Ansible
- Familiarity with scientific software applications, databases, or laboratory instrument integrations
- Knowledge of security frameworks and regulatory requirements such as NIST, CIS, HIPAA, or research data governance standards
What y ou'll g et
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks.
About u s
The Nick Gilbert Neurofibromatosis Research Institute (NGNRI) is a nonprofit organization focused on developing treatments and cures for Neurofibromatosis type 1 (NF1) and other neurological disorders and cancers with significant unmet need. Backed by the Gilbert Family Foundation and created in partnership with Michigan State University (MSU) and Henry Ford Health (HFH), NGNRI brings together leading scientific and clinical expertise to accelerate translational discovery.
Located within a new, state-of-the-art research facility in midtown Detroit, NGNRI offers a highly collaborative environment alongside MSU and HFH. The institute is equipped with advanced platforms-including organoid and stem cell models, AI-driven analysis, FACS, and CRISPR technologies-and provides access to extensive shared core facilities.
NGNRI supports both in-house researchers and visiting scientists, creating a dynamic, mission-driven ecosystem designed to advance innovation and deliver impact in an underserved field. As part of Detroit's rapidly growing medical research campus, NGNRI offers a unique opportunity to contribute to cutting-edge science within a vibrant and expanding hub.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the c ompany at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The c ompany provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at [email protected] .
Skills Required
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience
- At least 5 years of experience managing IT infrastructure in a small-to-medium sized organization
- Experience administering AWS, Azure, or Google Cloud Platform
- Experience supporting Windows, Linux, and macOS environments
- Strong scripting and automation skills using Python, PowerShell, or Bash
- Experience managing identity and access systems and implementing security controls
- Effective communication with technical and non-technical stakeholders
- Experience supporting research, healthcare, life sciences, or laboratory environments
- Experience with high-performance computing environments
- Experience with Docker, Terraform, or Ansible
- Familiarity with scientific software, databases, or laboratory instrument integrations
- Knowledge of NIST, CIS, HIPAA, or research data governance standards
Rocket Compensation & Benefits Highlights
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Healthcare Strength — Health coverage includes premium medical plans, disability/life insurance, no‑cost mental health support, and access to onsite or virtual care, with a 100% company‑paid medical plan option noted. Wellness and nutrition resources further bolster the offering.
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Parental & Family Support — Parental leave, fertility coverage (including IVF), adoption/foster assistance, childcare subsidies, and Care.com membership are emphasized. Many benefits are presented as effective on day one, underscoring breadth and immediacy.
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Equity Value & Accessibility — An employee stock purchase plan offers a 15% discount with quarterly enrollment and contributions up to 15% of eligible earnings. This provides accessible ownership alongside cash compensation.
Rocket Insights
What We Do
We’re a Detroit-based company obsessed with helping our clients achieve the dream of homeownership and financial freedom. Our flagship business, now known as Rocket Mortgage, was founded by Dan Gilbert in 1985. Since then, we’ve revolutionized the mortgage industry – twice – and taken our place as the industry leader. Today, the Rocket brand is synonymous with providing simple, fast and trusted digital solutions for complex transactions. When you need a mortgage, a real estate agent or a personal loan, Rocket gets you there fast.
Why Work With Us
Powered by AI and driven by human ingenuity, our trailblazing teams create endless pathways toward a future of possibility. By pairing relentless innovation with real empathy, we’re building the future of homeownership – together.
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Rocket Teams
Rocket Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.


