Senior CX/UX Designer - Hybrid (USA-WI-Madison) R0056662
About the Role:
As a Senior CX/UX Designer, you will take on a more influential role in driving the design process. You will work on complex user flows, high-fidelity prototypes, and lead user research initiatives. This role requires a deep understanding of user-centered design principles and the ability to collaborate across teams to deliver exceptional user experiences.
As a designer in the Pharmacy, Health & Technology business unit you will work on software that solves real-world problems for inpatient clinicians like pharmacists and infection preventionists. You will engage closely with stakeholders from the product and engineering teams to move ideas through research, into design and requirements, and ultimately to executed solutions with our customers. Our design team are top-notch generalists that enjoy all facets of the design process and in particular the deep complexity of healthcare.
Background that will set you apart
- Experience working with enterprise SAAS products
- Experience with healthcare workflows, product creation, or health IT technical frameworks
- Examples of work involving multi-user workflows with complex data sets
Responsibilities
- Lead the design of user flows, wireframes, and high-fidelity prototypes for complex projects.
- Plan and conduct comprehensive user research studies and usability tests.
- Synthesize research findings into actionable design recommendations.
- Develop and uphold design systems and ensure consistency across products.
- Mentor junior team members and provide constructive feedback on their work.
- Collaborate closely with product managers, developers, and other stakeholders to align design goals with business objectives.
- Drive the iterative design process based on user feedback and usability testing.
- Stay up-to-date with the latest UX design trends and technologies.
- Present and defend design decisions based on user research and best practices.
- Ensure all design work adheres to accessibility standards and guidelines.
Skills
- Wireframing: Advanced skills in creating detailed and user-centered wireframes and user flows.
- User Research: Proficiency in planning, conducting, and analyzing comprehensive user research studies.
- Prototyping: Strong ability to create high-fidelity interactive prototypes.
- Usability Testing: Expertise in leading usability tests and deriving impactful design insights.
- Design Systems: Advanced knowledge of maintaining consistent design systems.
- Collaboration: Excellent communication and teamwork skills to align cross-functional efforts.
- Presentation: Advanced skills in presenting design rationale and user research findings.
- Accessibility: Competence in designing accessible user experiences according to standards.
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Compensation:
$85,600.00 - $149,400.00 USDThis role is eligible for Bonus.
Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.
Additional Information:Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
Wolters Kluwer Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wolters Kluwer and has not been reviewed or approved by Wolters Kluwer.
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Leave & Time Off Breadth — Time away benefits are positioned as broad, spanning vacation and sick time plus paid holidays and other covered leave types. Paid parental and caregiver leave, bereavement leave, and a volunteer day contribute to a more comprehensive time-off offering.
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Retirement Support — Retirement support is framed as meaningful through access to a 401(k)/retirement plan paired with company matching and additional contribution features in some descriptions. This is reinforced by mentions of profit sharing and other long-term savings-oriented programs.
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Parental & Family Support — Family-oriented support stands out through adoption assistance and paid parental leave provisions. These benefits are described alongside other caregiver supports that extend beyond basic leave categories.
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What We Do
Wolters Kluwer (www.wolterskluwer.com) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Founded in 1836 and headquartered in Alphen aan den Rijn, the Netherlands, the company serves customers in over 180 countries, maintains operations in over 40 countries and employs 18,600 people worldwide. Wolters Kluwer reported 2019 annual revenues of €4.6 billion. Listed on Euronext Amsterdam, Wolters Kluwer shares (WKL) are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).
