About GlossGenius
GlossGenius is the AI-powered system behind the world’s most meaningful appointments, helping 100,000+ service businesses earn more revenue and free up time for the work they love. Our agentic workforce gets more clients in the door, grows profit per appointment, and keeps clients coming back — doing the jobs owners never had time for and couldn’t justify hiring to fill. Businesses on GlossGenius process billions in annual payment volume, and see 65% more revenue using GlossGenius Payments by growing ticket size, rebooking clients at checkout, and saving on processing fees.
About the Role
Creative production at GlossGenius isn't a support function; it's the operational infrastructure that determines whether campaigns land or stall. As Senior Creative Producer, you'll own the end-to-end delivery of creative across Brand, Product Marketing, and Lifecycle: from intake to launch, across dozens of simultaneous workstreams. The team is building fast, the GTM calendar is dense, and the bar for execution is high.
You will report to the Creative Operations Lead. You must be commutable to our NYC headquarters and will operate in a hybrid environment. We default to being in-office 3–4 days per week with required attendance on Tuesdays and Thursdays.
What You'll Do
- Own the GTM creative pipeline, including intake, scoping, scheduling, and delivery across Brand, PMM, and Lifecycle, while maintaining a single source of truth for all ongoing work and future launches
- Translate campaign briefs into production-ready plans that designers, copywriters, and production partners can act on immediately, with no ambiguity about scope or timing
- Build and enforce creative ops infrastructure with AI as the default layer: automating intake routing, flagging timeline risks, and surfacing bottlenecks before they require a human to catch them
- Drive review cycles from kickoff to approval, consolidate cross-functional feedback, eliminate conflicting direction, and keep sign-offs moving so creative never holds up a launch
- Architect cross-functional launch timelines that account for dependencies across creative, copy, web, email, and GTM; surface risks early before they become blockers
- Manage external vendors and freelancers end to end, from onboarding and briefing through delivery and QA, without letting outside timelines disrupt internal ones
What We're Looking For
- 4–6+ years of project management or creative operations experience spanning brand, product marketing, and lifecycle campaigns within a marketing organization
- You've built automations or AI-powered workflows that reduced coordination overhead
- Proven ability to run creative production across multiple marketing functions simultaneously, prioritizing competing requests without burning out the creative team or letting things slip
- Strong command of project management tools at scale, including experience driving adoption across 20+ users and enforcing the system
- Deep understanding of digital campaign production end to end, from brief to design to deployment across channels, and can coordinate across teams without things falling through the cracks
- Clear, actionable creative feedback and the communication skills to manage stakeholders up, across, and down without losing the thread
Benefits & Perks
- Competitive health & dental insurance options, effective on your first day of employment
- Flexible PTO
- In-office lunch twice per week for NYC and SF employees, plus late night dinner stipends
- Access to Wellhub, a corporate wellness platform with discounted gym memberships, fitness classes, and mental health resources
- Annual stipend for professional development and continued learning
- High performers at 5 years receive a generous stipend to use however you recharge best
- 401k benefit: employees are eligible to contribute starting day 1 of employment
- Dependent Care FSA
- Paid parental leave
- Fertility and adoption benefits via Carrot and Kindbody
The starting base salary for this role in New York is between $130,000-$155,000 + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future.
At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer
Personal Information: Notice at Collection for Employees and Applicants
Agency Submissions
If a resume or applicant is submitted to GlossGenius by a third party without a signed search agreement in place, it will become the property of GlossGenius and no fee will be paid, irrespective of whether the candidate is hired.
GlossGenius may use automated tools, including artificial intelligence and machine learning systems (AI Tools), to assist in evaluating applicants’ qualifications and fitness for the position. These AI Tools may be used alongside human review during one or more stages of the recruiting process, including application screening, skills assessments, and interviewing. No final hiring decision will be made solely by AI Tools without human oversight.
What the Team is Saying
GlossGenius Compensation & Benefits Highlights
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is offered, with premiums fully or partially paid depending on plan. Mental‑health support and FSA options are also noted.
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Leave & Time Off Breadth — Unlimited PTO is provided alongside paid holidays and sick time. Remote‑work flexibility further supports taking time off without rigid accrual limits.
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Parental & Family Support — Paid parental leave is available in the U.S., complemented by fertility and adoption benefits through Carrot. The employer‑verified leave policy was recently updated, indicating active management of family support programs.
GlossGenius Insights
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What We Do
GlossGenius is one of the fastest growing solutions powering small business owners across the US in the beauty & wellness space with elegant, vibrant, and intuitive software. GlossGenius’s complete “business-in-a-box” platform spans powerful SaaS and fintech solutions, enabling tens of thousands of business owners to run their entire set of business operations every day.
Why Work With Us
We have product-market fit and a passionate customer base.The opportunities ahead are limitless. Our culture is empowering, fast-paced, and challenging. If you're seeking an intellectually curious workplace with space to learn and grow, you're in the right place.
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GlossGenius Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
GlossGenius is committed to a collaborative environment where employees have flexibility in work arrangements, while also maintaining a headquarters in New York City. Our NYC-based employees work onsite 2 days a week in our beautiful USQ office.
