Our Opportunity:
Chewy is seeking an Senior Copy Editor with a strong foundation in emerging AI technologies to join our Creative Services team. We're looking for a thought leader in the AI space-someone who can prompt, edit, proof and optimize content across multiple consumer touchpoints.
As a self-starter, you'll help push the Chewy brand forward, while balancing working within a fast-paced, deadline driven environment. Collaborating closely with the Creative Services team and cross-functional partners, you'll be responsible for ensuring AI generated content meets the brief specifics, aligns with brand voice and tone, and resonates with our consumer cohorts. Attention to detail and clear, confident communication is essential to success in this role.
What You'll Do:
- Create, evaluate, and refine AI-generated content using defined AI platforms, ensuring grammatical accuracy, clarity, and alignment with brand tone.
- Collaborate with creative teams to maintain consistency across brand voice, tone, and messaging.
- Partner with marketing teams to optimize prompt language and content based on performance metrics such as email open rates, click-through rates, and user engagement data.
- Develop, review, and manage prompt templates to ensure accuracy and support cross-team use.
- Enhance our current AI processes to ensure we are staying relevant and in line with best practices.
- Identify and implement opportunities to improve workflows and drive efficiency through AI integration.
What You'll Need
- Bachelor's degree in Communications, Marketing, Creative Writing, or a related field.
- 5+ years of copywriting/copy editing/proofreading experience in an in-house or agency environment.
- 1-2 years of copy-editing experience working with generative AI or an LLM.
- Must have in-depth knowledge of creative tools, such as Figma, ChatGPT and Jasper AI.
- Passion for generative AI and its creative potential across content development and storytelling.
- Strong writing skills across formats and channels, including digital, print, social, and email.
- Meticulous attention to detail and the ability to meet high standards of quality and accuracy.
- Ability to manage multiple projects and meet deadlines in a fast-paced, high-volume environment.
- Comfortable working in an agile setting with rapid project cycles (1-2 weeks).
- Excellent verbal and written communication skills, with a collaborative and receptive approach to feedback.
- Strong time management and organizational skills.
- A team-first mindset and positive attitude when working with colleagues, peers, and stakeholders.
- Proven success collaborating with cross-functional teams-including copywriters, designers, and marketers-to produce compelling, high-performing AI-assisted content.
#LI-JL7
#LI-Hybrid
The base salary range for this role is $78,500 - $118,000.00.
- The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Skills Required
- Bachelor’s degree in Communications, Marketing, Creative Writing, or a related field
- 5+ years of copywriting, copy editing, or proofreading experience in an in-house or agency environment
- 1–2 years of copy-editing experience working with generative AI or a large language model
- In-depth knowledge of creative tools including Figma, ChatGPT, and Jasper AI
- Strong writing skills across digital, print, social, and email formats
- Meticulous attention to detail and high standards of quality and accuracy
- Ability to manage multiple projects and meet deadlines in a fast-paced, high-volume environment
- Comfort working in an agile setting with rapid one- to two-week project cycles
- Excellent verbal and written communication skills and ability to receive feedback collaboratively
- Strong time management and organizational skills
- Successful collaboration with cross-functional teams, including copywriters, designers, and marketers
- Passion for generative AI and its creative potential in content development and storytelling
- Team-first mindset and positive attitude
What the Team is Saying
Chewy Compensation & Benefits Highlights
How does Chewy ensure its pay and bonus plans are competitive?
Chewy approaches compensation through a total rewards strategy that combines salary, bonuses, equity opportunities, healthcare benefits, employee discounts, and career growth opportunities. The company emphasizes supporting employees across ecommerce, healthcare, pharmacy, customer service, technology, and fulfillment operations while competing for talent in both retail and tech markets.
Competitive compensation and bonus opportunities: Chewy offers market-based compensation packages that may include salary, performance bonuses, commissions, and equity depending on role and level. Built In also notes benefits such as relocation assistance, employee discounts, and bonus opportunities across multiple teams and functions.
- Healthcare and wellness support: Benefits include medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, disability coverage, telemedicine, mental health resources, and wellbeing programs. Chewy also offers wellness-focused resources designed to support employees physically, mentally, and financially.
- Retirement and financial wellbeing: Employees receive 401(k) plans with company matching along with financial wellness resources and broader support programs. Benefits are designed to support both short-term needs and long-term financial planning.
- Pet-focused and family-oriented benefits: Chewy offers pet insurance discounts, employee discounts on Chewy products, parental leave, fertility support, family-focused benefits, and caregiving resources. The company’s benefits package is closely aligned with its pet-focused identity and customer mission.
- Flexibility and workplace support: Corporate employees may have access to hybrid work arrangements, flexible scheduling, commuter benefits, PTO, paid holidays, and wellbeing initiatives. Employees also cite supportive managers and collaborative teams as important parts of the broader employee value proposition.
- Long-term career investment: Compensation is reinforced through career growth opportunities, mentorship, leadership development, cross-functional learning, and exposure to large-scale ecommerce, automation, healthcare, and logistics initiatives. Employees often describe growth opportunities as an important part of the overall company experience.
- External signals: Comparably reports that 70% of employee reviews are positive overall. Employees frequently highlight healthcare benefits, employee discounts, coworkers, and growth opportunities as strengths of the company experience. (Glassdoor; Comparably)
Chewy Insights
What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. • Put Customers First • Act as an Owner • Deliver Results • Earn Trust • Debate Openly; Commit Fully • Operate in the Details • Shape the Future Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
Gallery
Chewy Teams
Chewy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
