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The software company powering the path to the world’s new medicines.
The Role
Lead implementations of Vault Safety for life sciences customers, guiding business processes and ensuring project success while mentoring junior consultants.
Summary Generated by Built In
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
Help us transform and bring innovation to Drug Safety and Pharmacovigilance!
Veeva is looking for senior system implementation experts to join the Professional Services team and lead implementations of our Vault Safety solution. We want innovative thinkers with deep domain expertise who are ready to challenge the status quo with new technology.
As a key member of our Professional Services team, the Senior Consultant – Safety & PV SME will work side-by-side with customers and our solution architects to implement Vault Safety. In this role, the candidate will lead the overall delivery of Vault Safety for our customers. They will define and drive business processes, lead the project team in delivering the solution, and guide our customers throughout the implementation programs.
This is a remote, full-time permanent role with Veeva. It is customer-facing, and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.
Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.
What You'll Do
- Lead life sciences customers in the rapid configuration and implementation of Vault Safety
- Define strategies, business processes, and implementation program(s) for deploying Vault Safety across an organization
- Provide subject matter expertise on Drug Safety and Pharmacovigilance for customers and project teams
- Project management includes resource planning, leading and motivating a cross-functional team, and project tracking and forecasting
- Primary contact for customer liaising, managing communication between the project team, customer, and internal stakeholders
- Mentor project team and junior consultants
- Represent Safety Professional Services across multiple engagements and workstreams (e.g. solution design and configuration, data migration, systems integration, etc.)
- Ensure customer success from beginning to end of the engagement lifecycle
- Assist presales/sales teams in defining scope, cost, and estimations
Requirements
- 8+ years of life sciences industry experience, with the majority spent in Drug Safety, Pharmacovigilance, Healthcare, or adjacent Safety Industry
- Experience implementing, supporting, or administering business/IT operations with safety databases like ARISg (LifeSphere), ARGUS, and/or other GxP software solutions for PV such as Oracle, Empirica, Commonwealth, or RxLogix solutions
- Self-starter and motivated individual with the proven ability to work independently in a fast-paced environment
- Proven ability to manage diverse customers and /or stakeholders and ensure project delivery to a high degree of satisfaction
- Ability to quickly understand customer requirements and create corresponding solution designs
- Strong knowledge of Drug Safety and Pharmacovigilance processes and regulations
- Proven experience defining global business processes for safety
- Good understanding of global regulations and related business processes
- Excellent verbal and written communication skills
- Ability to thrive in an ambiguous / start-up environment as the business develops and scales
- Ability to travel up to 50%
- Qualified candidates must be legally authorized to be employed in the United States. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position
Nice to Have
- Life Science, computer science, or related degree
- Hands-on implementation experience with safety databases like ARISg or ARGUS
- SaaS/Cloud experience
- Experience in demonstrating software applications in product pre-sales
- Locality to major life sciences customer hub (NJ; Boston, MA; San Francisco, CA; Philadelphia, PA; Chicago, IL, RTP NC)
Interviewing with Veeva
- Follow the application process and submit your resume.
- Within 3 days, you will receive a link to a personality assessment administered by a third party.
- Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
- If moving to the interview stage, the process is as follows:
- A conversation with the hiring manager
- A practical case exercise
- A final conversation with our group's Senior Leader.
- Once all interviews are complete, the manager will be in touch with a final decision.
We value your time and believe in a transparent hiring process. Here is the process you can expect.
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $80,000 - $200,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
#LI-Remote
#LI-MidSenior
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].
Skills Required
- 8+ years of life sciences industry experience
- Experience with safety databases like ARISg and ARGUS
- Strong knowledge of Drug Safety and Pharmacovigilance processes
- Excellent verbal and written communication skills
- Ability to travel up to 50%
Veeva Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Veeva and has not been reviewed or approved by Veeva.
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Equity Value & Accessibility — Equity is broadly distributed across the company, positioning most employees as shareholders. Stock-based incentives can materially enhance total compensation, particularly at higher seniority.
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Flexible Benefits — Work Anywhere enables remote-first flexibility with options to use offices and to gather through offsites or coworking weeks. This structure supports collaboration while minimizing rigid on-site requirements.
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Healthcare Strength — Core coverage includes medical, dental, vision, HSA/FSA, life and disability, and EAP. Supplemental perks such as commuter assistance and wellness or gym reimbursements are available in some locations.
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The Company
What We Do
Veeva is the global leader in cloud software for the life sciences industry. Committed to innovation, product excellence, and customer success, Veeva serves more than 1,000 customers, ranging from the world’s largest pharmaceutical companies to emerging biotechs. As a Public Benefit Corporation, Veeva is committed to balancing the interests of all stakeholders, including customers, employees, shareholders, and the industries it serves.
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