The CMDB Engineer is responsible for the design, implementation, and maintenance of the Configuration Management Database (CMDB) to ensure accurate and reliable data is available for IT service management processes. This role involves collaborating with various IT teams to ensure the CMDB supports the organization's IT infrastructure and service management needs, including mainframe discovery and integration with Tanium into ServiceNow Discovery.
What You'll Do:
- CMDB Design and Implementation: Design scalable CMDB architecture integrating systems like mainframe and Tanium.
CMDB Design and Implementation: Design scalable CMDB architecture integrating systems like mainframe and Tanium. - Data Management and Integrity: Establish data quality standards and perform regular audits and validations.
Data Management and Integrity: Establish data quality standards and perform regular audits and validations. - Process Development and Improvement: Document CMDB processes and optimize them with Lean or Six Sigma.
Process Development and Improvement: Document CMDB processes and optimize them with Lean or Six Sigma. - Stakeholder Collaboration: Gather requirements, provide training, and facilitate communication between teams.
Stakeholder Collaboration: Gather requirements, provide training, and facilitate communication between teams. - Tool Administration and Support: Administer and troubleshoot CMDB tools while maintaining detailed documentation.
Tool Administration and Support: Administer and troubleshoot CMDB tools while maintaining detailed documentation. - Reporting and Analysis: Create reports and dashboards to analyze CMDB data and provide recommendations.
Reporting and Analysis: Create reports and dashboards to analyze CMDB data and provide recommendations. - Compliance and Security: Ensure CMDB compliance with regulations and implement robust security measures.
Compliance and Security: Ensure CMDB compliance with regulations and implement robust security measures. - Mainframe Discover: Integrate and automate mainframe system data collection and monitoring.
Mainframe Discover: Integrate and automate mainframe system data collection and monitoring. - Tanium Integration: Develop and monitor Tanium integration with ServiceNow for enhanced data accuracy and automation.
Tanium Integration: Develop and monitor Tanium integration with ServiceNow for enhanced data accuracy and automation.
What Sets You Apart
- Experienced across ITIL process areas, with a focus on Configuration Management and Change Management.
- Understanding of cloud computing fundamentals across multiple cloud providers (AWS, Azure, etc.).- Infrastructure Knowledge: In-depth knowledge of infrastructure environments, including servers, storage, virtualization, and mainframe systems.
- Strong understanding of network concepts, including LAN, WAN, network protocols, and mainframe connectivity.- ServiceNow Proficiency: Proficient and knowledgeable of ServiceNow's Discovery platform, Common Service Model, and Service Mapping techniques.
- Experience with Tanium platform, including its integration capabilities and endpoint management features.- CMDB Tools Experience: Experience with CMDB tools and platforms, such as BMC Remedy, IBM Z Discovery, and other ITSM solutions.
- Strong analytical skills with the ability to interpret complex data sets using SQL, Python, or R.- Communication Skills: Excellent communication skills, both written and verbal, for effective collaboration with stakeholders.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
What Sets You Apart:
- Discovery administration and pattern development (expert)
- JavaScript/Json (expert)
- Experience developing and implementing CMDB (expert)
- Experience implementing data models, CI classes, and relationships (expert)
Ready to take your career to the next level? Apply today and help us shape the future of investment products at Northwestern Mutual.
#LI-Hybrid
Compensation Range:
Pay Range - Start:
$94,640.00
Pay Range - End:
$175,760.00
Geographic Specific Pay Structure:
Structure 110:
Structure 115:
We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!
Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
Skills
Analytical Thinking (NM) - Advanced, Enterprise Architecture (NM) - Intermediate, Customer Centricity (NM) - Advanced, Cloud Infrastructure (NM) - Advanced, Technical Communication (NM) - Advanced (Inactive), Cross Functional Partnering & Planning (NM) - Intermediate, Professional Curiosity (NM) - Advanced (Inactive), Automation Strategy & Implementation (NM) - Advanced, Infrastructure Development (NM) - Advanced, Strategic Thinking (NM) - Intermediate, Industry Standard Frameworks (NM) - Advanced, Technical Problem Solving (NM) - Advanced, SaaS (Software as a Service) (NM) - Intermediate, OS Level Knowledge (NM) - Advanced, Adaptive Communication (NM) - Advanced, Project Methodologies (NM) - Intermediate, Technical Solution Development (NM) - Advanced (Inactive), Monitor System Health (NM) - Advanced, Accountability (NM) - Intermediate, Programming Languages (NM) - Advanced, Container Orchestration (NM) - Intermediate
FIND YOUR FUTURE
We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
- Flexible work schedules
- Concierge service
- Comprehensive benefits
- Employee resource groups
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What We Do
You’ll Like It Here
At Northwestern Mutual, we believe that our lives and our work matter. And that doing what’s right is good for everyone. We follow through by designing tech that improves the community and cultivating creative ways to make finance accessible anywhere. These guiding principles have allowed our company to grow for more than 160 years.
Here, you’ll be with a team who emphasizes integrity and prioritizes security to design experiences that better everyone. You’ll work in cross functional teams to create optimal solutions that are rooted in innovative strategy and thoughtful execution. And you’re provided development tools and opportunities to become a leader all with the support of a collaborative team. You’ll be surrounded in a culture that values innovation and works to always evolve to stay ahead of trends and client needs.
We are intentional in seeking out team members who will challenge us. Our employees choose us for the career opportunities, commitment to philanthropy and desire to have a meaningful impact in the lives of our clients. You have career passions and goals. We have ambition and opportunity for you to grow your future in tech. Discover today: https://careers.northwesternmutual.com/
Why Work With Us
We invest in our people. We know careers are about choices, so we provide intentional opportunity. Here you can build creative ways to make finance accessible anywhere and revolutionize traditional processes. As a mutual company, our focus is our people — whether professional development or investments in the community.
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Employees engage in a combination of remote and on-site work.
We offer a flexible, hybrid approach for our employees . Teams are in the office a few days a week and work from home the others.









