Senior Communications Manager

Posted 3 Hours Ago
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Auckland, NZL
Hybrid
Senior level
Cloud • Fintech • Information Technology • Machine Learning • Software
At Xero, we’re here to help you supercharge your business.
The Role
Leads strategic regional communications and public relations programs across New Zealand, building Xero’s local brand and engaging media, accounting partners, small businesses, and stakeholders. Advises executives on thought leadership, policy commentary, reputation management, and sensitive communications. Translates complex business and technology topics into compelling narratives, collaborates with marketing, legal, and regional teams, and uses communications analytics to measure impact.
Summary Generated by Built In

The role / impact

As the Senior Communications Manager, you will shape and deliver strategic regional communications programs that elevate Xero’s local brand and connect with accounting partners, small businesses, and media stakeholders across the country. You will translate key commercial initiatives and local insights into clear, engaging narratives that resonate with external media, industry partners, and regional internal teams.

By partnering with New Zealand executive leaders, local go-to-market teams, and global communications peers, you will drive local thought leadership, and ensure localised stories align seamlessly with overarching business priorities.

The team / how they connect

You will join the regional ANZ marketing and communications team, working alongside passionate storytellers who align local engagement with broader business priorities. The group collaborates closely across corporate communications, public relations, government relations, and internal engagement to deliver cohesive brand messages. You will work directly with the NZ Country Manager, ANZ Communications Director, and local leadership to ensure seamless visibility and impact.

Initially, you will focus on:

  • Delivering targeted public relations and regional communications campaigns tailored to the New Zealand market

  • Partnering with local executive leadership to elevate thought leadership, policy commentary, and industry storytelling

  • Refining strategies and utilising analytics tools to evaluate communications impact

  • Reputation management

Where and how you can work

Xero offers a hybrid working model designed to support balance, connection, and focus. You will spend regular time in our modern office space to collaborate during team alignment days, while having the flexibility to work from home for independent focus work.

Here are some of the things we are looking for:

  • Proven expertise in crafting strategic regional communications programs and managing media relations across New Zealand

  • Exceptional ability to translate complex business, financial, or technology topics into compelling stories for local audiences

  • Experience advising senior regional leaders and executive stakeholders on sensitive communications

  • A collaborative mindset to work across cross-functional marketing, legal, and regional operational teams

  • Deep familiarity with local media landscapes, regional digital channels, and modern communications measurement frameworks

Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Skills Required

  • Proven expertise developing strategic regional communications programs across New Zealand
  • Experience managing media relations across New Zealand
  • Ability to translate complex business, financial, or technology topics into compelling local stories
  • Experience advising senior regional leaders and executive stakeholders on sensitive communications
  • Ability to collaborate across marketing, legal, and regional operational teams
  • Familiarity with local media landscapes and regional digital channels
  • Familiarity with modern communications measurement frameworks

Xero Compensation & Benefits Highlights

  • Leave & Time Off Breadth U.S. materials cite about 21 days PTO, 10 wellbeing days, five Xtra days, a volunteer day, and 12 paid holidays, plus an end‑of‑year shutdown. Company descriptions position this package toward the upper tier among midsize/large tech employers in the U.S. market.
  • Parental & Family Support Primary caregivers are described as eligible for up to 26 weeks of fully paid parental leave, with partner leave in some markets. Family‑forming support via Carrot and access to Modern Health for employees and immediate family reinforce depth in this area.
  • Wellbeing & Lifestyle Benefits Access to Modern Health, a funded ThrivePass wellbeing account (U.S.), and flexible/hybrid work are emphasized as part of a broader wellbeing strategy alongside ERGs and “Boost Day” events. Feedback suggests these programs contribute meaningfully to work‑life balance.

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The Company
HQ: Wellington
4,500 Employees
Year Founded: 2006

What We Do

Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.

Why Work With Us

Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.

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Xero Teams

Xero Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.

Typical time on-site: Flexible
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Auckland, NZ
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Napier, NZ
New York, NY
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Singapore
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Toronto, Ontario
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