About the Role
We are seeking a highly motivated Senior Client Business Solutions Manager to join our team at RHB Asset Management (Family Office). In this role, you will be responsible for delivering bespoke financial and business solutions to High Net Worth (HNW) clients, including Family Office relationships. You will work closely with clients and internal stakeholders to ensure seamless execution of end-to-end business activities while maintaining exceptional client experience and adherence to regulatory standards.
What you will be doing
Achieve sales targets set by the Regional Head of Family Office
Provide tailored solutions to meet clients’ financial, investment, and personal needs
Support and ensure smooth execution of end-to-end client business activities across the Family Office ecosystem
Act as a key point of contact to coordinate across internal teams to deliver holistic client solutions
Manage client experience and expectations, ensuring client satisfaction and minimizing risks of complaints, financial losses, or litigation
Build strong, long-term relationships with High Net Worth clients
Take a leading role in business initiatives, system projects, and management reporting
Proactively identify and manage business risks, ensuring compliance with internal policies
Ensure full compliance with all applicable rules and regulations, including those issued by Bank Negara Malaysia (BNM), Securities Commission, and Bursa Malaysia
Uphold the highest standards of governance and code of conduct
What we're looking for
Strong experience in wealth management, private banking, or client solutions for High Net Worth clients
Proven ability to manage complex client relationships and deliver tailored solutions
Strong commercial acumen with a track record of meeting or exceeding sales targets
Excellent stakeholder management, communication, and problem-solving skills
Strong understanding of regulatory requirements and risk management practices
Proactive, client-centric, and able to operate effectively in a fast-paced environment
What we offer
At RHB Banking Group, we are committed to fostering a collaborative and inclusive work environment that empowers our employees to reach their full potential. We offer competitive remuneration, comprehensive benefits, and ample opportunities for professional development and career growth.
What We Do
We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services. TOGETHER WE PROGRESS Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so. Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region. We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead. We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future. We invite you to join us as we work towards a better and brighter future for all.
