Job Description
Location: Madrid, Spain (Hybrid – typically 3 days per week in our Madrid office)
Help shape exceptional digital shopping experiences
We're looking for a Senior Channel Manager, eCommerce – Iberia to join our B2B Sales team. In this role, you'll help create outstanding online shopping experiences for consumers and retail partners across Spain and Portugal, while driving commercial growth through innovative eCommerce strategies.
If you're passionate about digital commerce, customer experience, data-driven decision making, and leading high-performing teams, we'd love to hear from you.
Please note: Relocation support is not available for this position.
What you'll be doing
As Senior Channel Manager, you will:
Develop and communicate a clear vision and roadmap for the online shopper journey across key retail partners.
Drive commercial performance through strategic activation of retailer campaigns, key trading moments, and annual promotional plans.
Informal leadership 1 Digital Merchandizer and 1 Business Developer
Partner closely with Trade Marketing and Sales teams to deliver high-quality, shopper-centric plans aligned to shared business objectives.
Optimise digital customer journeys and enhance product discoverability across retailer platforms.
Collaborate with digital merchandising teams to improve digital shelf performance and online execution.
Lead a culture of innovation, testing new ideas, sharing learnings, and scaling successful initiatives across the business.
Own and manage retail media investments, ensuring budgets are allocated effectively and deliver measurable results.
Build strong partnerships with internal and external stakeholders across local, regional, and global teams.
Coach and support team members, providing leadership, development, and day-to-day people management.
What we're looking for
We're interested in people who can bring a range of experiences and perspectives to the team. You may be a great fit if you have:
Experience within eCommerce, digital commerce, omnichannel retail, or a related commercial environment.
Strong understanding of online retail ecosystems, including pure-play and omnichannel retailers.
Experience improving digital customer journeys and driving online conversion or engagement.
Demonstratable experience of leading and coaching a small team
Knowledge of digital acquisition channels such as search, social media, affiliate marketing, or retail media.
Experience managing budgets and investment decisions.
Strong analytical skills, with the ability to translate insights into effective commercial actions.
Excellent relationship-building, communication, and stakeholder management skills.
Fluency in both Spanish and English, written and spoken.
Ability to work in a hybrid environment with regular attendance at our Madrid office.
We recognise that no candidate meets every requirement perfectly. If you're excited about this opportunity and believe your experience could add value, we encourage you to apply.
What you'll enjoy
We offer a rewarding and supportive environment, including:
Enhanced family and caregiving leave policies
Life and disability insurance
Health and wellbeing support, including access to wellbeing resources and programmes
Generous colleague product discounts
Performance-related bonus opportunities
Flexible hybrid working arrangements
Ongoing learning, development, and career growth opportunities
Our commitment to inclusion
We believe diverse teams create better ideas, stronger relationships, and better outcomes. We welcome applications from people of all backgrounds, experiences, identities, and perspectives.
We are committed to providing an inclusive recruitment process and working environment where everyone feels respected, valued, and able to thrive. Reasonable adjustments are available throughout the recruitment process and employment lifecycle.
If you require any support or accommodation during the application process, please let us know.
Ready to apply?
If you're excited by the opportunity to lead digital commerce growth, influence customer experiences, and work with talented colleagues in a collaborative environment, we'd love to hear from you. Please submit your application and tell us what you'll bring to the role.
Bring your ideas. Build the future of eCommerce. Make an impact from day one.
Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.
What’s in it for you?
Here is what you can expect:
Family Care Leave - We offer enhanced paid leave options for those important times.
Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children’s Rights.
Just imagine building your dream career.
Then make it real.
Join the LEGO® team today.
Skills Required
- Experience within eCommerce, digital commerce, omnichannel retail, or related commercial environment
- Strong understanding of online retail ecosystems including pure-play and omnichannel retailers
- Experience improving digital customer journeys and driving online conversion or engagement
- Demonstrable experience of leading and coaching a small team
- Knowledge of digital acquisition channels such as search, social media, affiliate marketing, or retail media
- Experience managing budgets and investment decisions
- Strong analytical skills with ability to translate insights into commercial actions
- Excellent relationship-building, communication, and stakeholder management skills
- Fluency in Spanish and English, written and spoken
- Ability to work hybrid with regular attendance at Madrid office
The LEGO Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The LEGO Group and has not been reviewed or approved by The LEGO Group.
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Fair & Transparent Compensation — Pay is generally positioned as competitive across many roles and markets, with benchmarking against local markets and an expressed commitment to equal pay. Total compensation is often framed as stronger when considering the full package rather than base salary alone.
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Parental & Family Support — Paid parental leave is described as notably expansive, with substantial fully paid time for primary and secondary caregivers and additional paid caregiver leave. Leave is also described as continuing to accrue other rewards such as vacation and bonus eligibility during the leave period.
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Wellbeing & Lifestyle Benefits — Benefits are described as extending beyond core insurance into mental health and wellbeing support, including assistance programs, mindfulness resources, ergonomic setups, and fitness-related offerings. Brand-specific lifestyle perks such as sizable product discounts are highlighted as a meaningful part of the overall rewards experience.
The LEGO Group Insights
What We Do
We are the LEGO Group, the company behind the world’s most loved LEGO® bricks. Our brand name derived from the two Danish words Leg Godt, which mean “Play Well”. We’ve been sparking imaginations and inspiring the builders of tomorrow since 1932. This is our mission and what motivates our colleagues around the world every day. Today, we remain proudly family-owned with headquarters in Billund, Denmark. We have regional hubs in Boston, USA; London, UK; Shanghai, China; and Singapore, as well as 7 manufacturing facilities around the world. These places are home to 28,000+ colleagues in everything from design and engineering to digital technology and marketing. Together we learn, imagine and build – creating play experiences that are sold in over 130 countries worldwide. A purposeful and responsible global brand where creativity helps to inspire builders all around the world. Just imagine being part of that!
