Senior Business Intelligence Analyst

Posted 2 Days Ago
2 Locations
Hybrid
Senior level
Financial Services
The Role
Develops advanced business intelligence solutions using data analysis, reporting, dashboards, and visualizations to support leadership decisions. Collects and analyzes structured and unstructured data, identifies trends, creates forecasts, performs root cause analysis, and recommends operational improvements. Maintains Power BI dashboards, data models, and reporting solutions; responds to ad hoc requests; communicates findings to technical and executive stakeholders; and leads small analytical projects.
Summary Generated by Built In

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.


Support business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to leadership through dashboards and reports. Analyze business problems and issues using business intelligence tools that incorporate data from internal and external sources. Work under minimal supervision and use a comprehensive understanding of business needs and objectives to develop recommendations that impact operational goals and strategic decision-making. Advanced skill set and proficiency with analytical techniques, reporting solutions, and data visualization tools.

Responsibilities
  • Collect, aggregate, and analyze data from multiple sources, including structured and unstructured datasets, to drive insights into business performance, risk, and operational opportunities.
  • Identify, analyze, and interpret trends or patterns and prepare reports, dashboards, and data visualizations to support business decisions.
  • Develop, maintain, and manage advanced reporting, dashboards, data models, and BI solutions utilizing Power BI and related technologies.
  • Produce actionable reports that highlight key performance indicators, identify improvement opportunities, and support root cause analysis.
  • Use analytics and metrics to improve processes and provide data-driven forecasts of potential costs, risks, and business impacts.
  • Communicate findings and recommendations to stakeholders and leadership to optimize business performance and support strategic initiatives.
  • Provide reporting solutions and respond to ad hoc reporting and analytical requests within the business area.
  • Create specifications for reports and analyses based on business requirements and available data sources.
  • Build and maintain effective working relationships with team members, business partners, and subject matter experts.
  • Lead small projects and initiatives and contribute to larger cross-functional analytical efforts.
Qualifications
  • 5+ years of experience in data analysis and reporting.
  • Comprehensive knowledge and understanding of business area specialization.
  • Advanced skill using business intelligence applications and/or cloud-based analytics solutions, including Power BI.
  • Advanced knowledge of reporting capabilities within CRM, PEGA, database, and other enterprise systems.
  • Advanced skill using statistical methods, mathematical techniques, forecasting, and cost-benefit analysis.
  • Advanced skill with SQL, including complex queries, joins, data manipulation, and analysis across multiple tables.
  • Effective data integration, cleansing, validation, and quality assurance skills.
  • Skill communicating analytical findings and visualizations to both technical and senior leadership audiences.
  • Skill with data analysis tools and programming languages such as SQL, Python, and R.
  • Advanced skill in utilizing visualizations, design principles, and written communication to effectively tell a story with data.
  • Research skills.
  • Interpersonal skills.
  • Experience developing and maintaining dashboards, reports, and visualizations within Power BI.

Desired Qualifications

  • Bachelor's Degree in Business Administration, Statistics, Analytics, Data Science, Economics, or related field, or equivalent combination of education, training, and experience.
  • Experience supporting fraud, risk, security, operational, financial, or member analytics functions.
  • Experience within a financial institution, credit union, banking environment, or other regulated industry.
  • Experience with Power BI capabilities such as DAX, Power Query, and semantic modeling.
  • Experience presenting analytical findings and recommendations to senior leaders and executive stakeholders.
  • Experience with predictive analytics, machine learning, or advanced statistical modeling.

 

Additional Information

 

Hours:

  • Monday - Friday, 8:00AM - 4:30PM

 

Location:

  • 820 Follin Lane, Vienna, VA 22180

  • 5510 Heritage Oaks Drive, Pensacola, FL 32526 

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

  • FORTUNE 100 Best Companies to Work For® 2025
  • Yello and WayUp Top 100 Internship Programs
  • Computerworld® Best Places to Work in IT
  • Newsweek Most Loved Workplaces
  • 2025 PEOPLE® Companies That Care
  • Newsweek Most Trustworthy Companies in America
  • Military Times 2025 Best for Vets Employers
  • Best Companies for Latinos to Work for 2025
  • Forbes® 2025 America’s Best Large Employers
  • Forbes® 2025 America's Best Employers for New Grads
  • Forbes® 2025 America's Best Employers for Tech Workers
  • 2025 RippleMatch Campus Forward Award Winner for Overall Excellence 
  • Military.com Top Military Spouse Employers 2025 
  • 2025 Handshake Early Talent Award

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Skills Required

  • 5+ years of experience in data analysis and reporting
  • Comprehensive knowledge of the relevant business area
  • Advanced proficiency with business intelligence applications or cloud-based analytics solutions, including Power BI
  • Advanced knowledge of reporting capabilities in CRM, PEGA, database, and enterprise systems
  • Advanced proficiency with statistical methods, mathematical techniques, forecasting, and cost-benefit analysis
  • Advanced SQL skills, including complex queries, joins, data manipulation, and multi-table analysis
  • Experience with data integration, cleansing, validation, and quality assurance
  • Ability to communicate analytical findings and visualizations to technical and senior leadership audiences
  • Experience with data analysis tools and programming languages such as SQL, Python, and R
  • Advanced proficiency in data visualization, design principles, and written communication
  • Research and interpersonal skills
  • Experience developing and maintaining Power BI dashboards, reports, and visualizations
  • Bachelor's degree in Business Administration, Statistics, Analytics, Data Science, Economics, or a related field, or equivalent education, training, and experience
  • Experience supporting fraud, risk, security, operational, financial, or member analytics functions
  • Experience in a financial institution, credit union, banking environment, or regulated industry
  • Experience with Power BI capabilities including DAX, Power Query, and semantic modeling
  • Experience presenting analytical findings and recommendations to senior or executive stakeholders
  • Experience with predictive analytics, machine learning, or advanced statistical modeling

Navy Federal Credit Union Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Navy Federal Credit Union and has not been reviewed or approved by Navy Federal Credit Union.

  • Retirement Support — A pension alongside a strong 401(k) match and additional retirement programs makes long‑term value a standout element of the total package. This combination is positioned as a differentiator among private employers.
  • Healthcare Strength — Comprehensive medical, dental, and vision coverage is complemented by on‑site health services at major campuses. Wellness resources and typical offerings like an EAP broaden the health support available.
  • Parental & Family Support — Paid parental leave, plus adoption and surrogacy assistance, indicate meaningful support for growing families. Education assistance further extends family and life‑stage support.

Navy Federal Credit Union Insights

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The Company
HQ: Vienna, VA
15,930 Employees
Year Founded: 1933

What We Do

Navy Federal Credit Union is the world's largest credit union with over 12 million members, over $160 billion in assets and over 22,000 employees. As a credit union, we have members, not customers. At our campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in our more than 350 branches, we serve the men and women of the Armed Forces, Department of Defense, veterans and their families. We deliver world-class service, rooted in the belief that it is an honor and privilege to serve our members. We are committed to providing our members outstanding financial products and services. Navy Federal offers a career, not just a job. We are proud of the robust Total Rewards package we offer to our employees, including competitive salaries, incentive programs, comprehensive medical, dental and vision benefits, retirement plans with employer match, award-winning training programs, professional development programs, tuition assistance, paid leave, and work/life programs. Federally insured by NCUA. Equal opportunity employer. Android™ is a trademark of Google, Inc. iPhone® is a registered trademark of Apple, Inc. iPad® is a registered trademark of Apple, Inc. App Store(SM) is a service mark of Apple, Inc. Message and data rates may apply. FORTUNE and 100 Best Companies to Work For are registered trademarks of Time Inc., and are used under license. FORTUNE and Time Inc., are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. For more info, visit navyfederal.org

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