Jobs at Navy Federal Credit Union

Provide high-level administrative support to General Counsel and senior legal executives: prepare reports and agendas, coordinate travel and meetings, manage budgets/expense tracking, research operational issues, implement process improvements, proofread communications, and represent the department in cross-functional initiatives and disaster recovery.

Design, implement, and automate mainframe system management to minimize manual intervention. Architect high-availability z/OS automation across subsystems, lead process reengineering, develop reusable automation solutions, produce technical documentation, and provide consulting and mentorship to improve operational reliability.

Manages technical projects supporting enterprise technology initiatives, including roadmaps, schedules, budgets, risks, dependencies, requirements, vendor deliverables, documentation, dashboards, and stakeholder communications. Coordinates engineering, product, operations, and business teams while ensuring compliance with security, regulatory, and governance requirements. Supports Agile delivery, change management, issue resolution, business readiness, and process improvements using automation and AI tools.

Leads advanced all-source cyber threat intelligence and fraud investigations across open, social, deep, and dark web sources. The role identifies and disrupts phishing, spoofing, brand abuse, impersonation, telecom fraud, and threat actor infrastructure; performs attribution and TTP analysis; produces executive-ready intelligence; and advises stakeholders. It also leads sensitive investigations, mentors analysts, maintains analytic standards, evaluates tools, supports takedowns, and applies strict OPSEC and managed-attribution practices.

Provides financial consulting to members and non-members, assesses financial goals, recommends investment and insurance products, and executes securities transactions. Builds and manages a client book of business through prospecting, seminars, networking, and relationship development. Maintains compliant account documentation, monitors activity, prepares regulatory reports, supports audits, tracks sales performance, and collaborates with wealth advisors while adhering to FINRA, NASAA, SEC, and company requirements.

Owns and improves digital products and member experiences by supporting product vision, strategy, backlog management, feature prioritization, usability research, market analysis, and software delivery. Partners with developers, UX teams, stakeholders, and executives to translate ideas into product requirements, develop business cases, optimize experiences using product data, and drive continuous improvement. The role is hybrid and requires strong communication, analytical, product leadership, and financial-services knowledge.

Provide financial consulting to members and prospects by recommending investment and insurance solutions, administering and documenting accounts per regulatory standards, prospecting and growing a book of business, conducting seminars and events, partnering with wealth advisors, executing securities transactions, monitoring account performance, and supporting audits and compliance with FINRA, NASAA, and SEC rules.

Investigates fraud activity, financial crimes, corporate security concerns, and risk exposures. Responsibilities include case intake, transactional and digital analysis, open-source research, subject identification, pattern recognition, evidence documentation, timeline development, and confidential case file maintenance. The role supports investigations involving account takeover, identity theft, card and loan fraud, organized fraud, employee concerns, and policy violations while coordinating with internal partners and adhering to applicable laws and procedures.

Leads installation, operation, troubleshooting, repair, and maintenance of commercial HVAC, refrigeration, kitchen, and plumbing systems. Maintains facility records, completes service orders, develops SOPs, ensures safety and code compliance, and supports emergency response. Diagnoses building-system issues, coordinates with customers and contractors, analyzes project requirements, and guides apprentices and maintenance teams. The role is full-time onsite and may require after-hours on-call support.

Leads regulatory examination management across federal and state regulators, directs compliance initiatives, manages regulatory interactions and submissions, oversees GRC workflows, advises senior leadership on regulatory requirements, coordinates cross-functional responses, and mentors junior staff.

Leads cross-functional Treasury Management and Commercial Payments programs spanning business transformation, product development, operational readiness, and process improvement. Develops program plans, manages resources, risks, issues, governance, budgets, and stakeholder alignment, while delivering executive reporting and measurable outcomes. Serves as a subject matter expert, supports product launches and enhancements, ensures regulatory and control compliance, mentors program staff, and improves enterprise program delivery practices.

Lead enterprise change for complex, multi-year cloud and operating-model transformations. Design and deliver change strategy, stakeholder assessments, communications, training, and readiness metrics. Advise executives, build change capability, govern portfolios, integrate change with digital roadmaps, and drive adoption across global programs while mentoring practitioners and sustaining change outcomes.

Develop predictive models and algorithms, analyze complex data patterns, create automated reports and dashboards, and communicate actionable insights to stakeholders. Responsibilities include data extraction, programming, modeling, trend analysis, visualization, technical writing, and collaboration. The role works under close supervision with limited discretion and increasing assignment complexity.

Lead enterprise-wide change initiatives by defining strategy, governance, and readiness. Advise executives, align stakeholders, design communications and training, measure readiness and adoption, and build organizational change capability using Prosci-based approaches.

Support enterprise risk management by assessing operational, data, and technology risks; design and lead risk assessments and testing; recommend controls and remediation; present findings to management; drive process improvements and ensure regulatory compliance across business processes and technology initiatives.

Leads New Business Initiative Assessments across products, technologies, processes, and third parties. Evaluates cybersecurity, fraud, physical security, resilience, regulatory, privacy, and operational risks; identifies control gaps; facilitates cross-functional challenge; documents decisions and evidence; tracks remediation; reports to senior leaders; and improves assessment processes using Lean Six Sigma.

Lead enterprise-wide change management for large, complex transformations: design and execute change strategies, assess impacts, build stakeholder engagement and readiness, advise executives, integrate with program roadmaps, develop OCM frameworks and governance, deliver training and capability building, and drive adoption and sustained outcomes across global initiatives.

Interns will support the design, development, and maintenance of web applications, collaborate with teams, and enhance technical and analytical skills while completing various tasks and projects.

Provides advanced commercial lending advisory services, originates and manages commercial loan portfolios, analyzes complex credit needs, prepares credit memoranda, develops member relationships, promotes business solutions, ensures documentation and regulatory compliance, and mentors junior advisors. The role focuses on CRE, C&I, and SBA lending, credit analysis, underwriting, deal structuring, portfolio growth, and strategic financial guidance.

Supports business operations for the Security Systems Support team, including access control, compliance monitoring, quality control, workflow administration, reporting, data gathering, audit responses, and process improvement. Collaborates across security, technology, operations, and other business teams on projects involving fraud prevention, physical security, risk management, technology implementation, and regulatory compliance. Prepares reports and recommendations, supports system testing and training, and works under general supervision.