The Role
Acts as a bridge between business, technical teams, and external partners for smart automotive features and services. Gathers requirements, creates BRDs, PRDs, user stories, wireframes, and UAT documentation; manages product backlogs and prioritization; supports implementation, testing, launches, KPIs, customer feedback, and operational processes. Collaborates with Legal and Information Security on privacy, cybersecurity, regulatory compliance, and business risk management.
Summary Generated by Built In
About us
Originating from Vietnam, VinFast is committed to the vision of becoming a global smart EV brand. VinFast has laid the foundation for the electric car and motorbike industry in Vietnam while passionately promoting the worldwide EV revolution.
With its Customer-First philosophy, VinFast relentlessly innovates and converges intellectual fundamentals in creating best-in-class products with the most affordable prices and outstanding after-sales services. In addition, VinFast provides everybody with the opportunity to use smart EVs while contributing to the creation of a smart, green, and sustainable future.
Role Overview: Act as a bridge between the business, technical teams, and external partners, ensuring that smart features and services are clearly defined, effectively implemented, and aligned with business objectives.
Key responsibilities:
Business Analysis & Requirements Definition
- Gather and analyze requirements from various stakeholders, including Product, Business, After-sales, Customer Service, and Marketing teams.
- Develop business and product artifacts, including BRDs, PRDs, user journeys, use cases, and acceptance criteria for smart features and services.
- Clarify business logic, rules, data flows, and operational scenarios.
- Manage the product backlog, break down features, prioritize user stories, and support planning activities together with the Project Manager.
- Collaborate with technical teams and vendors to clarify requirements, scope, and requirement changes.
- Participate in UAT, product acceptance, and evaluation of whether the solution meets business requirements and objectives.
- Work closely with relevant stakeholders to ensure:
Products and features are launched in line with the defined time, cost, and quality targets and Operational processes and customer support procedures are clearly defined. - Monitor product KPIs and customer feedback, and proactively propose improvements.
- Collaborate with Legal and Information Security teams to ensure compliance with requirements related to: Data privacy; Cybersecurity; Regulatory and market-specific compliance
- Manage requirement changes and proactively identify potential business risks.
Requirements
- 3+ years of experience as a Business Analyst, Product Owner, or Product Analyst, preferably in digital products, AI, fintech, telecommunications, automotive, or IoT.
- Strong proficiency in creating BA/PO artifacts, including BRDs, PRDs, user stories, wireframes, and UAT documentation.
- Strong product mindset with a good understanding of business models and customer experience.
- Excellent communication and stakeholder management skills, with the ability to collaborate effectively across multiple functions.
- Good command of English for daily work, including documentation and communication with external partners.
Benefits
- Competitive salary
- Premium healthcare package, including PVI insurance & annual health check-ups
- 13th-month salary & performance bonuses to reward your contributions
- Enjoy preferential pricing for services within the Vingroup ecosystem including Vinmec, Vinpearl, and Vinschool...
- Opportunity to collaborate with and learn from industry-leading professionals in the automotive domain.
Work Location: Technopark Tower, Vinhomes Ocean Park, Gia Lam, Hanoi
With respect to all your personal data shared to VinFast in the application and the entire recruitment process of VinFast, by clicking “Apply”, submitting your resumé/CV and/or participating in VinFast's recruitment process, you agree that you have read VinFast's Personal Data Protection Policy ("Policy") posted at https://vinfastauto.com/vn_vi/dieu-khoan-phap-ly or https://vinfast.vn/privacy-policy/, you agree to the Policy and consent for VinFast to process your personal data in accordance with the Policy and the applicable regulations on personal data protection.
To all recruitment agencies: VinFast does not accept agency resumes. Please do not forward resumes to our careers alias or other VinFast employees. VinFast is not responsible for any fees related to unsolicited resumes.
Skills Required
- 3+ years of experience as a Business Analyst, Product Owner, or Product Analyst
- Experience with digital products, AI, fintech, telecommunications, automotive, or IoT
- Strong proficiency creating BRDs, PRDs, user stories, wireframes, and UAT documentation
- Strong product mindset and understanding of business models and customer experience
- Excellent communication and stakeholder management skills
- Ability to collaborate effectively across multiple functions
- Good command of English for daily documentation and communication with external partners
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The Company
What We Do
VinFast is a Vietnamese automotive manufacturer focused on electric mobility. The company designs and produces smart electric vehicles, including cars, SUVs, e-buses and e-scooters, combining advanced technology with highly automated manufacturing. Its mission is to make sustainable transportation accessible worldwide and accelerate the transition to an all-electric future through innovative, environmentally friendly products, charging solutions, warranties, and customer services.
