The Role
The Senior Business Analyst researches customer and stakeholder needs, analyzes business problems, and documents requirements through user stories, use cases, business rules, PRDs, and SRSs. The role collaborates with Product, UX, Development, and QA teams to align solutions, support testing, and ensure successful delivery. It also gathers feedback, investigates operational issues, and improves product functionality and user experience, particularly for enterprise software and AI-driven financial operations products.
Summary Generated by Built In
ACG_3791_JOB
Our client is a leading technology company who is looking for a qualified candidate to join their firm.
- Conduct research and gather business requirements from customers, end users, and relevant stakeholders.
- Analyze and consolidate collected information into detailed and structured business requirement documentation.
- Clarify business problems, identify existing pain points, and recommend solutions that address actual customer needs while aligning with the product’s development direction.
- Develop and maintain business documentation, including User Stories, Use Cases, Business Rules, and other relevant specifications.
- Work closely with Product, UI/UX, Development, and Quality Control teams to align requirements, review solution designs, and ensure features are delivered according to the agreed scope and business objectives.
- Support software testing and business quality assurance activities before product release or handover.
- Collect and analyze user feedback and operational issues to continuously improve product functionality and optimize the overall user experience.
Requirements
Education
- Bachelor’s degree or higher in Business Administration, Economics, Finance, Accounting, or another relevant discipline.
Experience
- At least 3 years of experience as a Business Analyst or in a similar role involving product or market research.
- Practical experience communicating and working directly with customers, partners, or other external stakeholders.
- Experience working with AI-based products or solutions is considered an advantage.
Professional Knowledge
- Basic understanding of business operations, organizational processes, and common enterprise workflows.
- Good understanding of the Software Development Life Cycle and the role of Business Analysis throughout the product development process.
- Familiarity with common software requirement documents, including PRD, SRS, Use Cases, and User Stories.
Skills
- Proficiency with common BA and product collaboration tools such as Jira, Figma, diagramming tools, or equivalent platforms.
- Strong communication skills with the ability to quickly understand and clarify business problems.
- Strong capabilities in information gathering, synthesis, requirements analysis, and documentation.
Personal Attributes
- Detail-oriented and careful in handling business requirements and documentation.
- Highly responsible with a strong commitment to delivery timelines and work quality.
- Able to perform effectively under pressure and manage multiple priorities.
Preferred Qualifications
- Experience working with HRM, ERP, accounting platforms, or other enterprise management systems is highly preferred.
Benefits
- Competitive salary with performance bonuses of approximately 2.75–3 months’ salary and additional employee recognition awards.
- Clear career progression with specialized training in Business Analysis, Product thinking, and leadership development.
- Opportunity to contribute directly to product roadmaps, core enterprise software features, and Agentic AI initiatives focused on financial operations and automation.
- Comprehensive healthcare benefits, team-building activities, cultural and sports programs, and employee engagement initiatives.
- Modern working equipment and access to professional enterprise, analytics, project management, and advanced AI tools.
Contact: Ha Hoang, Quynh Anh Nguyen, Thao Phan or Giang Van
Due to the immense number of applications, only shortlisted candidates will be contacted.
Skills Required
- Bachelor’s degree or higher in Business Administration, Economics, Finance, Accounting, or a related discipline
- At least 3 years of experience as a Business Analyst or in a similar product or market research role
- Practical experience communicating and working directly with customers, partners, or external stakeholders
- Understanding of business operations, organizational processes, and enterprise workflows
- Understanding of the Software Development Life Cycle and Business Analysis responsibilities
- Familiarity with PRDs, SRSs, use cases, user stories, and other software requirements documentation
- Proficiency with BA and product collaboration tools such as Jira, Figma, and diagramming tools
- Strong communication, information gathering, synthesis, requirements analysis, and documentation skills
- Detail orientation, accountability, ability to manage deadlines, and ability to handle multiple priorities under pressure
- Experience working with AI-based products or solutions
- Experience with HRM, ERP, accounting platforms, or other enterprise management systems
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The Company
What We Do
Aloha Consulting Group (ACG) is a consulting firm specializing in digital transformation, technology, marketing, investment, and financial services. Its mission is to make finding rewarding jobs easier and to be a leading firm in Southeast Asia by leveraging human elements and technology.
