The Role
Conduct user and business research, analyze workflows, document requirements, support testing and UAT, and train project, Sales, and Consulting teams. Benchmark competing software, recommend platform enhancements, and coordinate integration of applications with shared platform mechanisms. Standardize business processes, clarify platform boundaries, and align requirements across product teams.
Summary Generated by Built In
ACG_3790_JOB
Our client is a leading technology company who is looking for a qualified candidate to join their firm.
- Conduct user and business research to understand customer workflows, behaviours, and operational practices.
- Analyze and consolidate collected business information and translate findings into clear, structured business documentation.
- Provide business training and knowledge sharing to project members to ensure a consistent understanding of customer requirements and operational processes.
- Ensure business requirement quality by reviewing test cases, supporting testing activities, and participating in UAT before product delivery.
- Deliver product and business process training to Sales and Consulting teams and provide ongoing support on product-related business matters.
- Research and benchmark competing software solutions and recommend enhancements to improve the company’s products and platform capabilities.
Requirements
- Bachelor’s degree or higher in Information Systems, Business Administration, Economics, or another relevant discipline.
- At least 2 years of Business Analyst experience for Junior/Middle-level candidates and at least 4 years for Senior-level candidates. Experience with enterprise software, ERP systems, or platform-based products is highly preferred.
- Good understanding of enterprise management and common business functions, including user management, employee management, organizational structures, accounts, and access permissions.
- Strong systems thinking with the ability to analyze and standardize business processes and clearly define boundaries between the core platform and individual applications.
- Ability to coordinate across multiple product teams, align proposed solutions, and guide applications in integrating with shared platform mechanisms.
- Strong capabilities in requirements gathering, analysis, documentation, process modelling, training, and presentation.
- Excellent communication skills with the ability to quickly understand issues and work proactively, carefully, and responsibly.
- Strong self-learning capability and willingness to continuously develop professional knowledge.
Benefits
- Competitive compensation with salary reviews conducted twice a year and annual performance-based bonuses.
- Comprehensive employee benefits, including statutory leave, maternity and sick leave, annual health checks, company trips, free lunch, and birthday gifts.
- Clear career development pathways toward either management or specialist tracks, supported by professional and soft-skills training.
- Modern and professional working environment with well-equipped facilities and recreational spaces.
- Regular team-building, cultural, sports, and internal community activities that encourage collaboration and employee engagement.
Contact: Ha Hoang, Quynh Anh Nguyen, Thao Phan or Giang Van
Due to the immense number of applications, only shortlisted candidates will be contacted.
Skills Required
- Bachelor's degree or higher in Information Systems, Business Administration, Economics, or a relevant discipline
- At least 4 years of Business Analyst experience for senior-level candidates
- Experience with enterprise software, ERP systems, or platform-based products
- Understanding of enterprise management and business functions, including user management, employee management, organizational structures, accounts, and access permissions
- Strong systems thinking and ability to analyze and standardize business processes
- Ability to coordinate across multiple product teams and guide application integration with shared platform mechanisms
- Capabilities in requirements gathering, analysis, documentation, process modelling, training, and presentation
- Excellent communication skills and ability to understand issues and work proactively, carefully, and responsibly
- Strong self-learning capability and willingness to continuously develop professional knowledge
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The Company
What We Do
Aloha Consulting Group (ACG) is a consulting firm specializing in digital transformation, technology, marketing, investment, and financial services. Its mission is to make finding rewarding jobs easier and to be a leading firm in Southeast Asia by leveraging human elements and technology.
