Senior Business Analyst, Spectrum Business

Do you want to use your analytical expertise to align business functions and organizational goals? You can do that. Ready to drive revenue improvements through process redesigns and the integration of new products or services? As a Senior Business Analyst at Spectrum Business, you can do that.
provides modern enterprise technology solutions that meet the unique needs of some of the country's biggest brands. If you are looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We are ready to go all in on your future and create an engaging environment.
Be part of the connection:
Spectrum Business BRT performs Full Solution- and Business-Readiness Testing for all changes to Order Lifecycle processes and applications used by Spectrum Business for Enterprise. Our mission is to ensure Business Operations teams can successfully sell, support, and use new products, features, and functions. Across all parts of the Business, we test over 100 projects a year and certify > 20,000 system changes impacting the Order Delivery and Billing platforms.
In this role, you partner with Spectrum Business project Sponsors, Technology Delivery Teams, and end-users to propose and document test strategies and approaches designed to certify business readiness for launch. Initial testing may focus on full Solution Integration Testing, often followed by Operational Readiness testing or User Acceptance, depending on the size and goals of the project. You gather inputs from multiple sources, determine impacts from new functionality to the current systems and business processes, and build and execute test plans in multiple environments. You partner to report and triage defects and issues, and keep your stakeholders informed on status through reports on testing risks, status changes, and overall progress.
How you can make a difference:

• Build a deep understanding of Spectrum Business products, Ordering and Fulfillment processes and Operations functions and teams.
• Develop hands-on subject-matter expertise of Spectrum Business order life-cycle applications, integrations, supporting architecture and interfaces.
• Engage, communicate, and partner with a wide range of stakeholder teams, business users, peers, and leaders to ensure test plans are relevant and deliver value to the business.
• Track and report on findings and results; leverage them to drive continuous improvements to our approaches and practices.
• Support and foster an environment of collaboration, transparency, and ongoing learning.

WHAT YOU BRING TO SPECTRUM BUSINESS:
Required qualifications:

• Experience: Five or more years of business analysis or related experience.
• Education: Bachelor's degree or equivalent combination of education and experience.
• Technical skills: Proficient in Microsoft Office suite and Outlook.
• Skills: Expert in analyzing and interpreting data for multiple projects simultaneously; Effective prioritization, organizational and English communication skills.
• Abilities: Ability to work independently in a collaborative, dynamic team environment

Preferred qualifications:
What you can enjoy every day:

• Firsthand knowledge of / experience with:
  • Enterprise Telecommunications products; Data, Voice, Video, Managed Services
  • Operations processes and organizations, such as Sales, Order Fulfillment, Service Engineering, Field Operations or Customer Operations.
  • Software delivery life cycle and methodologies, including testing and certification processes.
    Enterprise-level business applications such as Salesforce.com, and billing platforms
• Other qualifications
  • Meticulous oral and written communication skills
  • Highly organized, with deep attention to detail
  • Passionate about keeping up with and leveraging technology innovations and trends.
  • Must enjoy working with large and diverse groups of stakeholders and internal customers.

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Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most.
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