Senior Business Analyst - HYBRID

Why Join GEICO?

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.

Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.

GEICO is seeking a Senior Claims Strategy Analyst to support Claims leadership by transforming complex claims data into clear, actionable insights. This role will partner closely with operational leaders and Finance to connect frontline performance with financial outcomes, enabling data-driven decision making and strategic alignment across KPIs and OKRs.

The ideal candidate combines strong analytical capability with business acumen—able not only to extract and manipulate data, but to tell a compelling story that drives alignment, accountability, and measurable results.

Primary Responsibilities

• Extract, analyze, and manipulate large claims datasets to identify trends, risks, and performance opportunities

• Translate complex data into clear, concise insights that support Claims KPIs and OKRs

• Develop compelling data narratives clear data narratives that link operational activities to performance trends and outcomes

• Partner with Claims Operations leaders to understand business drivers and refine performance measurement

• Collaborate with stakeholders to align operational reporting for presentation and distribution for Claims Process group and subsequent leadership

• Design and maintain dashboards and reporting tools that enable ongoing visibility into key performance metrics

• Proactively identify opportunities to improve data quality, reporting accuracy, and insight generation

• Support strategic initiatives by providing analytical insights, performance tracking, and outcome measurement

• Supports Director+ level leadership

Basic Qualifications

• Bachelor’s degree or equivalent work experience

• 4+ years of experience in data analytics, business analysis, or claims operations

• Strong proficiency in data analysis and manipulation (e.g., PowerBI, Excel, data visualization tools)

• Demonstrated ability to translate data into actionable insights and business recommendations

• Strong communication skills, with the ability to present complex information in a clear and concise manner

• Experience working cross-functionally with operational and/or financial teams

Preferred Qualifications

• Experience in Claims operations or insurance analytics

• Familiarity with KPI/OKR development and performance management frameworks

• Experience building dashboards and reporting solutions (e.g., Excel, Power BI, ADO)

• Exposure to Claims data analysis, including trend identification, root cause insights, and performance drivers

• Experience supporting strategic initiatives or enterprise-level reporting

Success Factors

• Consistently delivers clear, actionable insights that influence decision making

• Successfully bridges operational performance with profitability outcomes

• Establishes strong, trusted partnerships with Operations stakeholders and Claims leadership

• Improves visibility, accuracy, and usability of Claims performance reporting

• Drives alignment and accountability around KPIs and OKRs

• Proactively identifies opportunities to enhance performance and efficiency through data

Annual Salary

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

The GEICO Pledge:

Great Company: Protecting customers through life’s twists and turns with innovation and integrity.

Great Careers: Personalized development programs, mentorship, and certification assistance.

Great Culture: Inclusive and collaborative culture rooted in shared success.

Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.