Role Overview
Reporting to a Managing Underwriter, the Senior Associate Underwriter is responsible for evaluating life insurance applications and determining whether applications should be approved, declined, or if additional information is required. This role is accountable for underwriting higher-complexity cases with a 2-Year Total Amount at Risk (TAAR) of up to $5 million and routinely handles applications that include Attending Physician Statements and multiple or complex impairments.
The Senior Associate Underwriter applies advanced underwriting expertise, medical knowledge, and sound judgment to assess overall mortality risk and make informed decisions on complex cases. This role serves as a resource to less experienced underwriters, provides guidance on difficult case scenarios, and works closely with agents, General Office personnel, and internal partners to support timely, accurate underwriting decisions while delivering a strong customer experience. The position also plays a key role in underwriting projects, process improvements, and training initiatives, contributing to continuous improvement and modernization efforts.
What You'll Do
- Evaluate life insurance applications and accurately classify mortality risk using medical and nonmedical information for cases with a 2-Year TAAR of up to $5 million, including cases involving Attending Physician Statements and complex medical histories.
- Apply advanced underwriting guidelines, clinical knowledge, and professional judgment to assess complex and nuanced risk factors and determine appropriate underwriting outcomes, including standard and substandard offers, exclusions, or declines.
- Independently manage a portfolio of higher-complexity cases, prioritizing workload to meet service and quality expectations.
- Serve as a subject matter resource for peers by providing guidance on case consultation, interpretation of medical impairments, and application of underwriting guidelines.
- Communicate underwriting requirements, application updates, reinsurance considerations, reconsideration requests, and final decisions to agents and General Office personnel through both written and verbal interactions with a high degree of professionalism and clarity.
- Collaborate with reinsurers on complex cases and effectively evaluate and incorporate facultative offers into final underwriting decisions.
- Maintain a strong understanding of underwriting systems, product rules, medical advances, and mortality trends to support accurate and consistent decision-making.
- Contribute to training initiatives, mentorship of junior underwriters, workflow enhancements, best practice discussions, and cross-functional projects that improve underwriting processes, consistency, and customer experience.
- Support adoption and effective use of underwriting models, rules engines, and emerging tools by applying judgment and ensuring alignment with guidelines and risk philosophy.
What You'll Bring
Required Skills
- Bachelor's degree preferred or equivalent combination of education and relevant experience.
- 5+ years of life underwriting experience with demonstrated expertise in underwriting principles and mortality assessment, including complex case handling.
- Strong knowledge of medical terminology and the ability to evaluate the impact of multiple and interacting impairments on mortality risk.
- Advanced analytical and problem-solving skills with the ability to assess complex risk profiles and make sound, independent underwriting decisions.
- Strong verbal and written communication skills with the ability to clearly articulate decisions and influence stakeholders, including agents and internal partners.
- Proven ability to manage a high-volume workload of complex cases while maintaining accuracy, consistency, and service standards.
- Strong customer service orientation with the ability to manage relationships and deliver timely, professional support in more complex scenarios.
Preferred Skills
- Significant experience underwriting complex cases involving Attending Physician Statements, multiple impairments, and higher face amounts.
- Experience working with reinsurance partners and evaluating facultative offers on complex cases.
- Demonstrated ability to mentor, coach, or provide guidance to less experienced underwriters.
- Experience participating in or leading workflow improvement initiatives, training efforts, or cross-functional projects.
- Ability to balance risk assessment, operational efficiency, and customer experience expectations in a fast-paced and evolving environment.
- Strong working knowledge of underwriting models, rules engines, and automated decision tools, with the ability to interpret outputs, apply appropriate judgment, and ensure decisions align with underwriting guidelines and philosophy.
- Familiarity with broader technology tools (e.g., Copilot, ChatGPT, and underwriting automation tools) that enhance efficiency, decision support, and workflow effectiveness.
- Comfort operating in a more data- and AI-enabled underwriting environment, including supporting explainability and transparency of model-driven outputs to internal and external stakeholders.
#LI - EM1
#LI - REMOTE
Job Level: LEVELPF4
Pay Transparency
Salary Range: $90,000 - $128,700
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Job Requisition ID: 94279
#BI-Hybrid
Skills Required
- Bachelor's degree or equivalent combination of education and experience
- 5+ years of life underwriting experience
- Strong knowledge of medical terminology and ability to evaluate multiple interacting impairments
- Advanced analytical and problem-solving skills for complex mortality risk assessment
- Strong verbal and written communication skills to articulate decisions and influence stakeholders
- Proven ability to manage a high-volume workload of complex cases while maintaining accuracy and service standards
- Strong customer service orientation and relationship management in complex scenarios
- Experience underwriting complex cases involving Attending Physician Statements and higher face amounts
- Experience working with reinsurance partners and evaluating facultative offers
- Demonstrated ability to mentor, coach, or provide guidance to less experienced underwriters
- Experience participating in or leading workflow improvement initiatives and training efforts
- Working knowledge of underwriting models, rules engines, and automated decision tools
- Familiarity with Copilot, ChatGPT, and other underwriting automation tools
- Comfort operating in a data- and AI-enabled underwriting environment and supporting model explainability
New York Life Insurance Company Compensation & Benefits Highlights
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Retirement Support — The package includes a 401(k) with company match alongside a defined‑benefit pension for many eligible roles, with contributions and the match vested from day one. That increasingly rare combination strengthens long‑term financial security.
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Parental & Family Support — Paid New Parent leave was doubled to eight weeks for all parents, with birthing parents typically reaching up to about fourteen paid weeks when combined with short‑term disability. The offering also highlights fertility support, adoption assistance, and subsidized backup childcare.
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Healthcare Strength — Medical, dental, and vision coverage are paired with spending accounts, life and disability insurance, and an EAP, with some plans including a company‑funded HRA and wellness incentives. Additional resources such as virtual care and digital physical therapy are noted.
New York Life Insurance Company Insights
What We Do
At New York Life, our 180-year legacy of integrity, mutuality, and financial strength fuels a future defined by bold transformation. As the largest mutual life insurance company in the U.S., we operate on behalf of our policy owners—not shareholders. That structure allows us to take a long-term view, investing in people, purpose, and innovation that endures. Guided by a clear enterprise vision to become a technology-, data-, and AI-powered company, we’re modernizing our platforms, rearchitecting experiences, and embedding intelligence across our products and services. Our mission has always been about helping people through life’s most meaningful moments. Today, technology is amplifying that mission—enabling us to serve clients, advisors, and communities in more personalized, proactive ways. With a diversified business portfolio spanning insurance, investments, retirement, group benefits, and direct-to-consumer offerings, New York Life delivers the stability of a Fortune 100 company with the agility of one that’s continuously evolving. We’re powered by a values-led culture, inclusive teams, and a shared belief that when our people thrive, so does our company. Here, tradition fuels momentum—and your ideas, energy, and growth power what’s next.
Why Work With Us
New York Life is transforming from the inside out—blending 180 years of trust with the velocity of innovation. What makes us different is our culture: grounded in integrity, humanity, and shared success—values that show up in how we work, lead, and grow. If you want a place where innovation has purpose—build what's next with us.
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