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The Role
Lead strategic initiatives within a PMO, managing end-to-end implementations and change management projects in a hybrid Agile and Waterfall environment. Responsibilities include defining scope, maintaining project documentation, tracking risks and dependencies, facilitating meetings, driving accountability, communicating with executives, and improving project management processes. The role partners with cross-functional business and IT stakeholders and manages multiple mid-to-large-scale projects.
Summary Generated by Built In
Location Designation: Hybrid - 3 days per week
Group Benefit Solutions deliverscomprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of beingthere when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions.
Alternate locations: New York, NY (New York); Chattanooga, TN (Tennessee); Des Moines, IA (Iowa)
Role Overview:
Group Benefit Solutions (GBS) is seeking a highly skilled Project Manager to lead and manage strategic initiatives within our PMO. In this role, the Project Manager will work closely with executive and business stakeholders across all areas of operations (e.g.: distribution, claims, product, marketing, etc.) to support the planning and execution of projects and programs within our portfolio. The PM will play a key role in fostering a collaborative team environment while driving accountability. Our team provides project management support for both new implementations (end-to-end) as well as change management activities within a hybrid waterfall/agile model; experience with both methodologies is preferred.
What You'll Do:
• Partner with business owners/IT/support teams to define scope of new initiatives or determine impact of changes (upgrades/enhancements).
• Adhere to project delivery governance model, own development, and maintenance of project documents (charters, minutes, plans, status reports) on shareable platform.
• Analyze project progress to identify risks/issues, develop mitigation plans, and appropriately escalate concern and potential solutions to stakeholders.
• Schedule and facilitate status meetings, drive accountability for deliverables.
• Where applicable, drive methodology definition and adoption of Agile delivery approaches.
• Oversee task execution and dependencies keeping the big picture in mind during meetings and discussions, particularly if there are scope and/or resource adjustments.
• Develop communication materials to present project objectives and drive the decision-making process among various stakeholders/sponsors/executives within the company.
• Manage the details of a project to ensure that all action items are accomplished timely and accurately within NYL standards while looking for opportunities to continuously improve project management processes and test new approaches.
• Lead by example with high energy, transparency, and influencing skills.
What You'll Bring:
To be successful in this role, candidates must exhibit strong relationship building/management skills, influencing and negotiation skills, strong written and verbal communications, presentation skills, and a passion for project management. Candidates must also possess proficiency in Microsoft Office 365 tools (Outlook, Excel, Word, Teams, Project, Vision, SharePoint, PowerPoint, and OneDrive).
• Bachelor's degree (in a business-related field)
• 5+ years of relevant experience managing mid-to-large scale projects (3-6+ months in duration)
• Group insurance and/or financial services industry experience preferred
• Change management experience strongly preferred
• Strong executive presence and experience with presenting to an audience of cross-functional stakeholders within the company
• Demonstrated ability to prioritize workload, confirm / communicate decisions, work on multiple simultaneous assignments, and meet deadlines
• Innovative thinker who is self-driven to complete projects and tasks on time while proactively looking for opportunities to continuously improve processes and share learnings
• Ability to manage ambiguity and work independently with minimal guidance
• Experience managing business and IT relationships in a matrixed environment preferred
• PMP or Agile/Scrum master certification strongly preferred
#LI-SV1
#LI-HYBRID
Pay Transparency
Salary range: $100,000 - $135,000 (New York City) // $90,000 - $125,000 (Chattanooga, Iowa)
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location.In addition to base salary, employees may also be eligible to participate in an incentive program.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Diversity Promise
We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Job Requisition ID: 95004
#GBS
#BI-Hybrid
Group Benefit Solutions deliverscomprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of beingthere when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions.
Alternate locations: New York, NY (New York); Chattanooga, TN (Tennessee); Des Moines, IA (Iowa)
Role Overview:
Group Benefit Solutions (GBS) is seeking a highly skilled Project Manager to lead and manage strategic initiatives within our PMO. In this role, the Project Manager will work closely with executive and business stakeholders across all areas of operations (e.g.: distribution, claims, product, marketing, etc.) to support the planning and execution of projects and programs within our portfolio. The PM will play a key role in fostering a collaborative team environment while driving accountability. Our team provides project management support for both new implementations (end-to-end) as well as change management activities within a hybrid waterfall/agile model; experience with both methodologies is preferred.
What You'll Do:
• Partner with business owners/IT/support teams to define scope of new initiatives or determine impact of changes (upgrades/enhancements).
• Adhere to project delivery governance model, own development, and maintenance of project documents (charters, minutes, plans, status reports) on shareable platform.
• Analyze project progress to identify risks/issues, develop mitigation plans, and appropriately escalate concern and potential solutions to stakeholders.
• Schedule and facilitate status meetings, drive accountability for deliverables.
• Where applicable, drive methodology definition and adoption of Agile delivery approaches.
• Oversee task execution and dependencies keeping the big picture in mind during meetings and discussions, particularly if there are scope and/or resource adjustments.
• Develop communication materials to present project objectives and drive the decision-making process among various stakeholders/sponsors/executives within the company.
• Manage the details of a project to ensure that all action items are accomplished timely and accurately within NYL standards while looking for opportunities to continuously improve project management processes and test new approaches.
• Lead by example with high energy, transparency, and influencing skills.
What You'll Bring:
To be successful in this role, candidates must exhibit strong relationship building/management skills, influencing and negotiation skills, strong written and verbal communications, presentation skills, and a passion for project management. Candidates must also possess proficiency in Microsoft Office 365 tools (Outlook, Excel, Word, Teams, Project, Vision, SharePoint, PowerPoint, and OneDrive).
• Bachelor's degree (in a business-related field)
• 5+ years of relevant experience managing mid-to-large scale projects (3-6+ months in duration)
• Group insurance and/or financial services industry experience preferred
• Change management experience strongly preferred
• Strong executive presence and experience with presenting to an audience of cross-functional stakeholders within the company
• Demonstrated ability to prioritize workload, confirm / communicate decisions, work on multiple simultaneous assignments, and meet deadlines
• Innovative thinker who is self-driven to complete projects and tasks on time while proactively looking for opportunities to continuously improve processes and share learnings
• Ability to manage ambiguity and work independently with minimal guidance
• Experience managing business and IT relationships in a matrixed environment preferred
• PMP or Agile/Scrum master certification strongly preferred
#LI-SV1
#LI-HYBRID
Pay Transparency
Salary range: $100,000 - $135,000 (New York City) // $90,000 - $125,000 (Chattanooga, Iowa)
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location.In addition to base salary, employees may also be eligible to participate in an incentive program.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Diversity Promise
We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Job Requisition ID: 95004
#GBS
#BI-Hybrid
Skills Required
- Bachelor's degree in a business-related field
- 5+ years of relevant experience managing mid-to-large-scale projects lasting 3-6+ months
- Strong relationship-building and management skills
- Influencing and negotiation skills
- Strong written and verbal communication skills
- Presentation skills and executive presence
- Proficiency with Microsoft Office 365 tools, including Outlook, Excel, Word, Teams, Project, Visio, SharePoint, PowerPoint, and OneDrive
- Ability to prioritize workload, communicate decisions, manage simultaneous assignments, and meet deadlines
- Ability to work independently with minimal guidance and manage ambiguity
- Group insurance and/or financial services industry experience
- Change management experience
- Experience managing business and IT relationships in a matrixed environment
- PMP or Agile/Scrum Master certification
- Experience with both Agile and Waterfall methodologies
What the Team is Saying
Tyrone
Corporate Vice President, Employee Experience
Emma
Director, Tech, Data, AI, Ventures (TDAV)
Deepa
Chief Information Officer
Patricia
Corporate Vice President, Enterprise Technology Services
Joel
Senior Vice President, Founder & Head of New York Life Ventures
Nishit
Corporate Vice President, AI & Data Architect
New York Life Compensation & Benefits Highlights
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Retirement Support — The package prominently features a defined‑benefit pension alongside a 401(k) with company match, with some materials noting day‑one vesting. This combination is repeatedly highlighted as a standout for long‑term security.
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Parental & Family Support — Offerings include fertility support, adoption assistance, childcare and elder‑care resources, backup childcare/tutoring, and expanded paid new‑parent leave. These benefits are presented as broad, practical supports for caregivers.
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Healthcare Strength — Listed benefits span medical, dental, vision, spending accounts, life and disability coverage, plus EAP, counseling, wellness resources, and fitness perks. The breadth of core health coverage is consistently emphasized for corporate roles.
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The Company
What We Do
At New York Life, our 180-year legacy of integrity, mutuality, and financial strength fuels a future defined by bold transformation. As the largest mutual life insurance company in the U.S., we operate on behalf of our policy owners—not shareholders. That structure allows us to take a long-term view, investing in people, purpose, and innovation that endures. Guided by a clear enterprise vision to become a technology-, data-, and AI-powered company, we’re modernizing our platforms, rearchitecting experiences, and embedding intelligence across our products and services. Our mission has always been about helping people through life’s most meaningful moments. Today, technology is amplifying that mission—enabling us to serve clients, advisors, and communities in more personalized, proactive ways. With a diversified business portfolio spanning insurance, investments, retirement, group benefits, and direct-to-consumer offerings, New York Life delivers the stability of a Fortune 100 company with the agility of one that’s continuously evolving. We’re powered by a values-led culture, inclusive teams, and a shared belief that when our people thrive, so does our company. Here, tradition fuels momentum—and your ideas, energy, and growth power what’s next.
Why Work With Us
New York Life is transforming from the inside out—blending 180 years of trust with the velocity of innovation. What makes us different is our culture: grounded in integrity, humanity, and shared success—values that show up in how we work, lead, and grow. If you want a place where innovation has purpose—build what's next with us.
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New York Life Teams
New York Life Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Not Specified
