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The software company powering the path to the world’s new medicines.
The Role
Lead commercial technology architecture engagements for life sciences clients: perform due diligence, design application and data architectures, create deliverables across full implementation lifecycle, advise executives, mentor junior staff, and drive customer success.
Summary Generated by Built In
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
Our Commercial Technology Architecture team advises Life Sciences customers to devise the right technology strategy and architecture to help their broader commercial business accomplish their strategic goals. We advise our Life Sciences clients with every aspect of their commercial solutions—Application architecture, systems and data integrations or migration, and business process and maturity assessments to ensure customers achieve commercial excellence through integrated master data, compliant commercial content, and multi-channel CRM.
As a Senior Architect in the Veeva Commercial Technology Architecture group, you will participate and lead in the business process due diligence, advise on best practices, design, creation of end-user requirements of customer application implementation projects, producing deliverables throughout the full lifecycle delivery of Veeva applications to pharma and medical devices organizations. You will collaborate with a variety of Customers, Vendors, and Veeva Colleagues while delivering high-quality solutions to drive Customer Success. You will have progressive responsibilities for analysis, design, and creating commercial architecture landscapes for our Life Sciences clients with the support of Solution Architects.
This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.
What You'll Do
- This position is 20% program/engagement management, 50% analysis, and 30% technical (drawing on technical and/or product knowledge of the Veeva commercial applications)
- Must have a proven track record meeting with senior management and executives as the subject-matter expert
- Must be able to take complex client and vendor concepts and articulate them to audiences of varying perception levels
- Willingness to “wear any hat” is necessary to drive customer success
- Continue to extend subject matter expertise in the Life Sciences industry and learn Veeva solutions
- Provide direction to junior team members and support recruitment efforts
- Grow the capabilities of the team, develop best practices and accelerators
- Create high-quality assessments, health checks, and commercial architecture, in support of the solution design
- Grow the capabilities of the team, develop best practices and accelerators
Requirements
- 5+ years of experience working with Commercial IT Architecture in Life Sciences
- Self-starter that can lead colleagues and customers through complexity to get results
- Experience with commercial solutions & architecture design, data architecture, and salesforce effectiveness
- Knowledge and applicable work experience in commercial operations in the pharmaceutical/life sciences industry
- Strong presentation skills and experience are essential
- Excellent verbal and written communication skills are essential as the position is client-facing and fluency in English
- Ability to travel up to 25%
Nice to Have
- Prior consulting experience
- Product knowledge of Veeva Commercial Cloud applications
- Experience working with/for a pharma or medical devices company
- Knowledge and applicable work experience with Business Process development, SOPs, Governance Processes, and Program Management
- Additional experience in the following technical disciplines: Data Warehousing, Web Services, ETL, SQL, Force.com, FTP, and Batch CSV integrations
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $100,000 - $200,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
#LI-Remote
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].
Skills Required
- 5+ years of experience working with Commercial IT Architecture in Life Sciences
- Proven track record meeting with senior management and executives as subject-matter expert
- Ability to translate complex client and vendor concepts for varied audiences
- Experience with commercial solutions & architecture design, data architecture, and Salesforce effectiveness
- Knowledge and applicable work experience in commercial operations in the pharmaceutical/life sciences industry
- Strong presentation skills and client-facing experience
- Excellent verbal and written communication skills; fluency in English
- Self-starter able to lead colleagues and customers through complexity
- Ability to travel up to 25% and be near an airport for occasional travel
- Willingness to perform varied tasks to drive customer success
- Prior consulting experience
- Product knowledge of Veeva Commercial Cloud applications
- Experience working with or for a pharma or medical devices company
- Knowledge/experience with Business Process development, SOPs, Governance, and Program Management
- Additional technical experience: Data Warehousing, Web Services, ETL, SQL, Force.com, FTP, Batch CSV integrations
Veeva Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Veeva and has not been reviewed or approved by Veeva.
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Healthcare Strength — Health, dental, vision, life, disability, and mental health coverage are provided, alongside FSAs, wellness programs, and fitness stipends. These offerings present a comprehensive healthcare package relative to typical tech benefits.
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Equity Value & Accessibility — Equity is a meaningful component of total compensation, with RSUs/options cited as part of packages. Engineering examples highlight strong base pay paired with "good RSU + ISO."
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Wellbeing & Lifestyle Benefits — Work Anywhere flexibility, home‑office stipends, wellness programs, fitness reimbursements, and company‑sponsored events support day‑to‑day wellbeing. A 1% charitable giving allowance further enhances lifestyle and purpose-driven engagement.
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The Company
What We Do
Veeva is the global leader in cloud software for the life sciences industry. Committed to innovation, product excellence, and customer success, Veeva serves more than 1,000 customers, ranging from the world’s largest pharmaceutical companies to emerging biotechs. As a Public Benefit Corporation, Veeva is committed to balancing the interests of all stakeholders, including customers, employees, shareholders, and the industries it serves.
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