Senior Analyst, Xactly Product Development Consultant
About the Role:
Wolters Kluwer is seeking a motivated and talented professional as an Xactly Product Development Internal Consultant (Analyst) to join a newly created Incentive Compensation & Planning COE that will support 5 core divisions, approximately 55 subsidiaries, and 3,000+ sellers across 140+ countries. The COE will partner with the various Divisions & Business Units while remaining a strong partner to the Sales Transformation team within the Corporate Strategy, Innovation, and M&A Group.
In this role, you will have an exciting opportunity to develop new capabilities in Xactly that will drive operational excellence to Sales, Sales Ops, Finance, HR, and other partnering functions to Incentive Compensation & Planning. Your role will act as an internal technical consultant responsible for configuring core Comp Plans & Incentives as well as partnering with Sales Transformation and other cross-functional stakeholders to ideate & develop scalable solutions that drives sales performance excellence and ultimately boosts revenue.
Responsibilities:
Develop solutions in Xactly to modernize internal operations that drive business value, efficiency, etc. Xactly's R&D and product enhancements across Extend, Connect & Reporting have opened new opportunities to get creative and scale solutions that were never possible in the past
Support and/or develop processes to govern data models, security, and retention across the sales compensation program's ecosystem
Develop and implement advanced and adoptable processes, modernized functionality, and ensure global technical preparedness for all global commissions systems (7-8 Xactly instances)
Support strategic projects to enhance efficiency and effectiveness
Support Xactly Administrators and Analytics teams to resolve challenges for the business to operative effectively
Oversee configuration and development deployments across environments and instances
Support the broader Xactly COE in driving value to the organization, including key partnerships with the COE Analytics, Administration and Change Management & Governance teams, as well as peers in the Xactly development team
Assess, configure, and deploy commission/incentive plans, workflows and custom apps (in Xactly Extend)
Skills & Experiences:
2+ years in Sales Comp related responsibilities with knowledge of Xactly modules
Bachelor's degree in business, Finance, or a related field
Xactly Administrator and Plan Configuration Certification(s), or ability to obtain after onboarding
Proven experience in sales compensation administration, governance, and/or technical design, with an understanding of compensation methodologies and functional best practices.
Strong analytical skills with the ability to generate insightful analytics from complex data
Strong interpersonal skills, capable of building relationships across various teams.
Experience managing and/or dispositioning incentive compensation related disputes & inquiries; or ability to interpret challenges from the sales organization and synthesize challenges while considering policies and processes.
Ability to identify root causes of common disputes/inquiries or other related challenges, then recommending/delivering process/policy/technology changes that strengthen operational excellence.
Proven experience calculating commissions and generating payroll submission files.
Ability to think strategically while considering tactical implications.
Strong Hands on with PowerPoint and Excel
Coding: SQL (beginner to intermediate)
Nice to Have:
Certifications from other ICM systems (i.e. Varicent, SAP-Callidus)
Sales Operation/Sales Admin experience across industry
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Skills Required
- 2+ years in sales compensation-related responsibilities with knowledge of Xactly modules
- Bachelor's degree in Business, Finance, or related field
- Xactly Administrator and Plan Configuration Certification(s), or ability to obtain after onboarding
- Proven experience in sales compensation administration, governance, or technical design
- Strong analytical skills to generate insights from complex data
- Strong interpersonal skills and ability to build cross-functional relationships
- Experience managing or dispositioning incentive compensation disputes and inquiries, or ability to interpret and synthesize challenges
- Ability to identify root causes and recommend process, policy, or technology changes
- Proven experience calculating commissions and generating payroll submission files
- Hands-on proficiency with Excel and PowerPoint
- SQL (beginner to intermediate)
- Certifications from other ICM systems (Varicent, SAP-Callidus)
- Sales Operations or Sales Admin experience across industry
Wolters Kluwer Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wolters Kluwer and has not been reviewed or approved by Wolters Kluwer.
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Leave & Time Off Breadth — Time away benefits are positioned as broad, spanning vacation and sick time plus paid holidays and other covered leave types. Paid parental and caregiver leave, bereavement leave, and a volunteer day contribute to a more comprehensive time-off offering.
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Retirement Support — Retirement support is framed as meaningful through access to a 401(k)/retirement plan paired with company matching and additional contribution features in some descriptions. This is reinforced by mentions of profit sharing and other long-term savings-oriented programs.
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Parental & Family Support — Family-oriented support stands out through adoption assistance and paid parental leave provisions. These benefits are described alongside other caregiver supports that extend beyond basic leave categories.
Wolters Kluwer Insights
What We Do
Wolters Kluwer (www.wolterskluwer.com) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Founded in 1836 and headquartered in Alphen aan den Rijn, the Netherlands, the company serves customers in over 180 countries, maintains operations in over 40 countries and employs 18,600 people worldwide. Wolters Kluwer reported 2019 annual revenues of €4.6 billion. Listed on Euronext Amsterdam, Wolters Kluwer shares (WKL) are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).
