Senior Analyst, Business Intelligence

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London, ON
Insurance • Real Estate
The Role

Company Summary

Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed  and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day. 

As a Senior Business Intelligence Analyst in our Default Solutions division, you will work closely with stakeholders and contributors to ensure they are able to make decisions informed by the data you’ll provide, and the accompanying analysis you’ll prepare. You will be responsible for assessing requests, determining the right approach for analyzing the relevant data, preparing an appropriate presentation of that data, and providing a suitable explanation in the language of the requesting party. You will be a key contributor to all aspects of the division, including developing innovative new approaches to managing our data, deriving products from that data, providing operational reporting to support day-to-day operations, backward-and-forward looking analysis for financial purposes, and providing input to the product strategy. You will propose new, innovative insights that emerge from our data, while also supporting the contributions of junior analysts.

HERE’S HOW YOU’LL CONTRIBUTE:

  • Query, collate, analyze, and report on data from multiple different systems.

  • Respond to requests from internal and external stakeholders, including customers, management, and operations leaders;

  • Present data that is logical, consistent, and clear;

  • Provide support to Product Managers to help support or invalidate related hypotheses;

  • Provide support to Business Development Directors throughout the sales lifecycle;

  • Make recommendations on future tooling to support the growth and evolution of the role.

  • Execute on assigned projects from the associated roadmap.

  • Contribute to the effective and efficient delivery of projects;

  • Challenge assumptions, promote an excellent client experience, implement best practices, and strive to both deliver upon and improve the data strategy;

  • Propose new, innovative insights that may emerge from our data;

  • Provide input and feedback to junior team members, including answering technical questions related to the intricacies of our environment and data;

HERE’S WHAT YOU’LL BRING:

  • Strong business acumen with an understanding of financial services and their delivery to the consumer.

  • 3+ years’ experience performing a comparable Business Intelligence role;

  • 5+ years’ experience with Microsoft SQL or a comparable query language;

  • 3+ years’ experience with Microsoft Excel or a comparable spreadsheet technology;

  • 3+ years' experience with Microsoft PowerBI;

  • Strong communication and presentation skills with the ability to influence those in all levels of the organization

  • Ability to adapt to a changing environment while displaying a highly professional manner along with sound judgment and decision making skills

  • Well-developed strategic thinking, problem solving and decision making skills

  • Ability to connect business through technology while understanding and managing risk

HERE’S WHAT SETS US APART: 

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

  • Comprehensive benefits that include virtual healthcare and an Employee & Family Assistance Program

  • Group retirement savings plan with company match

  • Paid holidays and generous paid time off

  • Hybrid work arrangements

  • Paid volunteer opportunities and charitable donation matching

  • Employee recognition programs that include referral incentives

  • Potential for performance-based incentives 

  • The opportunity to participate in our stock purchase plan

  • And more!

*As per terms of the employment agreement

The Great Place to Work® Institute has named FCT one of Canada’s Top 50 Best Workplaces, Best Workplaces in Canada for Financial Services & Insurance, Best Workplaces in Canada for Women, Best Workplaces in Canada for Inclusion and Best Workplaces in Canada for Mental Wellness. We’re also one of Achievers 50 Most Engaged Workplaces™ in North America.

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process.

To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.

The Company
HQ: Oakville, Ontario
1,314 Employees
On-site Workplace
Year Founded: 1991

What We Do

Based in Oakville, Ontario, FCT has over 1,200 employees across the country. FCT provides industry-leading title insurance, default solutions and other real estate-related products and services to approximately 450 lenders, 43,000 legal professionals and 5,000 recovery professionals, as well as real estate agents, mortgage brokers and builders, nationwide.

Great Place to Work® has named FCT one of Canada’s Best Workplaces® for ten consecutive years (2015-2024) and certified FCT as a Great Place to Work®. In 2024, FCT’s parent company, First American Financial Corporation, was named one of the 100 Best Companies to Work for by Great Place to Work® and Fortune Magazine for the ninth consecutive year. First American was named one of the Best Workplaces for Women™ for the eighth straight year in 2023.

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