The Role
Configure, deploy, and manage Akamai CDN and WAF services in production. Responsibilities include domain onboarding, caching and origin configuration, WAF policy and custom rule management, performance optimization, monitoring, troubleshooting, DDoS and bot protection, documentation, vendor escalation, and capacity planning. The role collaborates with development, security, and operations teams to integrate Akamai services and maintain reliable, secure web application delivery.
Summary Generated by Built In
About Us:
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
Job Summary:
We are seeking a highly motivated and skilled Akamai CDN & WAF Engineer with 2-5 years of hands-on experience in configuring, deploying, and managing Akamai's Content Delivery Network (CDN) and Web Application Firewall (WAF) solutions. The ideal candidate will possess a strong understanding of web performance optimization, security best practices, and have a proven track record of implementing and troubleshooting Akamai services in a production environment. This role requires a proactive individual with excellent problem-solving skills and the ability to collaborate effectively with cross-functional teams.
Responsibilities:
Configuration and Deployment: Configure and deploy Akamai CDN services (e.g., Domain onboarding, delivery rules, caching policies, origin configurations) and WAF rulesets (e.g., security policies, custom rules, DOS and client reputation) based on application requirements and security guidelines.
Production Support: Provide day-to-day operational support for Akamai CDN and WAF infrastructure, including monitoring performance, identifying and resolving issues, and implementing necessary changes.
Performance Optimization: Analyze website performance metrics and implement Akamai CDN features and configurations to optimize website speed, reduce latency, and improve user experience.
Security Implementation: Implement and manage Akamai WAF policies to protect web applications from various security threats, including OWASP Top 10 vulnerabilities, bot attacks, and DDoS attacks.
Rule Management: Create, review, and maintain custom WAF rules and exceptions based on application-specific needs and emerging security threats.
Colloration: Collaborate with development, security, and operations teams to integrate Akamai services seamlessly into the existing infrastructure and deployment pipelines.
Troubleshooting: Investigate and resolve complex issues related to CDN delivery, caching behavior, and WAF blocking in a timely and efficient manner.
Monitoring and Alerting: Configure and maintain monitoring and alerting systems for Akamai services to proactively identify potential issues and ensure service availability.
Documentation: Create and maintain comprehensive documentation for Akamai configurations, deployment procedures, and troubleshooting steps.
Knowledge Sharing: Stay up-to-date with the latest Akamai features and security trends and share knowledge with the team.
Vendor Management: Interact with Akamai support for technical assistance and escalations as needed.
Capacity Planning: Participate in capacity planning activities for Akamai services to ensure scalability and performance.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field.
2-5 years of hands-on experience in configuring and managing Akamai CDN and WAF solutions in a production environment.
Strong understanding of web protocols (HTTP/HTTPS), caching mechanisms, and DNS.
Solid understanding of web application security principles and common attack vectors (OWASP Top 10).
Experience with Akamai configuration tools and APIs.
Proven ability to troubleshoot complex technical issues.
Excellent analytical and problem-solving skills.
Strong communication and collaboration skills.
Ability to work independently and as part of a team.
Experience with scripting languages (e.g., Python) is a plus.
Relevant Akamai certifications are a plus.J
Why join us:
● Because you get an opportunity to make a difference, and have a great time doing that.
● You are challenged and encouraged here to do stuff that is meaningful for you and for those we serve.
● You should work with us if you think seriously about what technology can do for people.
● We are successful, and our successes are rooted in our people collective energy and unwavering focus on the customer, and that's how it will always be.
Compensation:
If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
Skills Required
- Bachelor's degree in Computer Science, Information Technology, or a related field
- 2-5 years of hands-on experience configuring and managing Akamai CDN and WAF solutions in a production environment
- Strong understanding of HTTP and HTTPS web protocols
- Strong understanding of caching mechanisms
- Strong understanding of DNS
- Understanding of web application security principles and common attack vectors, including OWASP Top 10
- Experience with Akamai configuration tools and APIs
- Ability to troubleshoot complex technical issues
- Excellent analytical and problem-solving skills
- Strong communication and collaboration skills
- Ability to work independently and as part of a team
- Experience with scripting languages such as Python
- Relevant Akamai certifications
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The Company
What We Do
Paytm started the Digital Revolution in India. And we went on to become India’s leading Payments App. Today, more than 20 Million merchants & businesses are powered by Paytm to Accept Payments digitally. This is because more than 300 million Indians use Paytm to Pay at their stores. And that’s not all, Paytm App is used to Pay bills, do Recharges, Send money to friends & family, Book movies & travel tickets. With innovations to Financial services & products in pipeline, this is but one of the milestones achieved towards our mission – to bring 500 million unserved and underserved Indians to the mainstream economy.
