Jobs at Paytm

Manages Finance controls and governance, including SOP adherence, reconciliations, exception resolution, SAP and ERP controls, access governance, segregation of duties, audit support, compliance reviews, risk tracking, dashboards, and process automation. Coordinates with cross-functional teams to close control deficiencies, improve financial processes, and maintain audit readiness.

Supports product management for telecom services including IVR, USSD, SMS, precall, merchant IVR, and M2M IVR platforms. Responsibilities include gathering requirements, documenting specifications and user stories, monitoring live-service performance, investigating incidents, maintaining operational documentation, assisting with testing and deployments, analyzing data, troubleshooting, and collaborating with engineering, QA, and support teams.

Support HR onboarding by greeting and guiding new employees, conducting orientation sessions, completing joining formalities, maintaining employee records, updating onboarding trackers, and managing confidential information. The role requires strong communication, basic Microsoft Office or Google Workspace skills, organization, and willingness to learn. This is a three-month, office-based internship in Noida.

Lead end-to-end onboarding for new employees, maintaining accurate HR records, tracking formalities, coordinating with IT, payroll, hiring managers, and facilities, and supporting new hires. Prepare status reports, answer onboarding queries, improve processes, update orientation materials, and ensure compliance, data accuracy, and a welcoming employee experience.

Manage collections BAU operations, portfolio allocations, MIS dashboards, performance tracking, and reporting automation. Analyze customer behavior, agency performance, recovery rates, roll rates, and loss forecasts. Support collections strategy development, predictive segmentation, champion-challenger testing, and compliant recovery practices while presenting actionable insights to stakeholders.

Owns and monitors the personal loan funnel across lending partners, analyzing conversion, approval, drop-off, and disbursal performance. Responsibilities include cohort analysis, Looker dashboard development, anomaly alerting, call-center prioritization models, retargeting analysis, ad hoc reporting, and workflow automation. The role partners with risk, product, growth, finance, and operations teams to improve lending outcomes.

Supports non-technical talent acquisition through candidate sourcing, resume and phone screening, interview coordination, ATS pipeline management, market research, and candidate communications. The role uses job boards, social channels, LinkedIn, AI tools, Boolean searches, and automation to improve recruiting workflows. Responsibilities also include maintaining accurate candidate records and delivering a strong candidate experience in a high-volume fintech environment.

Recruit candidates throughout the hiring process, including sourcing profiles, scheduling and briefing candidates, coordinating interviews, managing stakeholders, updating recruitment data, and supporting onboarding and other HR activities.

Own end-to-end recruitment for engineering and technology roles, including sourcing, pipeline development, hiring manager partnership, candidate assessment, offer negotiation, and onboarding engagement. The role requires tracking recruitment metrics, optimizing hiring processes, and recruiting niche technical talent in a fast-paced fintech environment. Responsibilities also include using ATS platforms, AI-enabled recruiting workflows, market intelligence tools, and automated scheduling and reporting.

Drives offline user growth through market visits, merchant and business partnerships, institutional and community outreach, and local user acquisition initiatives. Identifies opportunities across high-footfall locations, gathers market feedback, supports campaigns and merchant programs, coordinates with internal teams, and tracks visits, partnerships, and execution. The role requires extensive fieldwork, strong communication, relationship-building, local market knowledge, and fluency in the local language.

Own a product pod or charter from customer discovery through launch and continuous improvement. Define roadmaps, priorities, requirements, experiments, and product metrics while collaborating with Design, Engineering, Analytics, Operations, and Business teams. Analyze funnels, cohorts, customer feedback, and experiment results to make data-driven decisions. The role also involves leveraging AI tools, managing technical trade-offs, and delivering measurable customer and business outcomes for travel products.

Own revenue, GMV, margin, and P&L performance for Paytm Travel. Develop pricing and promotional strategies, improve bookings and profitability, analyze conversion, retention, and customer lifetime value, identify growth opportunities and revenue leakage, and lead A/B tests. Partner with Product, Marketing, Analytics, and Supply teams while building dashboards and presenting insights to leadership.

Execute and manage multichannel campaigns in CleverTap, including audience segmentation, Journeys, scheduling, testing, and quality control. Validate campaign data, banner assets, deeplinks, IDs, mappings, and delivery metrics across trackers and spreadsheets. Coordinate with Category, Growth, and Traffic teams, resolve discrepancies, track Jira tickets, meet approval deadlines, and monitor campaign performance after launch.

Own and scale Paytm’s international payments product roadmap, covering merchant onboarding, card acceptance, clearing, settlement, payouts, reconciliation, and merchant experience. Lead integrations with card schemes, banks, vendors, FX providers, and open banking aggregators. Drive regulatory-compliant product design and cross-functional execution across product, engineering, compliance, and business teams. Develop requirements, manage roadmaps, resolve technical roadblocks, and influence senior stakeholders in complex global fintech environments.

Analyze and optimize growth campaigns across acquisition, retention, engagement, reactivation, and monetization. Conduct funnel and cohort analysis, track campaign KPIs and ROI, support go-to-market planning, evaluate promotional initiatives, and assist with A/B testing. Maintain dashboards and reports, document experiment learnings, and collaborate with product, marketing, and operations teams to improve user adoption and business growth.

Owns end-to-end technology recruitment, including sourcing, screening, hiring-manager collaboration, interview coordination, offer management, candidate engagement, and joining follow-ups. Manages high-volume hiring, multiple open roles, bulk recruitment drives, talent pipelines, recruitment dashboards, and MIS reporting. The role requires strong technology hiring knowledge, stakeholder management, communication, negotiation, analytical skills, and the ability to meet tight hiring timelines.

Lead government advertising sales for Paytm Ads across FMCG, consumer internet, and gaming sectors. Own advertising revenue, manage major client and agency relationships, present solutions to senior stakeholders, develop customized pitches, and oversee campaign performance. Drive cross-functional initiatives, provide product feedback, and build strategic partnerships while managing complex client requirements and business metrics.

Manage end-to-end growth campaign execution across cashback, CLM, push, and banner campaigns. Configure CleverTap campaigns, perform segmentation, targeting, scheduling, and quality control; analyze performance; run experiments; optimize engagement and conversion; and coordinate with Growth, Marketing, Design, Promo, and Technology teams.

Provides executive and administrative support to the CEO and leadership team while managing daily Luxembourg office operations. Responsibilities include meeting and travel coordination, supplier and facilities management, procurement and purchasing administration, invoice and expense coordination, employee onboarding support, records maintenance, event organization, and resolving administrative issues. The role requires strong organization, discretion, communication, prioritization, and ownership in a fast-growing fintech environment.

Own end-to-end business and growth analytics for Paytm’s Digital Gold and Silver portfolio. Analyze acquisition, retention, churn, revenue, GMV, cohorts, funnels, campaigns, attribution, experiments, and customer behavior. Build dashboards, metrics frameworks, forecasting models, and ROI analyses, ensuring data integrity and a single source of truth. Partner with Product, Marketing, Growth, Data Warehouse, and Business teams to translate insights into actionable recommendations and measurable commercial outcomes.