Software Engineer - Engineering Operations

Reposted Yesterday
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Bengaluru, Bengaluru Urban, Karnataka, IND
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Serve as an Application Owner for Engineering Operations, managing technology asset lifecycle, vendor onboarding, and compliance with technology controls. Liaise between engineering, product, legal, risk and suppliers to document architectures, identify compliance gaps, convert gaps into engineering requirements, prioritize remediation, and identify automation opportunities to reduce recurring control issues.
Summary Generated by Built In

JPM Personal Investing is the UK’s largest truly digital wealth manager, offering clarity and transparency to both seasoned and first-time investors as they seek to achieve their financial goals. through the powerful combination of an easy-to-use, adaptable investment service and market-leading human guidance and advice. JPM Personal Investing is a J.P. Morgan company offering investments and digital wealth management services to consumers, complementing Chase’s digital bank in the UK.

As an Application Owner within the Engineering Operations Team, you will be responsible for technology asset management, vendor onboarding and compliance with technology controls.

Do you enjoy building relationships, managing projects, compliance, problem solving & managing vendors? We are seeking a candidate who can flex from being strategic to tactical, and from being creative to pragmatic and analytical. To join our team, you will need to have an interest in technology controls, software and vendor onboarding as well as a desire for learning how technology operates. You will act as the primary liaison between our engineering teams, business and vendors. Your responsibilities will include overseeing documenting and evidencing existing application architecture and data flows, identifying compliance gaps, and ensuring gaps are converted to actionable engineering requirements for prioritization.

Job Responsibilities

  • Source context and information from the Technology Teams and software vendors to execute the software onboarding process.
  • Work with Global Supplier Services to onboard and monitor vendors 
  • Build and manage relationships with internal key stakeholders and contacts to ensure legal, risk, compliance and/or controls requirements are satisfied
  • Partner with our product and engineering teams to ensure technology meets the needs of the business.
  • Act as a subject matter expert. Maintaining knowledge of software functionality, software architecture, onboarding processes, company procedures and technology controls as well as any changes to the standards.
  • Engage with senior stakeholders across the firm to agree priority and resolve issues, risks and areas of contention.
  • Collaborate with Technology Owners and Internal Governance to identify areas of software onboarding risk, share pertinent information and problem solve.
  • Understand the architecture for the wider JPM Personal Investing ecosystem.
  • Identify opportunities to eliminate or automate remediation of recurring issues to improve compliance with technology controls 

Required qualifications, capabilities and skills

  • 5+ years of professional experience
  • Strong interpersonal and influencing skills – ability to manage senior stakeholders whilst dealing with competing priorities. 
  • Clear communications skills, both written and verbal.
  • Highly organized, proactive and detail-oriented.
  • Possess a can-do, problem solving attitude and time management discipline.
  • Ability to understand technical concepts
  • Overall knowledge of the Software Development Life Cycle
  • Familiarity with Cloud Architecture, implementation of digital products, SaaS and DevOps.

Preferred qualifications, capabilities and skills

  • Experience with third party risk oversight/sourcing/vendor management
  • Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence tools, etc.)
  • Formal training or certification on software engineering concepts
  • Experience using JIRA, Confluence, Technology Issue Management and Vendor Management tools
About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Skills Required

  • 5+ years of professional experience
  • Strong interpersonal and influencing skills to manage senior stakeholders and competing priorities
  • Clear written and verbal communication skills
  • Highly organized, proactive and detail-oriented
  • Can-do, problem solving attitude and time management discipline
  • Ability to understand technical concepts
  • Overall knowledge of the Software Development Life Cycle
  • Familiarity with Cloud Architecture, implementation of digital products, SaaS and DevOps
  • Experience with third party risk oversight, sourcing or vendor management
  • Knowledge of software applications and technical processes (e.g., cloud, AI tools)
  • Formal training or certification on software engineering concepts
  • Experience using JIRA, Confluence, Technology Issue Management and Vendor Management tools

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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