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Our mission is to create a modern work experience that empowers organizations to be remarkable.
The Role
Build and operate production AI agents, agentic workflows, AI SDLC platforms, observability, evaluation systems, infrastructure, CI/CD pipelines, and internal developer tooling. The role focuses on improving the reliability, quality, security, and cost efficiency of AI-powered engineering solutions while partnering with product and engineering teams to solve operational challenges.
Summary Generated by Built In
About Us
HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over ~5500 midsize and multinational companies and over 1.5 Milion users.
Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively.
About The Role
We are looking for a Senior AI Ops Engineer to join our AIOps team and help build the AI-powered platforms, agents, and workflows that enable engineering teams across HiBob.
This is a hands-on role for someone who can take AI solutions from idea to production, build the infrastructure around them, and create the observability needed to understand and improve how they behave in the real world.
Job requirements
Requirements are often considered a measure of how equipped you are to do the job, but sometimes they aren’t the only factor. If you don’t have all the skills, we’d still like to hear from you. This could be the perfect fit for you and us.
Job responsibilities
Build and operate production-grade AI agents, AI-enabled tools, and workflows that empower developers and operational teams.
Design agentic systems using frameworks such as LangGraph, LangChain, and Supervisor, including RAG, MCP integrations, tool calling, and guardrails.
Build and evolve an AI SDLC harness that helps teams plan, implement, validate, govern, and safely deliver AI-assisted software changes.
Lead AI observability with Langfuse and OpenTelemetry, including tracing, evaluations, quality measurement, and cost analysis.
Build automated evaluation frameworks, including LLM-as-a-judge, to improve the reliability and quality of AI systems.
Design and maintain the infrastructure, CI/CD pipelines, GitOps workflows, and security controls that support AI services.
Develop internal developer tooling and automation that removes friction across the engineering organization.
Partner with engineering and product teams to turn real operational challenges into scalable AI-powered solutions
Benefits
Join our village
HiBob is a village filled with amazing people and we’re especially proud of that. It’s a place where Bobbers can be themselves. We’re about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you’ll receive competitive Total Reward offer including:
Financial & Equity Incentives 💰
Equity Plan: Participation in the Company Share Options Plan
Social Contributions and Keren Hishtalmut
Employee Referral Program: $2,500 for each successful hire
Wolt Benefit (meal card): ₪1,000 per month
Health, Wellness 🏥
Private Health Insurance: Comprehensive premium medical coverage
Sick Leave: Full payment from the first day of illness
Wellness Benefits: Annual Headspace subscription and dedicated wellness programs
Preventive Screening: Health screenings for employees aged 40+
Work-Life Balance & Leave ⚖️
Paid Time Off: Competitive paid time off policy
HiBaby: 3 weeks of additional fully paid bounding time for new parents
Bob Balance Days: 4 additional company-wide "long weekend" days (one per quarter)
Social Impact: 2 paid days per year for volunteering and social contribution
Work from Anywhere: Temporary remote work option for up to 2 months (available after 6 months of tenure).
Birthday Day Off: Enjoy a day off during your birthday month
Hybrid Work & Office Environment 🏠
Hybrid Model: A flexible balance between office and home-based work
Home Office Allowance: One-time stipend to ensure an ergonomic and productive home setup
Transportation: Monthly travel allowance or parking arrangements
Pet-Friendly: Dog-friendly office environment to support a stress-free workplace
Culture & Growth 🎉
Social Events: Regular team-building and company-wide events, both local and global
Professional Growth: A culture built on precision, performance, and ambitious career scaling
If this sounds like something you’ve been looking for, we’d love to have you. Come on, join our village 🚀
HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over ~5500 midsize and multinational companies and over 1.5 Milion users.
Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively.
About The Role
We are looking for a Senior AI Ops Engineer to join our AIOps team and help build the AI-powered platforms, agents, and workflows that enable engineering teams across HiBob.
This is a hands-on role for someone who can take AI solutions from idea to production, build the infrastructure around them, and create the observability needed to understand and improve how they behave in the real world.
Job requirements
Requirements are often considered a measure of how equipped you are to do the job, but sometimes they aren’t the only factor. If you don’t have all the skills, we’d still like to hear from you. This could be the perfect fit for you and us.
- 5+ years of experience in DevOps, Platform Engineering, SRE, or similar infrastructure-focused roles
- Strong coding experience in Python, Go is an advantage
- Hands-on experience building or operating production LLM applications and agentic workflows
- Experience with LangGraph, LangChain, Supervisor, or similar frameworks
- Experience building AI SDLC platforms or harnesses that support the full lifecycle of AI-assisted software delivery
- Experience with AI observability and evaluation, preferably Langfuse, OpenTelemetry, and LLM-as-a-judge approaches
- Experience with AWS, Kubernetes, Helm, and GitOps CI/CD tools such as GitHub Actions and ArgoCD
- Experience building internal developer platforms, DevEx tooling, or engineering automation
- Strong ownership, problem-solving skills, and ability to lead cross-team initiatives
- Experience with RAG, knowledge bases, MCP, tool calling, and AI guardrails
- Experience with Terraform/OpenTofu, Crossplane, and the wider Argo ecosystem
- Experience with Datadog, Prometheus, service mesh technologies, or large-scale distributed systems
Job responsibilities
Build and operate production-grade AI agents, AI-enabled tools, and workflows that empower developers and operational teams.
Design agentic systems using frameworks such as LangGraph, LangChain, and Supervisor, including RAG, MCP integrations, tool calling, and guardrails.
Build and evolve an AI SDLC harness that helps teams plan, implement, validate, govern, and safely deliver AI-assisted software changes.
Lead AI observability with Langfuse and OpenTelemetry, including tracing, evaluations, quality measurement, and cost analysis.
Build automated evaluation frameworks, including LLM-as-a-judge, to improve the reliability and quality of AI systems.
Design and maintain the infrastructure, CI/CD pipelines, GitOps workflows, and security controls that support AI services.
Develop internal developer tooling and automation that removes friction across the engineering organization.
Partner with engineering and product teams to turn real operational challenges into scalable AI-powered solutions
Benefits
Join our village
HiBob is a village filled with amazing people and we’re especially proud of that. It’s a place where Bobbers can be themselves. We’re about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you’ll receive competitive Total Reward offer including:
Financial & Equity Incentives 💰
Equity Plan: Participation in the Company Share Options Plan
Social Contributions and Keren Hishtalmut
Employee Referral Program: $2,500 for each successful hire
Wolt Benefit (meal card): ₪1,000 per month
Health, Wellness 🏥
Private Health Insurance: Comprehensive premium medical coverage
Sick Leave: Full payment from the first day of illness
Wellness Benefits: Annual Headspace subscription and dedicated wellness programs
Preventive Screening: Health screenings for employees aged 40+
Work-Life Balance & Leave ⚖️
Paid Time Off: Competitive paid time off policy
HiBaby: 3 weeks of additional fully paid bounding time for new parents
Bob Balance Days: 4 additional company-wide "long weekend" days (one per quarter)
Social Impact: 2 paid days per year for volunteering and social contribution
Work from Anywhere: Temporary remote work option for up to 2 months (available after 6 months of tenure).
Birthday Day Off: Enjoy a day off during your birthday month
Hybrid Work & Office Environment 🏠
Hybrid Model: A flexible balance between office and home-based work
Home Office Allowance: One-time stipend to ensure an ergonomic and productive home setup
Transportation: Monthly travel allowance or parking arrangements
Pet-Friendly: Dog-friendly office environment to support a stress-free workplace
Culture & Growth 🎉
Social Events: Regular team-building and company-wide events, both local and global
Professional Growth: A culture built on precision, performance, and ambitious career scaling
If this sounds like something you’ve been looking for, we’d love to have you. Come on, join our village 🚀
Skills Required
- 5+ years of experience in DevOps, Platform Engineering, SRE, or similar infrastructure-focused roles
- Strong coding experience in Python
- Experience building or operating production LLM applications and agentic workflows
- Experience with LangGraph, LangChain, Supervisor, or similar frameworks
- Experience building AI SDLC platforms or harnesses supporting the full lifecycle of AI-assisted software delivery
- Experience with AI observability and evaluation
- Experience with AWS, Kubernetes, Helm, and GitOps CI/CD tools such as GitHub Actions and ArgoCD
- Experience building internal developer platforms, DevEx tooling, or engineering automation
- Strong ownership, problem-solving skills, and ability to lead cross-team initiatives
- Experience with Go
- Experience with Langfuse, OpenTelemetry, and LLM-as-a-judge approaches
- Experience with RAG, knowledge bases, MCP, tool calling, and AI guardrails
- Experience with Terraform/OpenTofu, Crossplane, and the wider Argo ecosystem
- Experience with Datadog, Prometheus, service mesh technologies, or large-scale distributed systems
HiBob Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as strong, with employee‑only medical, dental, and vision often 100% subsidized in the U.S., day‑one eligibility, and $0‑cost plan options. Employer‑verified listings also cite mental‑health support and a wide selection of plans.
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Retirement Support — Retirement support includes a 401(k) with a company match available from day one and immediate vesting. This provides a clear savings foundation alongside core benefits.
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Leave & Time Off Breadth — Time‑off offerings commonly include ~18–20 days of PTO, a birthday day, 12 U.S. holidays, volunteer days, and quarterly “Bob Balance Days.” These extras signal an emphasis on periodic recharge in addition to standard leave.
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The Company
What We Do
HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 4000 midsize and multinational companies. Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as Huel, What3words, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people.
Why Work With Us
Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that’s bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we’re waiting with open arms. Come join us.
Gallery
HiBob Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We love collaborating and connecting with our team members in person and we hope you do too. Our team spends 2-3 days per week in our NYC office.
Typical time on-site:
2 days a week
