Jobs at HiBob

Manage a portfolio of B2B SaaS customers across the EU, driving adoption, value realization, renewals, expansion, retention, and customer satisfaction. Build account plans, conduct status calls and quarterly business reviews, develop success strategies, mitigate churn risks, provide product enablement, and act as the customer advocate internally. Partner with stakeholders and cross-functional teams while advising clients on HR objectives, compliance trends, and emerging technologies.

Own the full B2B SaaS sales cycle across mid-sized Israeli organizations, from prospecting and pipeline generation through discovery, negotiation, and close. Build relationships with HR, Finance, IT, and business stakeholders; develop account strategies; present value propositions; coordinate internal sales resources; maintain accurate Salesforce forecasting; attend networking events; and share market insights.

Execute global monthly revenue close activities under US GAAP and ASC 606, including revenue recognition, SSP studies, commission capitalization, billing alignment, and audit documentation. Serve as the finance contact for revenue-related questions and support process improvements. The role requires CPA certification, revenue accounting experience, strong analytical skills, advanced Excel proficiency, and experience with NetSuite and revenue automation tools.

Provide consultative guidance on UK Payroll configuration, system design, integrations, implementation readiness, and best practices. Troubleshoot complex payroll issues, translate legislation into system recommendations, and support customer adoption. Partner with Product and R&D on feature validation, beta testing, roadmap input, and functionality improvements. Develop scalable onboarding frameworks, lead knowledge sharing, and act as the payroll subject matter expert across Customer Success.

The Associate Account Executive generates and closes new SMB business across the Nordics. Responsibilities include prospecting, building pipeline, managing the full sales cycle, delivering product demonstrations, engaging decision-makers, maintaining Salesforce data and metrics, and developing relationships with influencers, consultants, and partners. The role also involves attending trade shows, events, and conferences while working cross-functionally to drive revenue growth.

Recruit and onboard HR consultancies, benefits brokers, system integrators, and agencies across the Americas. Responsibilities include prospecting, managing the partner pipeline, building relationships, communicating program value, supporting campaigns and events, collaborating with channel and technology partner teams, coordinating onboarding, and tracking recruitment results.

Build and grow HiBob’s North America partner ecosystem through acquisition, engagement, enablement, and co-marketing programs. Develop full-funnel campaigns with consultants, brokers, accountants, and other partners to generate leads and pipeline. Manage strategy, budgets, timelines, stakeholder coordination, execution, performance measurement, and optimization while aligning Partner Managers, Sales, and Marketing teams.

Build and grow technology partnerships that generate referrals, co-sell opportunities, pipeline, and revenue. Recruit and onboard partners, develop joint go-to-market plans, enable sales teams, support deal strategy, and coordinate cross-functional stakeholders. Assess integration and API opportunities, communicate technical value, and track partner performance across referrals, pipeline, revenue, and engagement. The role focuses on B2B SaaS technology alliances rather than integration support.

Provide advanced technical support to SaaS customers, resolving complex product, integration, API, and service issues. Manage escalations, investigate root causes, coordinate with Engineering, support Premium customers, mentor teammates, create Help Center content, and improve team processes. The role requires strong communication, customer empathy, troubleshooting expertise, and the ability to manage multiple priorities across time zones while meeting support KPIs.

Owns the full commercial sales cycle for existing SaaS customers, driving upsell and cross-sell revenue. Responsibilities include researching accounts, identifying expansion opportunities, conducting discovery, positioning solutions, negotiating contracts, forecasting pipeline, and building consultative customer relationships. The role partners with Customer Success, Renewals, and Sales Engineering teams while using structured sales methodologies and CRM tools to manage opportunities.

Leads global talent management and capability initiatives, including performance management, talent reviews, succession planning, development planning, talent analytics, and change leadership. The role creates manager-friendly processes, strengthens talent and capability insights, establishes governance, partners with senior stakeholders, and develops the Talent function to support scalable organizational growth.

Lead, coach, and develop an outbound BDR team responsible for pipeline generation. Set performance goals, provide live call coaching, optimize outbound strategies and sales cadences, manage CRM and prospecting tools, monitor conversion and pipeline metrics, forecast performance, and collaborate with Marketing, Sales, Revenue Operations, and Enablement. The role also supports hiring, team engagement, talent development, and inbound lead conversion.

Leads a mid-market SaaS sales team, owns revenue quotas and pipeline growth, and manages Account Executive performance. Responsibilities include recruiting and coaching sales talent, forecasting through Salesforce, developing regional sales strategies, improving conversion rates with cross-functional teams, engaging customers and decision-makers, negotiating and closing deals, and ensuring employee onboarding and ramp-up. The role requires extensive B2B SaaS sales leadership, HR technology expertise, and experience with mid-market or enterprise clients.

Provide frontline B2B SaaS product support through chat, email, and other channels. Troubleshoot product, configuration, and integration issues; investigate root causes; explain solutions to customers; document and escalate complex issues; collaborate with Product, Engineering, and Customer Success; maintain knowledge resources; and identify recurring issues to improve product usability and stability.

Own the full enterprise SaaS sales cycle, from outbound prospecting and discovery through negotiation and close. Build relationships with organizations of 1,000+ employees, manage multiple stakeholders, deliver value-based demonstrations with Sales Engineering, and maintain pipeline and metrics in Salesforce. The role also involves networking with partners and influencers, attending industry events, and collaborating cross-functionally to achieve ambitious revenue targets.

Manage a portfolio of B2B SaaS customers, driving adoption, value realization, renewals, expansion, and retention. Build account relationship frameworks, lead business reviews and success planning, identify churn risks, and develop mitigation strategies. Serve as a trusted advisor and customer advocate while collaborating with Product, Development, Marketing, and Sales. Provide product enablement, monitor customer health and KPIs, and guide clients on HR trends and workforce technology.

Manage and develop a team of customer success managers serving mid-market and enterprise SaaS customers. Build account success plans, lead business reviews, strengthen stakeholder relationships, protect renewals, drive expansion and advocacy, and reduce churn through customer health analysis. Collaborate with Product, Development, Marketing, and Sales while meeting retention and growth KPIs. Act as a trusted advisor to customers and champion their needs internally.

Build HiBob’s presence in Israel’s non-tech enterprise market by identifying target accounts, generating pipeline, managing full sales cycles, navigating complex stakeholders, developing value-based business cases, negotiating contracts, and closing strategic customers. The role requires self-prospecting, executive relationship-building, account planning, Salesforce pipeline management, forecasting, cross-functional collaboration, and market development.

Own and grow HiBob’s EMEA venture capital partner channel by recruiting and onboarding VC firms, activating portfolio companies, developing partnership plans, and generating qualified pipeline and revenue. The role manages senior stakeholder relationships, tracks channel KPIs, builds repeatable partnership processes, collaborates with Sales, Marketing, and Customer Success, and represents HiBob at investment events. Requires commercial partnership experience, VC or investor ecosystem knowledge, and a builder mindset.

Lead customer expansion and retention across Israel and Eastern Europe by managing Account and Renewal Managers, owning NRR and ARR growth, improving forecasting and pipeline health, and applying MEDDPICC, Clari, Salesforce, and AI-driven sales strategies. The role focuses on coaching teams, increasing deal volume and velocity, reducing churn, and partnering with Customer Success, Product, and Marketing to deliver customer outcomes and sustainable commercial growth.