At Navan, “It’s all about the user. All of them.” We’re passionate about providing a seamless one-stop experience for business travelers, no matter how they travel, where they stay, or where they’re going.
We are looking for a Senior Conversational Designer for our NavanGo AI product team in Israel. The mission of this team is to create the trusted go-to, AI-first personalized travel partner—so invaluable to frequent business travelers that they can’t imagine traveling without it. In this role, your mission is to craft natural, engaging, and human-centric conversational experiences that align with our team’s vision and enhance the overall travel journey.
What you’ll do:
- Design and refine conversational flows that serve users before, during, and after their travels
- Develop and maintain a consistent tone, style, and personality across all conversational interfaces
- Collaborate closely with Product Managers, Engineers, UX Designers, and Go-To-Market teams to integrate conversational solutions into the overall product strategy
- Conduct user research and usability testing to optimize and iterate dialogue flows based on feedback and data insights
- Leverage both qualitative and quantitative data to continually enhance the conversational experience in a dynamic environment
- Stay informed on emerging trends and best practices in conversational AI and design, pushing the boundaries of digital interaction
- Advocate for a user-first approach in all conversational design initiatives
What We’re Looking For:
- 5+ years of experience in conversational design, UX writing, or a closely related field
- A portfolio demonstrating successful design of conversational interfaces and dialogue flows
- Deep understanding of user-centered design principles and the ability to craft compelling, engaging dialogues
- Proficiency with conversation design tools and methodologies, coupled with a keen attention to detail
- Strong analytical skills with the capability to transform data insights into creative design solutions
- Excellent verbal and written communication skills for effective collaboration with cross-functional teams
- An enthusiastic, innovative mindset and a passion for redefining digital conversations
Join us at Navan and help shape the future of travel by creating conversational experiences that truly resonate with our users.
What the Team is Saying
Navan Compensation & Benefits Highlights
How does Navan ensure its pay and bonus plans are competitive?
Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family.
We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support, mental health resources, and exclusive travel-related perks. Wherever you’re based, our benefits evolve with you.
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What We Do
Navan (Nasdaq: NAVN) is the leading all-in-one business travel, payments, and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.
Why Work With Us
At Navan, we’re never satisfied with the status quo, and we know breakthrough ideas come from diverse perspectives. We are committed to cultivating a workplace that reflects the diversity of the customers we serve while fostering leadership and innovation.
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Navan Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In-person connections is the foundation of Navan, the connections forged through face-to-face interactions improve company culture and what we can achieve together. We operate on a hybrid working model, which we define as four days a week in-office.
