Senior Administrative Assistant

Posted Yesterday
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New York, NY, USA
Hybrid
61K-86K Annually
Senior level
Artificial Intelligence • Cloud • Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Powered by purpose. Driven by people. Built to evolve.
The Role
Provides comprehensive administrative support to multiple VPs, including calendar and email management, travel coordination, expense reconciliation, meeting scheduling, telephone coverage, recordkeeping, file management, and confidential information handling. The role also supports departmental engagement initiatives, routes inquiries, resolves routine issues, and manages competing priorities with urgency and accuracy.
Summary Generated by Built In
Job Requisition ID: 94647
Location Designation: Hybrid - 3 days per week
Role Overview:
At New York Life, the Field Experience (FX) Value Stream is an organization which was established to empower advisors with the tools, training, and support they need to thrive. By aligning training, compensation, onboarding, productivity, and field strategy, the Field Experience value stream provides the capabilities needed to attract, retain, and empower the best agents and advisors in the industry.
The Senior Administrative Assistant will provide comprehensive administrative support to several VPs in FX, as well as assist with departmental engagement initiatives and other administrative duties as needed. This role requires excellent organizational and communications skills, strong attention to detail, discretion in handling confidential information, well developed customer service acumen and the ability to multitask and meet demanding deadlines.
What You'll Do:
  • Telephone coverage to include assisting caller or taking messages for routing to the appropriate individual
  • Manages the VP's emails and files for recordkeeping
  • Manages the VP's calendar
  • Coordinate VP's travel
  • Reconciles and submit VP's travel expenses as well as process other expenses as needed
  • Coordinate and schedule meetings, reserve rooms, forward meeting notices, arrange conference calls or video conferences, order meals, arrange dinners, and prepare meeting materials

What You'll Bring:
  • Minimum 5-7 years of administrative support experience
  • Degree preferred or work experience
  • Previous experience in Financial Services is required
  • Proficient with Microsoft Office Package - Teams, Outlook, Word, Excel, PowerPoint and Access a plus
  • Excellent recordkeeping
  • Excellent file management - creation, maintenance, and disposition
  • Coordinates all travel and expenses
  • Timely and accurate expense management
  • Directs inquiries and follow ups with the appropriate parties to assure timely and thorough resolution
  • Familiar with the infrastructure of the Foundational Business and can route inquiries to the right place quickly within and outside of the division
  • Understands Company policies and procedures and can resolve routine inquiries for staff quickly and correctly
  • Demonstrates a strong sense of urgency
  • Possesses a clear understanding of priorities
  • Good oral and written communication skills
  • Must be discreet in handling confidential information
  • Must be a team player

#LI - EM1
#LI - HYBRID
Job Level: LEVELAA3
Pay Transparency
Salary Range: $60,500-$86,000
Overtime eligible: Nonexempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Job Requisition ID: 94647
#BI-Hybrid

Skills Required

  • Minimum 5–7 years of administrative support experience
  • Previous experience in financial services
  • Proficiency with Microsoft Office, including Teams, Outlook, Word, Excel, and PowerPoint; Access is a plus
  • Degree or equivalent work experience
  • Excellent recordkeeping and file management skills
  • Experience coordinating travel and managing expenses accurately and promptly
  • Strong oral and written communication skills
  • Ability to handle confidential information discreetly
  • Ability to prioritize, multitask, meet demanding deadlines, and demonstrate urgency
  • Team-oriented approach

What the Team is Saying

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New York Life Insurance Company Compensation & Benefits Highlights

  • Retirement Support The 401(k) with company match alongside a defined‑benefit pension for many employees—often with immediate vesting on 401(k) contributions—provides uncommon long‑term security. Company materials emphasize this dual‑track retirement offering for corporate roles.
  • Parental & Family Support Paid New Parent leave was doubled to eight weeks for all parents and is complemented by adoption assistance, fertility benefits, and subsidized backup childcare. Eldercare resources and return‑to‑work programs further bolster support across life stages.
  • Healthcare Strength Medical, dental, and vision coverage options are paired with mental‑health/EAP resources and, in some plans, a company‑funded HRA. Wellness amenities such as a home‑office Wellness Center and gym discounts round out the health offering.

New York Life Insurance Company Insights

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The Company
HQ: New York, NY
12,000 Employees
Year Founded: 1845

What We Do

At New York Life, our 180-year legacy of integrity, mutuality, and financial strength fuels a future defined by bold transformation. As the largest mutual life insurance company in the U.S., we operate on behalf of our policy owners—not shareholders. That structure allows us to take a long-term view, investing in people, purpose, and innovation that endures. Guided by a clear enterprise vision to become a technology-, data-, and AI-powered company, we’re modernizing our platforms, rearchitecting experiences, and embedding intelligence across our products and services. Our mission has always been about helping people through life’s most meaningful moments. Today, technology is amplifying that mission—enabling us to serve clients, advisors, and communities in more personalized, proactive ways. With a diversified business portfolio spanning insurance, investments, retirement, group benefits, and direct-to-consumer offerings, New York Life delivers the stability of a Fortune 100 company with the agility of one that’s continuously evolving. We’re powered by a values-led culture, inclusive teams, and a shared belief that when our people thrive, so does our company. Here, tradition fuels momentum—and your ideas, energy, and growth power what’s next.

Why Work With Us

New York Life is transforming from the inside out—blending 180 years of trust with the velocity of innovation. What makes us different is our culture: grounded in integrity, humanity, and shared success—values that show up in how we work, lead, and grow. If you want a place where innovation has purpose—build what's next with us.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
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