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Job Category
Customer SuccessJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Mulesoft Focus. Enterprise Scale. Make an Impact
The Experience
Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team's expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.
We are currently seeking a Senior Account Partner (Services Seller) to join our growing Professional Services sales team within Customer Success Group (CSG). Our Account Partners act as trusted advisors to our customers by providing execution excellence, demonstrating intimate knowledge of their business, and defining a roadmap towards success. Their primary goal is to help customers generate significant business value from their Salesforce investment.
As a critical member of the Go To Market (GTM) and Professional Services team, you are responsible for building relationships with our license sales and extended functional teams (such as product, success managers, creative teams, legal, delivery and more) to understand, evaluate and strategically counsel our internal teams and customers on programs to complete their vision and goals. You will be responsible as the deal originator, strategist and execution quarterback supported by our delivery organization.
What You'll Actually Be Doing
Drive thoughtful, strategic and enterprise level strategy for our most ambitious customers
Facilitate qualification, deal cycle participation, account reviews and value assessments
Accountable for bookings, revenue, margin, CSAT, and value delivered
Enable smooth transition and partnership into our delivery team with effective margins, staffing plans, approach and Salesforce methodology
Act as a trusted advisor to our customers to accelerate value and improve customer outcomes
Pilot awareness within a micro-vertical to develop repeatable motions
Serve as a key SME, leader, and services consultant to our sales teams
Serve as the liaison between internal and external teams
You're Our Person If...
Experience owning or leading a book-of-business
Experience in developing new logo's as well as hunting within existing accounts.
Experience working within a consulting landscape
Experience selling professional services related to digital transformation, including integration and API-led connectivity solutions
Demonstrated hands-on experience with MuleSoft or a comparable enterprise integration platform (e.g. Dell Boomi, Informatica, Workato) — this is a requirement for the role
Experience driving a strategic motion, including value propositions, execution planning, teaming and outcomes based engagements
Capable of building assets from scratch including marketing, sales and strategy solutions
Experience with global procurement leads to settle pricing and deal strategy
Skilled in manoeuvring and working with the C-Suite during a strategy cycle
Background in delivering critical initiatives and/or programs for a firm-based model or product company
Degree or equivalent confirmed experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Interested in Services Sales at Salesforce More Broadly?
We hire for a range of Professional Services sales roles across the Salesforce platform throughout the year. If this isn't quite the right fit but services sales at Salesforce excites you, apply anyway — we'd love to keep you in mind for future opportunities.
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Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Skills Required
- Experience owning or leading a book-of-business
- Experience in developing new logos as well as hunting within existing accounts
- Experience working within a consulting landscape
- Experience selling professional services related to digital transformation
- Experience driving a strategic motion, including value propositions, execution planning, teaming and outcomes based engagements
- Capable of building assets from scratch including marketing, sales and strategy solutions
- Experience with global procurement leads to settle pricing and deal strategy
- Skilled in maneuvering and working with the C-Suite during a strategy cycle
- Background in delivering critical initiatives and/or programs for a firm-based model or product company
- Degree or equivalent confirmed experience required
Salesforce Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Salesforce and has not been reviewed or approved by Salesforce.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with medical, dental, and vision options, mental‑health programs, and low‑deductible or heavily subsidized tiers. Feedback suggests offerings like Lyra counseling, care navigation, and wellness reimbursements make access broad and user‑friendly.
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Parental & Family Support — Parental and family benefits are portrayed as robust, including paid leave for primary and secondary caregivers and extensive family‑building support such as fertility, adoption, and doula benefits. Backup childcare and caregiver resources provide practical help across different life stages.
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Leave & Time Off Breadth — Time‑off programs are highlighted as generous, with flexible PTO and hybrid options alongside seven days of paid Volunteer Time Off each year. Feedback suggests this combination supports work‑life balance and community engagement.
Salesforce Insights
What We Do
Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way. Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business. Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.
Why Work With Us
There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.
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