At Coface we make trade happen everyday
Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.
With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.
Joining Coface means being part of a close-knit international organization, where your ideas matter. We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.
Shape the future of trade with us. Join our Happeners!
Job DescriptionMISSION:
Be a key contact for Credit Insurance and Services solutions between clients, brokers and Coface internal functions, responsible for renewing portfolio of accounts.
MAIN RESPONSIBILITIES:
- Manage strategic relationships with clients and brokers, ensuring compliance and providing product/service information
- Resolve client issues and complaints, coordinating with internal departments for timely solutions
- Handle contract renewals, pricing negotiations, and derogation requests as needed
- Execute and improve commercial team processes, providing input to management for development
- Prepare analytical reports and presentations for clients and internal stakeholders
- Attract potential customers by answering inquiries and suggesting additional products/services
- Actively promote new products and solutions of Coface within the existing clients in order to maximize up-selling effect.
- Manage the customer relationship throughout the client life cycle.
- University degree in Business Studies or related field with minimum 5+ years' experience in business development/account management, preferably in financial/insurance industry
- Excellent communication and interpersonal skills, with proficiency in written and spoken English and Bahasa Indonesia
- Broad understanding of key markets, their conditions, and competitor specifics
- Strong analytical and presentation skills, able to convey complex commercial situations to management
- Proficient in Microsoft Office applications and comfortable with digital tool
- Flexible working model after the first month of working from the office will be hybrid
- Great place to work: central and modern office
- Opportunities to learn: budget every year for training, languages platform, e-learning platform, dedicated development program…
- Career opportunities: Opportunity to build your career (both locally and internationally) in a large global company, one of the world leaders in its field
- Health care
Skills Required
- University degree in Business Studies or related field
- Minimum 5+ years experience in business development/account management
- Excellent communication skills in English and Bahasa Indonesia
- Strong analytical and presentation skills
- Proficient in Microsoft Office applications
What We Do
With over 75 years of experience and the most extensive international network, Coface is a leader in trade credit insurance & risk management, and a recognized provider of Factoring, Debt Collection, Single Risk insurance, Bonding, and Information Services. Coface’s experts work to the beat of the global economy, helping ~50,000 clients in 100 countries build successful, growing, and dynamic businesses. With Coface’s insight and advice, these companies can make informed decisions. The Group' solutions strengthen their ability to sell by providing them with reliable information on their commercial partners and protecting them against non-payment risks, both domestically and for export. In 2023, Coface employed ~4,970 people and registered a turnover of €1.868 billion.
