Senior Account Manager - Manufacturing Vertical (Printer & Supplies)

Posted 13 Days Ago
Be an Early Applicant
Tokyo, JPN
In-Office
Senior level
Information Technology • Logistics • Software
The Role
Owns manufacturing-sector customer accounts in Japan, develops and executes sales strategies, builds relationships with decision-makers, presents complex printer and supplies solutions, leads negotiations, coordinates technical resources, resolves customer problems, and drives profitable revenue growth. The role requires advanced domain knowledge, customer partnership development, solution positioning, and responsibility for revenue attainment and margins.
Summary Generated by Built In

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.


You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

This role will act as a Manufacturing Sales Specialist and take ownership of assigned end-user account(s) within the Japan market, develops and executes sales strategy for assigned account(s) within the Japan market with manager’s input; develops strong relationships with key customer contacts and leverages to Zebra’s advantage; creates and delivers high impact sales presentations and
capable of product training; often used for those with strong technical background but limited sales experience or strong sales with limited product / market understanding.
Develops and executes sales strategies with minimal input from manager for a higher level of financial responsibility; proactively sells solutions encompassing a wide range of products or services; as required leverages relationships with
other business units and / or external partners to deliver solution; Develops strong relationships with key decision makers and influencers; Initiates and leads customer presentations and value proposition creation.

Technical Skills

- Uses advanced domain / solutions knowledge to competitive advantage


Knowledge of Zebra

- Provides input into development of business products/services; understands and follows multi-business protocols


Sales Skills

– Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships


Business Acumen

- Develops business solutions and directly addresses financial issues resulting in profitable revenue growth for Zebra

- Able to coordinate and present complete, complex solutions that

meet customer needs and beat competition


Market / Customer Knowledge

– Acts as a resource to customers based on intimate knowledge of

relevant industries and needs


Solution Complexity / Strategic Thinking

– Solves complex problems which may require unique solutions (e.g.,

unique applications of existing technologies) that are used across the business in similar situations

– Leads problem resolution, identifies appropriate resources, develops

contingency plans

– Typically medium to high complexity; has several complex projects, all

which require unique coordination of technical resources; multi-country issues may be involved

- Demonstrates wide latitude for decisive action which could impact business initiatives / programs; exercises independent judgment within broadly defined practices/policies in selecting approach and technique

– Takes direction from Manager and Business Unit Directors


Customer Interface

– Often leads semi-formal teams or significant portions of a large permanent team

– Work with multiple decision makers and influencers for large deals with complexity

– Leads negotiations on complex deals which may be primarily technical, financial or both

– Knowledge in industry strategies and customer positioning; customer financials and business drivers

– Responsible for revenue attainment, margins where appropriate,

and personal expenses


Requirements:

- Bachelors or equivalent experience; advanced degree preferred.

- 5-8 years of relevant sales experience in printer or supplies related products.

- Uses advanced domain / solutions knowledge to competitive

advantage

– Develops and adapts advanced sales strategies to unique

customer needs; creates customer partnerships

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.

Skills Required

  • Bachelor's degree or equivalent experience
  • Advanced degree
  • 5-8 years of relevant sales experience in printer or supplies-related products
  • Advanced domain or solutions knowledge
  • Ability to develop and adapt advanced sales strategies to unique customer needs
  • Ability to create customer partnerships

Zebra Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zebra Technologies and has not been reviewed or approved by Zebra Technologies.

  • Strong & Reliable Incentives — Incentive programs include an annual cash bonus plan for regular employees and robust commission structures in sales, forming a meaningful part of total compensation. These incentives are consistently available and valued in corporate, administrative, and sales roles.
  • Healthcare Strength — Core medical, dental, and vision coverage is comprehensive, complemented by company-paid life and disability insurance, telemedicine access, and an EAP. Coverage quality is generally regarded as strong across official materials and documented program summaries.
  • Leave & Time Off Breadth — Time-off offerings include robust PTO, paid holidays, a company-wide zDay, volunteer time off, and meeting-light or flexible Friday programs. Paid parental leave and community service days further expand leave options, with availability outlined on company benefits pages.

Zebra Technologies Insights

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The Company
HQ: Lincolnshire, IL
8,760 Employees
Year Founded: 1969

What We Do

Zebra empowers those on the front line in retail, health care, transportation and logistics, manufacturing and other industries to achieve a performance edge -- an edge that translates to delighted customers, good patient outcomes and superior business results. As the pioneer at the edge of the enterprise, our products, software, services, analytics and solutions are used to intelligently connect your people, assets and data. With decades of industry experience, we design with front-line users and workplaces in mind, providing the best-action guidance needed to optimize in-motion operations and make business-critical decisions. With over 10,000 partners across 100 countries, we are committed to delivering industry-tailored solutions that help our customers capture their edge.

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