Senior Director, Human Resources - Japan, Korea & Micronesia

Posted 7 Hours Ago
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Tokyo, JPN
In-Office
Senior level
Events • Food • Travel • Hospitality • Hotels & Resorts
Come for the job, stay for your career.
The Role
Leads HR strategy and service delivery across Japan, Korea, and Micronesia. Partners with regional executives and hotel leaders on workforce planning, talent acquisition, succession, learning, performance, compensation, benefits, employee relations, and labor compliance. Oversees regional HR teams, translates global initiatives into locally appropriate programs, manages HR operating frameworks, and supports organizational growth while maintaining Hilton’s culture and employee value proposition.
Summary Generated by Built In

The Senior Director, Human Resources - Japan, Korea & Micronesia (JKM) leads the delivery of Human Resources services and programs across Japan, Korea & Micronesia. The role partners with the Area Vice President and Head of Operations for JKM and the regional senior leadership team to build an engaged, capable workforce and support business performance.

You will guide talent, recruitment, succession, learning and development, performance, compensation and benefits, and Team Member relations. It also helps ensure that global HR initiatives reflect Hilton’s values, vision, Team Member value proposition and culture while meeting local requirements.

Responsibilities

HOW YOU WILL MAKE AN IMPACT

Your role is important, and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

  • Lead the direction and delivery of HR programs and services for JKM, providing practical advice to senior leaders and consistent support to corporate Team Members and hotels; ensure HR is an integral and trusted business partner.

  • Advise leaders on employee and industrial relations, employment law compliance and other HR matters, managing legal and reputational risk across the region.

  • Lead and develop the HR team, including hotel HR colleagues, through coaching and development; ensure teams have the functional and commercial skills to support operations.

  • Ensure Hilton’s brand message and value proposition are clear to Team Members, and hotel HR practices reflect local labor markets and cover communication, performance, development, benefits, compensation, safety, welfare and wellness.

     

How you will collaborate with others:

  • Partner with the Area Vice President and Head of Operations for JKM and the regional senior leadership team on people priorities, organizational plans and business needs.

  • Work with General Managers, hotel leaders and HR teams to apply effective HR practices across each market, including Team Member relations, communication, performance, learning, compensation, benefits, wellbeing and safety.

  • Coordinate with corporate and Hotel HR and functional teams to implement approved policies and programs covering compensation, benefits, mobility, HR systems, recruitment and talent development.

 

What you will take ownership of:

  • Lead the JKM talent and resourcing agenda, including recruitment, succession planning, talent management, learning and development, and performance management, securing management and Team Member buy-in.

  • Maintain an effective JKM HR operating framework, implementing approved salary and incentive compensation, benefits, mobility, HR systems, recruitment and talent development programs; prepare organizational charts and plans that support growth.

Qualifications

WHY YOU’LL BE A GREAT FIT

You have these minimum qualifications:

  • Bachelor’s degree or equivalent practical experience

  • At least 15 years of relevant experience

  • At least 8 years in a leadership role

  • No required licenses or certificates are specified in the source description

  • Experience in a leading customer-focused organization and working with diverse cultural groups

 

It would be useful if you have:

  • Experience translating global HR initiatives into locally appropriate practices across multiple countries.

  • Japanese language proficiency

 

 

JOIN AN AWARD-WINNING WORKPLACE CULTURE

At Hilton, we don’t just deliver exceptional experiences for our guests - we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

 

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

 

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

 

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay - we’re a great place to work. 

 

Skills Required

  • Bachelor's degree or equivalent practical experience
  • At least 15 years of relevant experience
  • At least 8 years in a leadership role
  • Experience in a leading customer-focused organization
  • Experience working with diverse cultural groups
  • Experience translating global HR initiatives into locally appropriate practices across multiple countries
  • Japanese language proficiency
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The Company
HQ: McLean, VA
500,000 Employees
Year Founded: 1919

What We Do

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.

Why Work With Us

Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.

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OnSite Workspace

With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.

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HQMcLean Corporate Headquarters
U.S. Regional Office - Memphis
Middl East & Africa Regional Headquarters - Dubai
APAC Regional Headquarters - Singapore
U.S. Regional Office - Dallas
Europe Regional Headquarters - Watford
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