Ro (Ro.co) Jobs

Senio Associate, Consumer Communications

Ro (Ro.co)

Senio Associate, Consumer Communications

Posted 2 Hours Ago

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New York, NY, USA

Hybrid

92K-111K Annually

Mid level

Healthtech • Pharmaceutical • Telehealth

Ro's mission is to help patients achieve their health goals by delivering the easiest, most effective care possible.

The Role

Lead earned consumer PR execution: write pitches, secure media coverage, source story ideas, track trends and results, manage agency relationships, draft media materials, and use analytics to quantify impact across Ro's product verticals.

Summary Generated by Built In

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.

Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.

The Senior Associate, Consumer Communications, will play a key role in the day-to-day execution of earned PR initiatives aimed at building the Ro brand and highlighting Ro’s award-winning products and services. On a daily basis they will work cross-collaboratively with a wide variety of team members, expert advisors and supporting agencies to champion storytelling opportunities that put Ro on the map. The ideal candidate is energized by working with media, has their pulse on consumer trends in traditional media and on social platforms and is able to think strategically to ensure all storytelling initiatives have a throughline to Ro’s products, services and goals.

Our dream candidate is passionate about Ro’s mission to help as many patients as possible achieve their health goals. They are an organized individual with honed project management skills, able to keep the train on the tracks and manage up. They are comfortable digging into data and reporting platforms to help quantify results. They have a writing voice that can make complex topics digestible to different audiences. They are not afraid to tackle projects outside the traditional scope of communications if they’re a value add to the team.

Essential Functions:

Support Ro’s always-on media engagement program by writing thoughtful pitches centered around Ro’s products and services

Collaborate with members across Ro’s Comms, Growth and Brand teams to make sure consumer PR efforts are in line with company priorities

Serve as eyes and ears to help source stories across Ro, understanding the differentiators of Ro’s products and services and mining for story ideas

Track industry trends and developments relevant to Ro and its products and make recommendations for how to insert Ro into the conversation

Brainstorm ideas and strategies for media coverage

Help subject-matter experts turn their knowledge into digestible expert commentary and support internal media training efforts

Vet inbound media opportunities and make recommendations for engagement

Support the development and promotion of Ro insight surveys and clinical research

Research data points to help drive storytelling efforts

Collaborate closely with Ro’s PR agencies, helping to manage action items

Work cross-functionally to tackle open-ended questions impacting announcements and initiatives

Draft backgrounders for media interviews and agency briefs

Track and update results from earned consumer opportunities including monitoring our affiliate network (Impact) and Google Analytics

Keep close tabs on product updates and timelines across Ro’s verticals in fertility, sexual health, skincare and weight management

Manage various media lists and trackers

Ideal Qualifications:

3-5 years of experience in consumer-communications, supporting earned media campaigns in-house or at a PR agency

A keen interest in consumer trends and an eagerness and ideas to get Ro into the cultural zeitgeist

Ability to make healthcare topics digestible and interesting to consumer audiences

Experience pitching media and securing coverage

Strong project management skills to support internal and external stakeholders

Deep organizational skills to manage media lists, reporting dashboards, open media opportunities, and more

A collaborative attitude that galvanizes stakeholders across the company

A strategic communications mindset geared around company goals

Willingness to dive in and learn something new

Prior experience utilizing reporting tools like Impact or Google Analytics

Experience with highly-regulated products and services

We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.

The target base salary for this position ranges from $91,800 to $111,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.

Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).

At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.

Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at [email protected].

See our California Privacy Policy here.

Skills Required

3-5 years of experience in consumer communications supporting earned media campaigns
Experience pitching media and securing coverage
Ability to make healthcare topics digestible and interesting to consumer audiences
Strong project management skills to support internal and external stakeholders
Deep organizational skills to manage media lists, reporting dashboards, and trackers
Collaborative attitude that galvanizes stakeholders across the company
Strategic communications mindset aligned with company goals
Prior experience utilizing reporting tools like Impact or Google Analytics
Experience with highly-regulated products and services
Strong writing and storytelling skills for pitches, backgrounders, and media materials

What the Team is Saying

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The Company

HQ: New York, NY

824 Employees

Year Founded: 2017

What We Do

Why Work With Us

Ro is powering quality care at scale. The Ro Operating System (ro.OS) vertically integrates the core parts of healthcare, bringing together nationwide telehealth, lab, and pharmacy services on one platform. The result? ro.OS makes it easier for patients to access and providers to deliver high-quality care – millions of times over.