Scrum Master II

Description
This position is a member of an Agile team and is responsible for enabling the team to be more effective applying the relevant Lean-Agile approach (Scrum, Kanban, XP, etc.) and cultivates an environment that supports Agility. Understands how to evolve/improve/expand team practices to fit the specific needs of the teams and organization. Coaches, mentors and teaches team members, managers and key stakeholders; proactively seeks to eliminate or minimize impact of barriers, and addresses challenges to team delivery. Able to identify and effectively apply which stance (coach, mentor, teach) would benefit the team the most depending upon the situation/circumstances present. Works closely with Product Owners and other SM`s to support release planning, backlog and team health, and cross-team communication. Fosters team decision-making, transparency and independence, encourages cross-training and team support.
Hiring Manager: Kiran Jaladi, Sr. Director Technology, USRM Claims Tech
**This is a hybrid role requiring two days a week in our Plano office**
Responsibilities
Uses a pragmatic approach to guide the team by seeking to understand what they want to achieve and helping them become more effective in an Agile context. Comfortable experimenting with a variety of approaches based on need & fit. Promotes the use of/experimentation with quality/engineering practices (BDD, TDD, Pairing, CI/CD, etc.). Effective facilitation skills at the team level; Remains neutral, applies conflict management & establishes trust. Is comfortable having difficult conversations and actively coaches' others on improving facilitation skills. Possesses advanced understanding of Lean-Agile metrics (health, value, flow and quality) to help teams continually improve. Assesses the Agile/Scrum maturity of the team & coaches the team to higher levels of maturity. Coaches team & managers on the Agile mindset/behavior. Deep understanding of the mechanics of the Agile framework or method and the ability to teach the specific roles, work products, and activities to team members and stakeholders. Increases team knowledge of Agile/Lean topics helping them understand "why" practices work not just "how". Observes & provides consistent, impactful feedback for team Agile development. Understands the impact and supports the vision for change within their organization. Develops a network of change agents to promote change and manage resistance to change. Mentors less experienced Scrum Masters and other Lean-Agile leaders. Actively seeks coaching & mentoring from more experienced SMs & coaches on Lean-Agile techniques and mindset and guides them on their personal change and growth journey. Takes an active role in the transition to & implementation of a scaling framework, with guidance from more experienced SMs and Agile Coaches. Stays current with Agility industry trends & explores other perspectives by reading & contributing to blogs, consuming external media, & actively participating in internal/external Scrum/Agile events. Acts as a catalyst to the SM community & in the organization by sharing ideas.
Qualifications

• Bachelor`s degree in a relevant field (business, computer science, humanities, etc.) and at least 5 years related experience
• Beginner/1st level Scrum certification preferred, not required
• Knowledge/training equivalent to advanced/2nd level certifications from a reputable Lean-Agile organization a plus but not required (PSM II, ICAgile Professional - Agile Team Facilitation (ICP-ATF), ICAgile Professional - Agile Coaching (ICP-ACC))
• Experience being on multiple Agile teams in a variety of different contexts
• Scrum certification strongly preferred
• Experience working in a scaled agile framework preferred
• Thorough knowledge of business functions and extensive understanding of business operations, strategies and objectives
• Track record of continued and recent education in Lean-Agile including training, conferences, user groups, cohorts, self-study, etc.

About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices

• California

• Los Angeles Incorporated

• Los Angeles Unincorporated

• Philadelphia

• San Francisco

USD $106000.00 - $183000.00