Scheduling Coordinator

Company Overview: 

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM  

 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 

Position Overview:  

The Scheduling Coordinators provide overall scheduling support and direction for all Integration orders. The Scheduling Coordinators work closely with Master Scheduler, lab managers, Warehouse management, project management, QA and engineering teams to ensure a seamless transition throughout the integration cycle while adhering to customer specific SLAs and scheduling requirements. 

What you’ll do as the Scheduling Coordinator:   

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Performs job function in accordance to the Quality and Environmental Management System (QEMS) 
• Review Customer SOWs and order details. 
• Review order SLAs. 
• Attend project meetings with TSC Planners and/or project management group as needed. 
• Participate in weekly operations meetings with lab management. 
• Track project deployment metrics to determine schedule parameters and establish baseline deployment times and metrics. 
• Track all orders entering and leaving the lab. 
• Maintain Open Order/WIP reports. 
• Identify and schedule product placement in lab 
• Work with integration management to assign orders to specific lab technicians matching skills and experience with customer orders. 
• Works with Purchasing to determine product location (Carol Stream, Cerritos, Clifton Park or Kent). 
• Match orders with talent matrix maximizing lab efficiency and production.  

What you will bring to the team:  

• Strong writing and editing skills (including grammar and punctuation)
• Ability to meet deadlines in a fast paced, changing environment while managing multiple projects and completion dates
• Strong communication and interpersonal skills
• Competent analytical and problem-solving skills
• Experience in customer service oriented work
• Extremely detail-oriented, thorough, with meticulous organizational skills
• Is self-motivated, shows initiative, and has the ability to think outside the box to solve problems and can negotiate and nurture relationships with individuals at all levels of authority
• Customer centric, possess the soft skills required for successful interaction with customers and partners

Qualified candidates can expect an hourly pay rate in the $25.00 - $30.00 range.   

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Zones offers a comprehensive Benefits package
While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, voluntary accident, hospitalization and critical illness insurance options, a 401(k) plan with matching provision, and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements.  

At Zones, work is more than a job – it is an exciting career on a global team that is client centric, has a passion for technology, embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!  

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy. 

Zones participates in E-Verify. E-Verify is a system that compares information from a team member’s Form I-9 to federal records to confirm their eligibility to work in the United States.