The Role
Coordinates pediatric therapy appointments, manages provider calendars and waitlists, confirms and reschedules visits, communicates with families and physician offices, maintains patient charts, and keeps the front desk and waiting area welcoming and organized.
Summary Generated by Built In
About UsAgape Pediatric Therapy is a therapist-owned outpatient pediatric clinic in Richland, WA serving children and families throughout the Tri-Cities.We provide occupational, physical, and speech therapy for children of all ages and conditions in a positive and collaborative environment. Agape has been voted Gold - BEST Pediatric Therapy clinic in Tri-Cities for three consecutive years.We are seeking a Full-Time Scheduling Coordinator to join our joyful and growing team.
About the Role At Agape, our Scheduling Coordinators play a vital role - helping children and families access the care they need! This position ensures families are welcomed, children are connected with therapy services, and provider schedules remain full.In this full-time role, you would answer phones, schedule appointments, maintain our waiting area, manage provider calendars, and fill openings when schedules change.This role will best be filled by someone who is friendly, organized, dependable, and able to manage multiple priorities.We're Looking for Someone Who Is
QualificationsPrior medical scheduling experience is requiredResponsibilities
Our MissionLove kids, give hope, and grow brighter tomorrows.Our ValuesOur positive culture comes from the heart. We love kids, love what we do, and strive to live out our values: love, joy, excellence, accountability, integrity, and teamwork.We Offer
Learn More About Agape Pediatric Therapy Want to get a feel for our clinic, team culture, and heart behind what we do? Visit us online and on social media.Website: http://www.agapetherapywa.comFacebook: https://www.facebook.com/agapetherapyservicesInstagram: https://www.instagram.com/agapetherapywa/Click the arrows below to check out photos & videos of our team and clinic.RECRUITERS and STAFFING AGENCIES: Please do not contact us regarding this position. We do not accept unsolicited resumes from agencies.
About the Role At Agape, our Scheduling Coordinators play a vital role - helping children and families access the care they need! This position ensures families are welcomed, children are connected with therapy services, and provider schedules remain full.In this full-time role, you would answer phones, schedule appointments, maintain our waiting area, manage provider calendars, and fill openings when schedules change.This role will best be filled by someone who is friendly, organized, dependable, and able to manage multiple priorities.We're Looking for Someone Who Is
- Friendly, professional, and compassionate
- Highly organized and detail-oriented
- A strong communicator
- Calm and solution-driven
- Able to multi-task
- A team player that wants to help children and families, be part of a positive team, and LOVE where they work!
- Monday - Thursday: 8:00 - 5:30 PM
- Friday: 8:00 - 12:00 PM
QualificationsPrior medical scheduling experience is requiredResponsibilities
- Greet families warmly in person and on the phone
- Schedule, reschedule, and confirm therapy appointments
- Manage waitlist and coordinate openings efficiently
- Call and fax physician offices
- Communicate with families regarding attendance, cancellations, and clinic policies
- Maintain a clean, organized, and welcoming front desk and waiting area for families
- Maintain accurate and up to date patient charts
- Work both independently and cooperatively with members of our team
- Collaborate with therapy providers and other administrative staff
- Support clinic culture and mission
Our MissionLove kids, give hope, and grow brighter tomorrows.Our ValuesOur positive culture comes from the heart. We love kids, love what we do, and strive to live out our values: love, joy, excellence, accountability, integrity, and teamwork.We Offer
- Flexible schedule
- Potential to earn weekly bonus
- Medical, Dental and Vision Insurance
- Simple IRA retirement with 3% match
- 7 paid holidays per year
- PTO starts at 11 days per year, up to 18 days per year based on tenure
- Award Winning Team
- The Arc of Tri-Cities: Community Impact Award, 2026
- Tri-Cities Chamber of Commerce: Business on a Roll Award, 2024
- Tri-City Herald: Gold - BEST Pediatric Therapy Clinic, 2023, 2024 & 2025
- Positive, fun, and supportive team culture
- Meaningful work helping children and families
- Half-day Fridays
- The BEST co-workers ever!
Learn More About Agape Pediatric Therapy Want to get a feel for our clinic, team culture, and heart behind what we do? Visit us online and on social media.Website: http://www.agapetherapywa.comFacebook: https://www.facebook.com/agapetherapyservicesInstagram: https://www.instagram.com/agapetherapywa/Click the arrows below to check out photos & videos of our team and clinic.RECRUITERS and STAFFING AGENCIES: Please do not contact us regarding this position. We do not accept unsolicited resumes from agencies.
Skills Required
- Prior medical scheduling experience
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The Company
What We Do
Agape Pediatric Therapy is a therapist-owned outpatient pediatric clinic in Richland, Washington, serving children and families throughout the Tri-Cities. The clinic provides physical, occupational, and speech therapy services for children of all ages and conditions. Its multidisciplinary team includes speech, occupational, and physical therapy providers, delivering pediatric care through a dedicated outpatient practice focused on children’s therapeutic needs, supporting children and families.
