Company Summary:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence across Singapore, Thailand, Shanghai, Hong Kong, Philippines, Vietnam, India, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more.
Position Overview:
We are seeking a Junior Salesforce Administrator with a strong functional and business analysis background to join our team based in Manila, Philippines. This is a 6-month contract role with the potential to convert to full-time. The role involves supporting business users, gathering requirements, and ensuring the Salesforce platform runs efficiently. Ideal for someone with foundational Salesforce admin experience who enjoys collaborating with stakeholders to improve processes.
Key Responsibilities:
- Act as a functional point of contact for Salesforce-related inquiries and support requests.
- Work with business users to understand processes, gather requirements, and translate them into Salesforce solutions.
- Perform basic Salesforce configuration (fields, page layouts, record types, validation rules, flows, reports, dashboards).
- Support user management, including creation of profiles, roles, and permission sets.
- Assist with documenting business requirements, processes, and configuration changes.
- Conduct user training and create user guides or help materials.
- Help ensure data accuracy through data clean-up, imports, and routine checks.
- Participate in testing and deployment of new features and improvements.
- Collaborate with IT and business teams to support ongoing enhancements to the platform.
Requirements
- 1–2 years of experience as a Salesforce Administrator or in a functional/business analyst role supporting Salesforce.
- Understanding of basic Salesforce configuration and functionality (Sales Cloud, Service Cloud, standard objects).
- Strong analytical skills with the ability to translate business needs into functional requirements.
- Good communication and stakeholder management skills.
- Salesforce Administrator Certification (ADM-201) is a plus but not required.
- Organized, detail-oriented, and eager to learn and grow.
DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.
Top Skills
What We Do
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office or partners on the other side of the world. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels, and many more across Asia.
With DVI Solutions, you’ll get:
• Customisation and collaboration. Our AV solutions are tailored to your needs; we'll work with you to build a smooth, reliable, easy-to-use setup that enhances your brand.
• Comprehensive service. We aim to be a one-stop solution for all your AV needs. Nothing is outsourced; from technical consulting to design, planning, and final implementation, our team will work with you from start to finish.
• Full, seamless integration. Our AV equipment is designed to complement your existing office setup, with cabling, speakers, and screens smoothly built into the available space.
• Simplicity. Operation and maintenance are user-friendly, and take almost no time to learn.
• Professionalism. Our engineers and consultants are hired from the best in their fields.
• Brand agnosticism. Our focus is on giving you the best possible setup, and we work with a variety of brands to ensure you receive the latest AV equipment on the market.
