By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. Learn more at geniussports.com
THE ROLE:
Genius Sports is looking for an experienced Salesforce Administrator to join our Business Systems team supporting the delivery of scalable, secure, and high-performing Salesforce solutions. Genius Sports is currently in the process of scaling various tech teams to align acquisitions under one unified technical strategy. The Salesforce team is at the forefront for supporting this strategy supporting the onboarding of the extensive Genius Sports product catalog within Salesforce, driving commercial enablement, and activating our data to enrich and personalize our Marketing campaigns to drive growth.
WHAT YOU'LL DO:
Automation Expertise:
- Proficient in Agentforce configuration enabling automation using natural language prompts.
- Proficient with Einstein Activity Capture and Conversational Insights and flows.
Pipeline Efficiency Enhancements:
- Collaborate with stakeholders to improve pipeline efficiency by streamlining processes and improving automation, through flows and OOTB features to improve pipeline management & forecasting.
- Implement best practices for lead management, opportunity tracking, and sales forecasting.
- Maintain and scale Quote to Cash journeys in Agentforce Revenue Management.
Marketing Strategy Implementation:
- Work closely with marketing teams to align Salesforce capabilities with marketing strategies.
- Familiarity with marketing automation, journey orchestration, personalisation, data segmentation and activation, CRM integration, event management, and campaign analytics.
Data Quality Assurance:
- Monitor platform performance and ensure data quality by maintaining clean, accurate records, particularly as we roll out new capabilities.
User Training and Support:
- Conduct training sessions for end-users to maximize adoption, engagement, and proficiency.
- Oversee all administrative functions within Salesforce, including the management of joiners, movers and leavers and associated access management.
Business Process Optimization:
- Identify general opportunities for process improvement and recommend solutions.
Analytics Minded:
- Use Reports & Dashboards to monitor trends, identify opportunities and make data driven decisions.
WHAT YOU’LL BRING:
- A superb communicator, able to build strong relationships with stakeholders at all levels
- A strategic thinker and pragmatic problem solver, able to understand the outcomes that the business needs to see and work out the right order to do things
- An experienced Salesforce Administrator with a minimum of 5+ years' experience.
- A Salesforce Certified Platform Administrator, Platform App Builder, Sales Cloud Consultant.
- Experienced working with Agentforce Revenue Management or similar billing applications.
- Experienced working with Marketing Cloud (Marketing Cloud Next) or Account Engagement (Pardot).
IT WILL BE A BONUS IF YOU KNOW:
- A Salesforce Certified Agentforce Specialist and Data 360 Consultant or have experience working with Data 360 and Agentforce features.
- Experienced working with DevOps tools, such as Copado
- Experienced working Juro (Contract Generation) and Everstage (Commissions) or similar applications.
The salary for this role is based on an annualized range of $140,000 $150,000 USD. This role will also be eligible to take part in Genius Sports Group's benefits plan.
We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location.
As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports.
One team, being brave, driving change
We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture | Genius
Let us know when you apply if you need any assistance during the recruiting process due to a disability.
Skills Required
- 5+ years of experience as a Salesforce Administrator
- Salesforce Certified Platform Administrator
- Salesforce Certified Platform App Builder
- Salesforce Certified Sales Cloud Consultant
- Experience with Agentforce Revenue Management
- Experience with Marketing Cloud or Pardot
What the Team is Saying
Genius Sports Compensation & Benefits Highlights
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Leave & Time Off Breadth — Core time off includes annual leave plus extra days for local holidays, a Christmas-to-New-Year shutdown, World Mental Health Day, and a paid volunteering day. Structured PTO and sick leave details are also described alongside these company-wide breaks.
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Healthcare Strength — The package features medical, dental and vision coverage with mental-health support and access to local EAPs. Health coverage is positioned as a strong aspect of the overall offering.
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Flexible Benefits — A distinctive workcation allows working from anywhere for up to 30 days per year, alongside hybrid/remote options. Location-tailored discounts, office clubs, and social events add flexibility in how benefits are experienced.
Genius Sports Insights
What We Do
Genius Sports is the layer between what happens on the field and how the world engages with it. Our solutions across the global sports ecosystem are underpinned by our next generation big data and artificial intelligence platform, GeniusIQ. By ingesting and computing multiple real-time data feeds, GeniusIQ powers a wide range of functions and applications across sports performance and officiation, fan engagement, advertising, and sports betting. Founded in 2001, Genius Sports is now one of the world’s largest sports technology companies, working with the likes of the NFL, NBA, EPL, FIBA, ESPN, Sky Sports, Flutter, DraftKings and 100s more. We're headquartered in New York and London, with offices in Los Angeles, Medellin, Tallinn, Sofia, Singapore, Lausanne, Manchester and Melbourne.
Why Work With Us
We are one team, being brave, driving change. Our company values help create a cohesive culture, where we think, feel and act like One Genius. We strive to create an environment where everyone feels a sense of belonging and the ability to make a difference, driving our vision to be everywhere in sports, redefining experiences through technology.
Gallery
Genius Sports Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
