Company Description

What's Red Points all about?

Red Points protects your brand and content in the digital environment. We are able to do this through our proprietary technology which employs machine learning algorithms to scan the internet and identify all violations and infringements. We then employ our technical and legal expertise to ensure that all infringing data is removed or deindexed. Finally, we provide full visibility and actionable intelligence to our clients through our real-time reporting tool.

Our protection covers the entire digital spectrum and we are constantly improving our service to keep pace with the quickly evolving landscape of digital piracy. As a result we are the preferred brand protection partner for some of the leading global brands and content owners in the sporting, entertainment, fashion, editorial and software industries, and we've now been tagged as "one of Europe's hottest tech companies"​ by Wired.

Job Description

As our Solutions Consultant, you will be an advocate for Red Points' technology and platform. One of your main tasks will be presenting and demonstrating the product with enthusiasm and passion to engage the audience, combined with deep product & technology knowledge to bring strong credibility. You will be responsible for formulating and leading pre-sales technical / functional support activity to prospective clients and customers.

Your day-to-day: 

• Act as a technical resource and mentor for Sales teams, customers, and Operations teams.

• Actively support in closing new deals and drive results in large or complex sales opportunities.

• Create, organize, and present technical demos to prospects and host training and webinars to present the Red Points solution for internal team members.

• Analyze sales calls and recommend actionable strategic approaches to meet the prospects needs.

• Provide support to Operations and Customer Success professionals when setting up complex client requests.

• Maintain a comprehensive knowledge of Red Points’ solution and features.

• Deliver product feature training to the Sales team.

• Collaborate with our Marketing and Sales team to create product-led content which will be shared with current and prospective clients.

• Stay current on industry technology trends and competitors and provide knowledge transfer to customers and colleagues. 

Qualifications

What a Solutions Consultant brings to the table:

• A BS technical degree or equivalent.

• 2 years of sales engineering presenting technical solutions for customers preferably with SaaS technology

• 2+ years of technical expertise with cloud-based platforms, apps

• Advanced/fluent level of English: the sales meetings are in English

• Thorough knowledge of cloud and SaaS system and application design.

• Experience in customer facing technical engagements.

• Demonstrated excellent verbal and written communication and presentation skills for all levels of an organization, including C-level: needs analysis, positioning, business justification, and persuasive closing skills.

• Ability to problem solve with an innovative and creative approach.

• Highly organized and able to manage a variety of customers and projects moving at different speeds.

• A strong team player mentality with the ability to coordinate and liaise with multiple cross-functional teams. 

• A proactive approach to troubleshooting and being able to provide feedback in a concise manner is required.

• Work is diverse and non-routine, involving the application of technical and business skills in SaaS industry.

Additional Information

What do we offer?

• Leaders who care and value the role you play in the company’s success
• A learning culture with individualized development plans that focus on personal and professional growth
• A fun and fast-paced Startup environment with cool people, team buildings, free Nespresso, tea, and fresh fruit
• Medical and Dental insurance contributions, 401k matching

We are an equal opportunity employer and value diversity at our company. We encourage all applicants, regardless of race, religion, or belief (if any), color, nationality, ethnic or national origin, gender, gender identity, pregnancy and maternity, sexual orientation, age, marital and civil partnership status, or disability status.

At Red Points, we believe real success starts and ends with hiring the very best people, empowering those people to get the job done, and making sure our people have a whole lot of fun along the way.

If you think this position could be a good match, apply now, and let's talk! :)