Senior Manager, Deal Desk

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WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to accomplish the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation.

As the Sr. Manager, Deal Desk at WalkMe, you'll report to our Director, Deal Desk. You'll manage the Deal Desk and Order Management team members based in the US and act as an escalation point for any issue raised by the team, finance, legal and sales. The DD & OM team supports the Sales organization during the quote to cash process by structuring deals and applying pricing strategy. If you can easily find solutions through analysis, process review and continuous improvement, you will be a great addition to our team.

What You'll Own

  • Direct Manager for the Deal Desk and Order Management team based in the US
  • Deeply understand contract requirements, structure, business terms and identification of potential risks and opportunities that can affect performance, growth and positioning
  • Advocate for sales while partnering with internal organizations throughout the contract negotiation process
  • Provide leadership with financial models and evaluation of deal economics
  • Oversee the order management function, ensuring compliance with published sales and business approval policies

What You'll Need To Succeed

  • 6+ years experience with a SaaS or Tech environment Deal Desk function with 3+ years experience directly managing and coaching a diverse team
  • Experience with data analysis, modeling and financial analysis
  • Proficiency with Microsoft excel (can maintain complex spreadsheets) advanced functions and SalesForce
  • Experience with Business Intelligence and Reporting Analytics Tools
  • Flexibility to work extended hours at end of month and end of quarter

What You'll Love About Us!

  • Full health coverage for employees, WalkMe pays 100% of employee premiums and 50% of family premiums, a 401K program, and a vacation policy to encourage a healthy work-life balance.
  • WalkMe offices are Work From Home during COVID-19 with frequent virtual social activities to promote positive employee engagement
  • WalkMe celebrates our Fifth year on the Forbes Cloud 100 2020 List, and our CEO, Dan Adika, shares his insights into WalkMe.
  • WalkMe helps international companies such as: IBM, LinkedIn, Walgreens, Microsoft, Adobe, Hershey's, Quest Diagnostics and more!

At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.

We've made this commitment not only because it's the right thing to do, but also because we know that having diverse perspectives, experiences and identities on our team helps us to better meet the diverse needs of our global clients. While we're not yet where we want to be, our goal is to create a workplace as fair and inclusive as our business is category defining. And at WalkMe, we achieve our goals.

TO ALL RECRUITMENT AGENCIES:

WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.

More Information on WalkMe
WalkMe operates in the Software industry. The company is located in San Francisco, CA, Raleigh, NC and New York, NY. WalkMe was founded in 2011. It has 1064 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Dental insurance, Vision insurance, Health insurance, Life insurance and 401(K). To see all 8 open jobs at WalkMe, click here.
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