Jobs at WalkMe

Provide frontline technical support for WalkMe customers across email, chat, and screen shares; troubleshoot issues, meet SLAs, contribute to knowledge base, advise customers on best practices, and support onboarding through renewals.

Drive analytics, tooling, and operational excellence for global PreSales. Build dashboards tracking solution advisor and demo performance, govern pre-sales workflows and sales tools, optimize productivity apps and automation, and lead cross-functional projects to improve demo quality, enablement ROI, and field adoption. Advise GTM leadership with data-driven recommendations.

Serve as the operations focal point for Post-Sales Delivery while owning AI automation strategy and execution. Build integrations and automations across Salesforce, PSA, product/usage data, and reporting; maintain dashboards and KPIs; develop SOPs, manage request queue, and partner cross-functionally to scale automation and measure efficiency gains.

Design WalkMe’s digital adoption products from research through delivery. Responsibilities include defining user needs, creating journeys and flows, designing interactions, developing wireframes and prototypes, producing pixel-perfect UI, conducting usability testing, and collaborating with product, engineering, and global stakeholder teams.

Develop end-to-end features and systems for WalkMe’s Big Data Platform, build and design distributed services and microservices, establish software development best practices, and introduce innovative technologies. The role supports high-performance data infrastructure, real-time context streaming, AI-ready data layers, dashboards, APIs, and enterprise workflow automation.

Join WalkMe as a DevOps Engineer in the Cloud Engineering team, leading technical solutions, developing CI/CD processes, and managing AWS environments to optimize deployment and configuration.

Develop features to enhance user experience, research web technologies, debug, test for bugs, optimize web pages, and manage multiple client projects.

Design and deliver tailored WalkMe demonstrations and technical proofs of concept for partners and customers. Lead consultative discovery, connect technical capabilities to business outcomes, develop joint value propositions and go-to-market strategies, and enable partner sales and technical teams. Build trusted partner relationships, support strategic plans, and participate in demand-generation activities. The role requires 5+ years of presales, solution consulting, or sales engineering experience and up to 50% travel.

Drive adoption and commercial success of WalkMe across Latin America & Caribbean by aligning solutions with customer needs, engaging early in sales cycles, delivering demos and technical guidance, collaborating with SAP stakeholders, and promoting product knowledge to maximize value and renewals.

Serve as technical bridge between Sales and Delivery for enterprise clients: lead discovery, craft and present custom demos and POCs, scope and configure solutions, troubleshoot escalations, drive technical evaluations, influence product roadmap through customer feedback, and present to technical and executive audiences. Travel may be required.

Generate outbound pipeline and book high-value meetings for Account Executives by researching target accounts, engaging prospects via calls, email and social, qualifying opportunities, mapping stakeholders, and conducting strategic conversations in German to expand WalkMe's client base.

The Customer Success Manager will advise Fortune 1000 clients, maximize product adoption, manage client relationships, and promote customer satisfaction and retention.

Provide technical support and act as trusted advisor to WalkMe customers via email, chat, and screen share. Troubleshoot using browser dev tools and logs, meet SLAs, contribute to knowledge base, and support onboarding, project success, and renewals.

The VP Alliances & Channels is responsible for developing partner ecosystems across EMEA, driving revenue growth, managing relationships, collaborating with sales and marketing, and representing WalkMe at industry events.

The Customer Success Manager engages with enterprise customers to drive renewals, identify upsell opportunities, and ensure maximum value from WalkMe's solutions while managing customer relationships throughout the lifecycle.

The Associate Sales Representative will collaborate with Account Executives to identify and develop new business opportunities, engage with leads, and build relationships with prospective clients for WalkMe's solutions.

The Senior Customer Business Executive manages strategic accounts, driving value and adoption of WalkMe's digital adoption platform while identifying growth opportunities and engaging with executive stakeholders.

The Director, Sales Engineering leads the DACH Sales Engineering team, develops technical sales strategies, mentors team members, and improves collaboration with Sales to drive software adoption and customer success.

The Account Executive will drive new business sales cycles in the Nordic market, focusing on acquiring new clients and managing end-to-end sales processes, including contract negotiations and collaboration with internal teams.

The Partner Sales Manager will drive software subscription sales in Japan by building and managing the partner ecosystem, focusing on enabling existing SAP partners and generating new sales opportunities.