Who are we?

CRITICALSTART is turning the managed security services market on its head by being the first to look at cybersecurity threats in a new way! We are on a journey towards building the future of cybersecurity, and we need highly talented and motivated people like you! At CRITICALSTART, we live by three very basic principles: do what’s right for the customer, don’t do things that suck, and do what’s right for our employees. That’s it! By concentrating on these three values, we have built a lasting culture that delivers on promises to our people and our customers – and they are the key drivers to our long-term success!

If applying for this position, please take a few minutes to read our reviews on Glassdoor (https://www.glassdoor.com/Reviews/Critical-Start-Reviews-E1571388.htm). Include something about our Glassdoor reviews that made an impact when you submit your resume – can be positive or negative.

What can we offer you?

- An opportunity to drive significant shareholder, customer and employee value.

- A constant stream of new things to learn.

- Breadth and depth. Do you want to make an impact? The work you’ll do will directly impact the experience of our customers.

- Highly talented and dedicated peers, all the way from Sales Engineering to Customer Support.

- An open, supportive, and collaborative work environment.

What you will be doing?

• Prepare quotes containing products and services for customers.
• Receive, validate, and prepare incoming customer purchase orders for processing. 
• In-depth research, data analysis, and application of findings.
• Partner with field sales managers and representatives in various geo/territories.
• Follow up on inbound requests from sales team for quote requests, deal registrations, professional services, renewals, and other tasks.
• Provide support and adapt as needed to allow sales reps to focus on selling.
• Work with distributors and/or vendors to get pricing quotes. 
• Update sales support activities in company CRM system (Salesforce).

What you will bring?

• Prior experience and proficiency quoting and in-depth understanding of vendor/distribution pricing methodology.
• Must be comfortable multi-tasking in a fast-paced and deadline-oriented environment.
• Be a self-starter who is motivated to drive process improvement.
• Must be an effective communicator and comfortable approaching all levels of management throughout the organization.
• Excellent interpersonal skills to work efficiently within a team; at same time ability to work independently with a high degree of integrity.
• Ability to maintain best practices and effectively document reasoning with confidence and minimal oversight.
• Focus and attention to detail.
• Time management and organization.

What’s the working environment like?

This job operates in a professional office environment, but we don’t take it too seriously. Casual dress every day! We have an open office, meeting and collaboration spaces, phone rooms, wellness rooms and a break room with a ping pong table, gaming machine, and shuffle board! This role routinely uses standard office equipment such as laptop computers and smartphones and we work in an extremely fast paced, fun environment. In addition, we provide reasonable accommodations to enable individuals with disabilities to perform the essential functions.

What does our Comp and Benefits package look like?

-Competitive salary with bonus opportunity

-Employee Stock Options

-Employee Healthcare 100% paid for employees/50% for dependents

-Dental & Vision Plan

-Employer Paid Life Insurance and Long-term Disability coverage

-Voluntary Short-term Disability and Additional Voluntary Life Insurance coverage

-Unlimited PTO plan

-401k plan with matching program