Critical Start

HQ
Plano
Total Offices: 3
285 Total Employees
170 Product + Tech Employees
Year Founded: 2012
We’re on a mission to make a winning team united by an inspiring purpose: shaping the future of cybersecurity.
CRITICALSTART is leading the way in Managed Detection and Response (MDR) services. Our Trusted Behavior Registry reviews every alert to determine if it was generated by known-good behavior versus unknown behaviors that need to be investigated by our analysts. This allows us to resolve every alert and stop accepting risk - leveraging our transparent platform and native iOS and Android mobile apps. CRITICALSTART’s MDR services support a wide range of leading enterprise security technology partners, including Blackberry Cylance, Carbon Black, CrowdStrike, Devo, Microsoft, Palo Alto Networks, SentinelOne, and Splunk, among others. Our mission is simple: detect threats and stop breaches by resolving every alert for our customers. We do this for enterprises through our award-winning portfolio of end-to-end security services, including MDR and Cybersecurity Consulting Services.

Critical Start Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We offer flexible work arrangements such as fully remote/hybrid depending on the role. Flexibility is important to support work/life balance.

Typical time on-site: Flexible
HQPlano, Texas, USA
Lehi, Utah, USA
Pune, Mahārāshtra, IND

Perks + Benefits

Compensation + Total Rewards
Offers performance bonuses
Offers employee discounts

Diversity, Equity + Inclusion
Offers diversity-based Employee Resource Groups

Family + Childcare Benefits
Provides family medical leave
Offers generous parental leave

Healthcare Benefits
Offers dental insurance
Offers Flexible Spending Account (FSA)
Offers health insurance

Job Training + Talent Development
Job training + conferences

Office Perks + Extras
Provides free snacks and drinks
Offers legal assistance

Technology We Use

AWS (Amazon Web Services)
AWS (Amazon Web Services)
SERVICES
Microsoft Azure
Microsoft Azure
SERVICES
Microsoft SQL Server
Microsoft SQL Server
DATABASES
Oracle
Oracle
DATABASES
Asana
Asana
PROJECT MANAGEMENT
JIRA
JIRA
PROJECT MANAGEMENT
Drupal
Drupal
CMS
Salesforce
Salesforce
CRM
ZoomInfo
ZoomInfo
LEAD GEN
Asana
Asana
PROJECT MANAGEMENT
Microsoft Teams
Microsoft Teams
COLLABORATION