Sales Enablement - Lead Manager, Customer Success Team (Remote US) (Dallas, TX)

| Dallas-Fort Worth, TX
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WHO WE ARE:

Talend, a leader in data integration and data integrity, is changing the way the world makes decisions.

Talend Data Fabric is the only platform that seamlessly combines an extensive range of data integration and governance capabilities to actively manage the health of corporate information. This unified approach is unique and essential to delivering complete, clean, and uncompromised data in real-time to all. 

Over 6,500 customers have chosen Talend to run their businesses on healthy data. Talend is consistently recognized as a leader in its field by Forrester and Gartner.
 
We pride ourselves in our values of Passion, Agility, Team Spirit, and Integrity. Every one of our 1,400 employees brings a certain je ne sais quoi that makes Talend special.



 
Talend is growing quickly, and so are our global Sales, Marketing and Customer Success teams! We are on a path to transform our entire selling motion from leading with product to leading with value. In this pivotal role, we are seeking an energetic seasoned enablement professional to work closely with the Customer Success team. In this role, you will enable Customer Success Managers to help customers realize value from their Talend solutions and their Data Health mission. If you are excited about building out a dynamic customer success enablement program and partnering with CSMs, this is the role for you!

Here's what you’ll be working on:
· Enabling Customer Success to consistently act as consultants and help customers realize value on their Data Health journey by:
- Creating dynamic, compelling, and modern sales enablement and training both internally and by working with external vendors/sources
- Presenting and/or moderating training sessions
-- Leading the building and execution of the enablement plans and playbook for Customer Success
· Building relationships, and participating in regular meetings and coaching sessions with Customer Success, to ensure the uptake of new trainings, to find and scale successes, and to address gaps or needs on an ongoing basis
· Utilizing the tech stack, analytics, and dashboards to track progress against OKR’s, uncover insights, and partner with CS managers to implement program adjustments or enhancements
· Helping to build out and champion other Sales enablement initiatives globally and overall being a passionate contributor to building Talend’s enablement best practices including skills, knowledge, tools, and processes
 
We’re excited about you because you have:
· 5+ years’ experience in sales enablement preferably with responsibility for enabling on B2B software and/or data products; experience in Customer Success or enabling CS teams strongly preferred; other sales experience a plus
· Superior communication skills including writing, creating effective presentations, and presenting to a group; excellent storytelling ability; basic learning design skills (advanced a plus)
· Demonstrated strategic thinking with strong business acumen; trusted partner to executives and leaders who can participate in business discussions and uncover cause and effect to build storylines
· Ability to collaborate and influence at all levels of the organization, including with executives; a sought-after team member who brings value to every interaction and is an active listener
· Experience executing complex projects; knows how to assemble a team, organize work, and ensure timelines are met
· Expertise in sales technologies, sales methodologies, or other related sales enablement skills; experience with Gainsight preferred 

AND NOW, A LITTLE ABOUT US:

Talend has received some pretty impressive accolades along the way:

- CEO named a 2020 Top Diverse Leader by the National Diversity Council
- 6th consecutive year named a Leader for Data Integration Tools in the Gartner Magic Quadrant 2021
- 4th consecutive year named as a Leader for Data Quality Solutions in Gartner Magic Quadrant 2021
- Recognized as a Challenger for Enterprise Integration Platform as a Service (iPaaS) in Gartner Magic Quadrant 2021
- Named Leader in The Forrester Wave™: Enterprise Data Fabric
- Ranked in the DBTA “100 Companies that Matter Most in Data”
- Listed in the CRN Big Data 100 Companies
 
We are passionate about helping companies become more data driven; and, if we can be honest, we are all geeks at heart who pride ourselves on the vibrant company culture that we have built.
 


As a global employer, Talend believes our success depends on diversity, inclusion and mutual respect among our team members. We want to look like our customers, and we recruit, develop and retain the most hardworking people from a diverse candidate pool. We are committed to making all employment decisions on the basis of business need, merit, capability and equality of opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us via email to request an accommodation at [email protected]. We appreciate your interest in Talend.


Notice to Recruiters and Staffing Agencies
Talend SAS and its affiliates ("Talend") have an internal recruiting, or talent acquisition, department (“TA”). Talend may supplement this internal capability from time to time with assistance from temporary staffing agencies, placement services, and professional recruiters ("Agency"). Agencies are hereby specifically directed NOT to contact Talend employees directly in an attempt to present candidates. To protect the interests of all parties, Talend will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Talend, including unsolicited resumes sent to a Talend mailing address, fax machine, email address or any other means, directly to Talend employees, or to Talend's resume database will be considered Talend property and therefore will NOT be liable for any placement resulting from the receipt of an unsolicited resume.

Agency agreements will only be valid if in writing and signed by an officer of Talend or his or her designee. No other Talend employee is authorized to bind Talend to any agreement regarding the placement of candidates by Agencies. Talend hereby specifically rejects, and denies any liability under, any agreement purporting to be accepted based on negative consent, negotiation with a candidate, performance, or any means other than the signature of a Talend officer.

More Information on Talend
Talend operates in the Big Data industry. The company is located in Redwood City, CA, Irvine, CA, Atlanta, GA, Boston, MA, Mendota Heights, MN and Philadelphia, PA. Talend was founded in 2005. It has 1514 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 92 open jobs at Talend, click here.
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