Vonage Sales Mission

We strive to innovate and enhance our customers' ability to communicate within today's digital, cloud and real-time business environment. Our sales team is composed of highly-motivated, energetic and customer-focused Team Members that expand existing accounts/channels and find new clients for company products and services.

Why this role matters

Inbound Sales drive successful outcomes among our demand generated opportunities. This role will work within our sales team and other colleagues to close deals and create business. The Manager, Inbound Sales, brings this to life by contributing to sales strategy development and decision-making and guiding the work of Inbound Sales and your teams.

IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW...

What you will do

• Maintain and grow Monthly Recurring Revenue (MRR) by leveraging the value proposition of our
  Vonage Business Cloud (VBC) products
• Partner with adjacent departments to find opportunities and efficiencies along the sales process
• Hire, lead and mentor our amazing team members in order to solve our prospective customers’
  problems; create better business outcomes
• Responsible for Team’s accountability for maintaining accurate and detailed lead, account,
  contact, opportunity, and sales activity in Salesforce CRM
• Anticipate customer needs and concerns, and maintain knowledge of problems and issues facing
  the team and that of our customers
• Recommends changes in products, service, and policy by evaluating results and competitive
  developments
• Collaborate with team members and leadership to aid in the continued success and innovation
  of our sales process and overall team
• Develop and apply thorough understanding of Vonage Business Cloud (VBC) products, sales
  methodology, and processes
• Use solution selling to introduce new products and services

What you will bring▪

• Customer and team member empathy in order to craft best approach
• Outstanding communication skills, both oral and written
• Willingness to accept feedback and training for further development
• Excellent time management skills; well-developed listening skills
• Be a Builder, outlining and executing team guidelines and metrics
• Thrives in a fast-paced environment

What is required for application

• Minimum of 2 years’ experience managing a Sales team in a fast-paced, highly competitive
  environment, preferably in B2B
• Working in a SaaS environment a plus
• CRM experience required, Salesforce experience preferred
• Coaching certification or methodology preferred

What is in it for you

In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.