Jobs at Vonage

The Pricing Analyst will develop competitive pricing strategies, analyze customer requests, and improve operational efficiency within the pricing team. Collaboration with sales and product teams is essential for enhancing product performance.

As a Junior Customer Success Manager, you will manage customer relationships, drive API adoption, resolve issues, and support customer success planning.

The Staff Engineer/Architect will lead technical architecture and design across backend, frontend, and cloud infrastructure for the Jumper AI platform, ensuring scalable systems and guiding multiple teams.

As a Java Software Engineer, you will enhance the PaaS backend systems, contribute to new feature development, and improve backend systems focusing on cloud communications and scalable architecture.

The Software Engineer will enhance the PaaS backend systems, improve cloud resource control, and design scalable architecture solutions, focusing on quality and performance while developing new features.

As a Java Engineer II at Vonage, you'll build high-throughput applications, create microservices, and collaborate across teams, all while ensuring code efficiency and scalability.

As a Sales Development Representative, you will identify and qualify sales opportunities, schedule meetings, and collaborate with sales teams to drive growth.

As an API Support Engineer, you'll troubleshoot and resolve technical issues for customers integrating our communication APIs and SDKs, ensuring effective communication with users and internal teams.

Lead strategic business development for Vonage's NwPS, overseeing team development, market analysis, pipeline incubation, and fostering executive partnerships.

The Strategic Business Development Consultant is responsible for identifying new market opportunities, building a pipeline of opportunities, managing strategic partnerships, and engaging stakeholders to drive business growth in the communications API market.

The Strategic Business Development Consultant will identify market opportunities, build pipelines, manage partnerships, and incubate solutions to drive growth and revenue in the network-powered solutions market.

As a Junior Customer Success Manager, you'll manage customer relationships, drive API adoption, resolve issues, and identify upsell opportunities.

The SDET will develop and maintain automated test frameworks for UI and APIs, collaborate with teams, and integrate tests into CI/CD pipelines using Playwright.

As a Principal Architect at Vonage, you'll define architecture strategy, lead architectural initiatives, mentor teams, and bridge engineering decisions with business outcomes while ensuring scalable solutions are aligned with business needs.

The Channel Account Manager at Vonage drives partnership sales, manages channel marketing campaigns, assists in closing deals, and recruits new partners to increase revenue and support business growth.

The Number Operations Analyst manages number inventory, provisioning, regulatory compliance, porting, and troubleshooting while ensuring efficient operations and customer satisfaction.

The Fraud Investigation Analyst at Vonage identifies, investigates, and mitigates fraud incidents while collaborating with cross-functional teams to enhance fraud prevention strategies.

Develop and maintain a global, multi-tenant real-time CCaaS platform focused on agent-facing features. Build performant, secure, and scalable services, improve product beyond code, and automate monitoring and deployment for cloud services.

Develop and improve a cloud-based platform for contact center agents; automate monitoring and deployment; enhance user experience.

As an API Sales Development Representative, you will identify and qualify new sales opportunities in Brazil, schedule meetings with prospects, and collaborate with the sales team to optimize performance.