Jobs at Vonage

The Strategic Sales Manager drives revenue growth for Network Powered Solutions through co-selling, deal acceleration, and field enablement while collaborating with various teams to ensure successful sales execution and strategy.

Responsible for securing new business and managing an existing portfolio of accounts, driving growth through strategic relationships and tailored solutions in the UCaaS and CCaaS markets.

The Senior Data Scientist will develop data products that measure verification's ROI, optimize channel performance, create real-time metrics, and ensure accurate data architecture for autonomous decision-making, influencing product and pricing strategies across Vonage's offerings.

Design, implement, and maintain CI/CD and large-scale infrastructure. Deploy and support automation and monitoring in a 24/7 production environment. Troubleshoot network and system issues, collaborate with engineers, and implement IAM solutions (SAML/OAuth/OpenID Connect, Okta, Ping, LDAP) with DB and Java integration.

Design, deploy, and maintain cloud infrastructure and CI/CD pipelines on AWS using IaC (CloudFormation, Terraform). Manage containers (ECS/EKS, Kubernetes, Docker), automate workflows with Python/PowerShell, monitor systems (CloudWatch, Elasticsearch), and ensure IAM and regulatory compliance. Administer corporate tools and support on-premises and cloud application lifecycle.

Design, automate, and manage multi-cloud infrastructure using IaC (Terraform, Ansible, Crossplane). Deploy and operate Kubernetes and CI/CD pipelines, integrate security controls (GuardDuty, WAF, Shield), manage IAM policies, and automate account provisioning and deployments across AWS and GCP.

As an Outbound Sales Development Representative, you will generate and qualify new sales opportunities, schedule meetings, and collaborate with sales teams. Fluency in French and proactive outreach strategies are essential. Career growth within Vonage is emphasized.

Hunt and close new mid-market accounts for Vonage's API/CPaaS solutions across the AMER region. Manage full sales cycle from prospecting to close and handoff to customer success, lead cross-functional opportunity management, deliver value-based presentations to executive and technical audiences, and maintain accurate forecasts and pipeline for revenue performance.

The Lead Automation Engineer will design and implement automation frameworks across various layers, focusing on microservices, API quality, and performance testing. Collaboration with Agile teams to enhance automation integration within CI/CD pipelines is emphasized.

As a Junior Customer Success Manager, you'll manage customer relationships, drive API adoption, resolve issues, and identify upsell opportunities.

The Full Stack Software Engineer will work on the CHAT API project, leading architecture, mentoring team members, and improving software systems. Responsibilities include end-to-end development, project delivery, and collaboration across teams.

As an SDET at Vonage, you will focus on test automation within the application development lifecycle, maintain test frameworks, define testing requirements, and recommend improvements to tools and practices.

Drive inbound SMB sales (companies up to 250 employees) by qualifying opportunities, conducting demos, creating proposals, forecasting revenue, engaging C-level buyers, using solution-selling, Salesforce CRM, and collaborating with Sales Development and management to close deals and resolve client issues.

As a Principal Architect at Vonage, you'll define architecture strategy, lead architectural initiatives, mentor teams, and bridge engineering decisions with business outcomes while ensuring scalable solutions are aligned with business needs.

Design, operate, and enhance global enterprise voice systems, ensuring call quality and supporting operational excellence. Troubleshoot call flow issues, manage incidents, and collaborate with cross-functional teams.

The Country HR Partner supports UK managers in executing HR strategies, managing employee relations, and ensuring compliance with UK employment law while enhancing employee engagement and leadership development.

The Identity & Numbering Operations Analyst manages US registration lifecycles, customer relationships, compliance standards, and operational reviews, providing expert guidance.

The Senior Mid Market Account Executive builds and maintains customer relationships, drives sales cycles, manages accounts, and forecasts revenue while ensuring customer satisfaction.

Manage a portfolio of accounts, drive revenue growth, build relationships with stakeholders, and ensure customer success with CPaaS solutions.

As an Account Manager, you'll enhance customer engagement by maintaining a portfolio, driving satisfaction, managing renewals, and identifying upselling opportunities.