Jobs at Vonage

The Staff Platform Engineer is responsible for the technical leadership of Vonage's cloud-native Kubernetes platform and Internal Developer Portal, ensuring system resilience, optimizing CI/CD processes, mentoring engineers, and overseeing large-scale infrastructure projects. They will drive IaC culture and reliability in services across various environments.

Design, provision, and maintain cloud-native infrastructure and large-scale Kubernetes clusters. Build self-service developer platform tools (primarily in Go), automate guardrails with Kyverno/OPA, optimize GitHub Actions and ArgoCD GitOps pipelines, improve observability, enforce cost-efficiency (FinOps), and embed AI-assisted engineering to streamline delivery and reliability.

Hunt and close new enterprise accounts for Vonage Communications APIs. Develop territory strategies, prospect new logos, forecast revenue, and collaborate with presales, engineering, and customer success to ensure smooth implementation and long-term client relationships.

Provide tier-one technical support for Vonage Voice and Video APIs/SDKs: troubleshoot customer implementations, diagnose API/SDK issues, collaborate on bug escalation, document knowledge, and communicate solutions to technical and non-technical stakeholders.

The Senior Data Scientist will develop data products that measure verification's ROI, optimize channel performance, create real-time metrics, and ensure accurate data architecture for autonomous decision-making, influencing product and pricing strategies across Vonage's offerings.

The PMO Manager oversees transformation projects, manages resource allocation, ensures delivery performance, identifies risks, and champions project methodology for optimal portfolio management.

Drive inside sales for Vonage by qualifying inbound leads, conducting executive-level conversations, delivering demos/proposals, using Salesforce to track activity, forecasting revenue, and resolving client issues to close SaaS/cloud deals.

Develop and maintain concurrent, distributed backend services for high-volume systems. Contribute to architecture, design, testing, performance profiling, and releases. Estimate implementation effort, support on-call rotations, and uphold coding standards and documentation.

Design, build, and maintain highly concurrent, distributed backend services for availability and performance. Drive architecture and technical decisions, optimise system performance, develop and test features, document releases, define coding standards, mentor junior engineers, and provide on-call support as part of an engineering team.

Lead design and architecture of highly concurrent, distributed backend systems; own major technical decisions, performance optimization, and testing practices; mentor engineers; drive coding standards, collaborate with product and leadership, and participate in on-call support.

Develop and execute organic social strategy across LinkedIn, X, Instagram and Facebook. Create platform-native copy and content, manage editorial calendar, boost organic posts to target audiences, engage with social conversations, leverage employee advocacy, and track performance to optimize content and campaigns.

The Identity & Numbering Operations Analyst manages US registration lifecycles, customer relationships, compliance standards, and operational reviews, providing expert guidance.

Support API Business Finance with budgeting, forecasting, OPEX management, headcount analysis, variance analysis, and management reporting. Build and maintain Excel financial models, produce data packs and presentations, drive automation with BI tools and AI, and improve reporting processes to inform senior decision-making.

Lead end-to-end business transformation initiatives by developing and implementing strategies to drive change and improve performance across the organization while collaborating with cross-functional teams.

The Lead Automation Engineer will design and implement automation frameworks across various layers, focusing on microservices, API quality, and performance testing. Collaboration with Agile teams to enhance automation integration within CI/CD pipelines is emphasized.

The Strategic Sales Manager drives revenue growth for Network Powered Solutions through co-selling, deal acceleration, and field enablement while collaborating with various teams to ensure successful sales execution and strategy.

The Strategic Account Executive will manage large enterprise accounts, develop sales strategies, collaborate with teams, and drive revenue growth while maintaining relationships with key stakeholders.

Responsible for driving new business growth and managing a mid-market account portfolio in the DACH-NL region, focusing on customer acquisition and revenue growth.

Backend-focused Full Stack Engineer responsible for modernizing and maintaining event-driven .NET microservices (Kafka), developing features, improving reliability and performance, writing/testing/documenting code, supporting incident triage and customer cases, and collaborating with a distributed team. Occasional frontend work with TypeScript/JavaScript.

Sell Vonage cloud communications to mid-market accounts (250-1000 employees). Manage complex, end-to-end sales cycles, present to C-levels, forecast and manage pipeline in Salesforce, collaborate across teams for implementation, and drive account retention, renewals, and revenue growth.