Vonage
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As a Sales Development Representative, you will create, identify, and qualify new sales opportunities, focusing on scheduling meetings with qualified prospects. You will perform inbound and outbound sales activities, manage leads using CRM systems, and collaborate with marketing and sales teams to optimize performance. Growth opportunities are available within the position.
As an SDET III at Vonage, you will develop automated tests and frameworks, enhance CI/CD pipelines, conduct functional and non-functional testing, and automate various aspects of the software engineering process while also mentoring others.
The Senior Java Software Engineer will develop features for a fraud prevention platform, create scalable microservices, write efficient code, and work on public cloud infrastructure to support Vonage's growth in cloud communications.
The Junior Scrum Master will support the Agile transformation at Vonage by training teams in Agile values and practices, encouraging communication, and assisting with SAFe events. This role involves driving a culture of continuous improvement and collaborating to overcome obstacles to team productivity.
As a Software Engineer III at Vonage, you will design and develop distributed real-time applications for the Voice API platform. Your role will focus on developing new features, deploying software using best practices, and collaborating with a larger team to enhance voice connectivity worldwide.
As a Senior Software Engineer at Vonage, you will design and build high-performance systems to process millions of daily events, using real-time data processing technologies. Collaborate with a team to transform data pipelines into an event-driven architecture while ensuring code efficiency and scalability on cloud infrastructure.
The Senior Scrum Master will lead Agile transformation within Vonage, train and support teams in Agile practices, use data to drive performance, and foster communication and collaboration. They will assist in running SAFe events and address impediments to productivity while encouraging continuous improvement.
The DevOps Engineering Manager will lead a team of multi-discipline DevOps engineers, focusing on individual development, managing team ceremonies, maintaining project backlogs, and promoting DevOps principles. The role emphasizes collaboration, performance tracking, and aligning team delivery with business goals.
The Manager of Customer Success is responsible for leading the Customer Success team to drive product adoption, satisfaction, and retention. Key responsibilities include tracking team projects, forecasting revenue, supporting customer meetings, conducting interviews, and maintaining team morale and KPIs through regular meetings and training.
The Technical Support Specialist I will provide support for Vonage customers' technical issues, utilizing troubleshooting skills in network and VoIP. Responsibilities include managing tickets, handling customer calls, and ensuring adherence to metrics while collaborating with team members to enhance efficiency.
The Technical Support Specialist I provides technical support to Vonage customers, addressing issues reported through various channels. Responsibilities include troubleshooting application and hardware issues, maintaining performance metrics, handling customer inquiries, and collaborating within a team for efficiency improvements.
The AI Conversation Designer at Vonage will design user experiences for virtual agents across various channels, collaborate with clients, and develop intelligent conversation scripts. Responsibilities include using the Vonage AI Studio, creating mockups, and managing content libraries while addressing customer communication challenges.
As a Key Account Executive at Vonage, you will drive the growth of API/CPaaS solutions in the Enterprise segment by managing the sales cycle, building relationships with tech-savvy customers, and collaborating with cross-functional teams to enhance customer engagement and communication solutions.
In this role, you will help drive a self-serve analytics environment by working closely with Sales & Marketing to enhance reporting efficiency and insight generation. Your responsibilities include leading the Data Academy initiative, analyzing core KPIs, and collaborating with the BI & Data team to align data engineering with stakeholder needs, while empowering users to independently conduct their analytics.
The Senior Digital & Customer Analyst at Vonage will create actionable insights and ensure data integrity for advertising, supporting demand generation with reporting and tracking. Responsibilities include implementing new vendor tracking, developing dashboards, conducting ad-hoc analysis, and ensuring compliance with data regulations. Strong analytical and project management skills are needed.
As a DevOps Engineer, you will collaborate with feature teams to refine change requests, implement best practices, and engage in incident resolution. Your role includes streamlining operations, contributing to tooling modernization, and sharing knowledge of DevOps practices across teams.
The CFIUS Compliance Senior is responsible for performing internal audits to evaluate compliance with CFIUS regulations, documenting auditing activities, and maintaining control inventories. The role requires reviewing compliance-related communication and training materials and effective interaction with stakeholders while supporting the Compliance Director.
As a Telecommunication Engineer III, you will design, develop, and maintain telecom technologies for a global workforce, focusing on contact center solutions. You will migrate legacy systems to modern cloud-based implementations, troubleshoot existing deployments, and support technical needs across teams.
Join Vonage as a Senior Software Engineer to manage mission-critical services, working in a collaborative team environment. Responsibilities include designing, planning, executing solutions, and ensuring product scalability and flexibility. Engage in agile software development and contribute to delivering high-quality cloud products.
As a Backend Developer for the VBC Platform Team, you will own the engineering aspects of the product, design and execute solutions, collaborate with the team, and ensure the delivery of a scalable and flexible cloud product. This role demands strong technical skills and experience in agile software development.