Account Representative

Marsh has an entry-level opening for an Account Representative to support the Atlanta distribution segment. The Account Representative works closely with Account Executive's and provides support to help clients coordinate solutions, manage accounts, obtain advice, administer programs and perform other duties as assigned. Do you have strong communication skills with the ability to manage multiple priorities? Are you driven, intuitive and a quick learner? If you answered yes, this is a great opportunity for you.

What can you expect?

• This position is critical to successfully support mid-size to large client accounts
• You will receive on the job, computer based and side-by-side training to be successful in this role
• Work alongside senior level highly experienced colleagues to gain experience and skill sets for professional growth
• Ability to work from home one day per week, after six months of employment in good performance standing
• Within 30-days of employment you will have the ability to obtain a property and casualty broker's license

What is in it for you?

• A company with a strong brand and strong results to match
• Culture of internal mobility, collaboration and valued partnership with HR from the business.
• Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.
• Competitive pay (salary and performance based bonus potential), Full benefits package - starting day one (medical, dental, vision, STI/LTI, life insurance, generous 401k match AND contribution).
• Flexible work opportunities for work/life balance
• Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan

We will Count on you to:

• Review information with the Account Executive pertaining to client insurance programs and helps draft coverage specifications.
• Work with the Account Executive to drive business and retention and improve the client experiences throughout the proposal and renewal process.
• Review claims, contracts and audits, and follow up regarding endorsements, policy issuance, extensions and cancellations and escalates concerns to direct manager or client team, as appropriate.
• Monitor the renewal cycle by ensuring renewal protocol is completed (via tools available), gathering information, tracking quotes, and ensuring documents are issued correctly and on-time in accordance with our professional standards.
• Monitor the maintenance of proper records for reporting and audit purposes and processes insurance and claims details into the database.
• Strengthen and maintain relationships with clients, prospects, client teams and producers to provide best in class service and drive growth and retention.
• Respond directly to simple and moderately difficult client questions and requests, and solicits assistance from Account Manager as needed.
• Ensure all client information is collected, reviewed, updated and communicated to placement team for optimal program solutions and pricing.

What you Need to Have:

• Bachelor's degree
• 1+ years brokerage support experience or combination of insurance internship experience
• Proficiency in Microsoft Office applications (e.g., Word, Excel, Outlook, PowerPoint)
• Familiarity with or ability to learn proprietary applications/databases
• Strong organizational/multi-tasking skills, as well as excellent oral and written communication skills
• Ability to handle multiple priorities in a fast-paced team environment
• Ability to obtain P & C license within 30 days of employment

What Makes You Stand Out?

• P & C license
• Keen attention to detail with a focus on accuracy
• Being a self-starter
• Previous client facing insurance experience
• Ability to maintain performance under strict deadlines and high pressure situations

Marsh is the world's leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh & McLennan Companies (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.

Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.