Northern Trust header image
Northern Trust
Dynamic careers. Brighter futures. Greater possibilities.
Chicago, IL
Hybrid

Account Manager, Banking at Northern Trust (Chicago, IL)

| Chicago, IL | Hybrid
Sorry, this job was removed at 3:42 a.m. (CST) on Tuesday, November 1, 2022
Find out who's hiring in Chicago, IL.
See all Sales jobs in Chicago, IL
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

The key responsibilities of the Account Manager role include:

Supporting banking clients and responds to client inquiries. Executes client account servicing activities as requested by partners within appropriate time frames, including but not limited to assisting clients with banking and loan inquiries, updating client databases, updating client data and status reports, researching of client issues, and workflow distribution for the Banking Services Team. This is a hybrid/remote role, in the office and working from home.

Major Duties:

  • Coordinates with CSST Client Support Services Team (CSST) to execute daily client transaction activity and transaction processing; requests and ensures systems information is up-to-date; execution of client servicing events, communicating with clients and other internal and external partners
  • Coordinates with the CSST on deposit related transaction processing including account opening, exception clearing, overdrafts, etc.
  • Oversees development of appropriate action plans for client servicing and coordinates with other team members across disciplines to ensure execution and follow-up
  • Documents services provided, specialized procedures and ongoing written communications with client as appropriate in managing daily activity
  • Develops clear understanding of client needs behind service requests and communicates to service partners. Obtains appropriate information from partners and client to facilitate service changes or transactions
  • Primary focus will be assisting deposit relationship clients with banking needs
  • Identifies service efficiency enhancements, process improvements and service delivery using creative and proactive measures
  • Communicates with clients regularly to inform them of account set-up or status, past due loans, document requests or other information
  • Develops and maintains working knowledge of documentation required to monitor client relationships
  • Is well versed in the compliance requirements for new accounts and relationships and reviews compliance reports for adherence to policy and procedures
  • Develops and maintains a working knowledge of various business applications critical to relationship management including client on-line tools
  • Knowledgeable of the core aspects of the position, working towards becoming proficient in all areas required of the position

The successful candidate will benefit from having:

  • 3+ years' experience, or equivalent, in financial servicing/accounting fields with client servicing background
  • Knowledge of banking products and services is required.
  • Knowledge of internal banking functions.
  • Analytical, problem solving, and organizational skills required
  • Hours: 8:00 - 4:30 pm CST Hybrid (Currently 2 days in office, 3 days remote)

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve!Join a workplace with a greater purpose.

https://www.northerntrust.com/content/dam/northerntrust/pws/nt/images/careers/ntawards.jpg

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us andapply today.#MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected]

We hope you're excited about the role and the opportunity to work with us.

We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.
See More
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • OracleDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • MiroDesign
    • PhotoshopDesign
    • ZeplinDesign
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • HootsuiteCMS
    • DocuSignCRM
    • SalesforceCRM
    • MarketoLead Gen
Previous
Next

What are Northern Trust Perks + Benefits

Northern Trust Benefits Overview

Every full-time partner at Northern Trust has access to a wide variety of health, financial, and professional development benefits. We offer flexible work options, paid family leave and multiple paid volunteer days per year as part of our ongoing efforts to help partners balance a fulfilling career with a rich life outside of work.
From continuous learning opportunities to a popular mentorship program, we’re helping our partners identify—and pursue—their most ambitious career goals.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Some Meals Provided
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

At Northern Trust, we believe strong partnerships are the key to our success. Stronger partnerships don’t just feel better, they work better. They lead to more innovative ideas and better business outcomes. They foster collaboration, inclusion, and result in growth that serves everyone. We won’t ask you to pick between a dynamic career, a culture of care, or a work-life balance that works for you. Instead, we’ll work closely together to ensure you can achieve everything you want, without sacrificing the things that matter.

An Insider's view of Northern Trust

How does your team reward individual success?

I joined Northern Trust as a novice python developer fresh out of college. Over the next few years, I gained exposure to blockchain, machine learning & frontend UI. This organization invested in me, giving me room to be creative & innovative in solving problems. Now, I am confident in my skillset and ready to bring my experiences to the table.

Faye

Full Stack Engineer

What does career growth look like on your team?

There are dozens of opportunities at Northern Trust across different business units and technology teams where you can gain exposure to different technology stacks, internal/external clients and leadership. Internal mobility is encouraged. You can move around and try new things and other groups value your experience.

Emily

Journey Owner

What unique initiatives do you have that encourage innovation?

Innovation is encouraged & practiced as part of our Digital Metamorphosis operating model with Clients & Partners.  It is not a unique initiative reserved for a few, but rather expected by & from all.  We are building upon our foundation of over 130 years of strength while adding to our award winning portfolio of market leading capabilities.

Lucino & Vijay

Chief Digital & Information Officers, Wealth Management

What projects are you most excited about?

I am excited to work on and explore emerging technologies in AI, Machine Learning, Predictive Analytics, Domain Driven Design, Cloud, SaaS, Data Science, NLP, and Machine Learning Modeling.

Will

Full Stack Developer

More Jobs at Northern Trust