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This position reports to:
Head of Sales Support APAC__
Your role and responsibilities
In this role, you will support sales teams across the Asia-Pacific region by applying your electrical engineering expertise and knowledge of ABB’s products to develop accurate bills of materials and deliver timely responses to customer inquiries. You will support the development of competitive bids, estimates, and technical proposals that meet customer specifications, technical requirements, and budget expectations. Working in a dynamic, multicultural environment, you will collaborate with ABB teams and customers while using digital tools to collect, analyze, and consolidate technical and commercial data, ensuring accurate, compliant, and customer-focused solutions.
The work model for the role is: #Li-Hybrid
This role is contributing to the Electrification – Smart Power and Smart Buildings divisions in the Asia-Pacific Region.
You will be mainly accountable for:
Offering technical advice and developing bills of materials based on customer specifications and technical requirements to ensure the most technically and commercially competitive products/systems/solutions are offered to the customer by ABB.
Providing technical support to sales teams during technical meetings, product presentations, negotiations, or in response to customer technical queries.
Performing analytics and diagnostic studies to determine the most suitable technical solution to meet the customer’s needs.
Proactively engage product managers and attend training to ensure you are up to date with the latest ABB product offerings and technical capabilities.
Supports the sales teams in preparing and delivering the technical presentations and demonstrations on complex product issues, to both internal staff and customers.
Provides/delivers product related training to internal and external stakeholders.
Creating well-documented technical proposals in a timely manner and with an appropriate level of detail, including full and accurate part numbers, proposed alternative products, technical deviations, and highlighting the value of ABB’s solutions.
Leveraging your interpersonal skills and high levels of verbal and written communication to build and develop stakeholder relationships both within the sales support and the sales teams we serve across the Asia Pacific region.
You will join a dynamic, multicultural, high performing team with a strong emphasis on respect, team culture, and work-life balance where you will be able to thrive and encouraged to innovate, develop, and grow.
Qualifications for the role
You are proactive and take ownership of your tasks, performance, and development with the ability to work individually without constant guidance and close supervision.
Ability to demonstrate your experience/skillset in stakeholder relationship management and ability to perform and prioritise in a fast paced environment.
Ability to read Single Line Diagrams and Technical Specifications.
A background in technical support working with low voltage products (or a similar) demonstrated through either work experience or through study.
You are passionate about customer service, process improvement, and electrical engineering.
Bachelor’s or master’s degree in electrical engineering with more than 2 years proven experience of working in a similar role or related industry.
You are at ease communicating in English, ability to speak basic Japanese or Korean would be a bonus.
What's in it for you?
You will gain exposure to complex regional business operations while working closely with sales, engineering, and commercial teams across Asia-Pacific, developing both technical and commercial capabilities within a global organisation.
More about us
ABB Electrification is a global technology leader enabling the efficient and reliable distribution of electricity from source to socket. With Smart Power and Smart Buildings solutions, ABB supports customers across industries, infrastructure, and utilities to improve energy efficiency, safety, and sustainability.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
Skills Required
- Bachelor's or Master's degree in Electrical Engineering
- More than 2 years proven experience in a similar role or related industry
- Ability to read Single Line Diagrams and technical specifications
- Background in technical support working with low voltage products (work experience or study)
- Experience developing accurate bills of materials and technical proposals
- Strong stakeholder relationship management and communication skills (verbal and written English)
- Proactive, able to take ownership and work independently without constant supervision
- Ability to perform analytics and diagnostic studies to determine technical solutions
- Ability to speak basic Japanese or Korean
ABB Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABB and has not been reviewed or approved by ABB.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with medical, dental, vision, mental health support, and disability and life insurance included. Immediate eligibility in some roles reinforces the sense of dependable core coverage.
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Leave & Time Off Breadth — Time-off offerings are described as broad, including paid holidays, sick days, volunteer time, sabbaticals, and, in some cases, 25 days of PTO. Flexible scheduling and remote-work options add to perceived time-off and flexibility value.
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Retirement Support — Retirement benefits are positioned as robust, including a 401(k) with company contributions or matching and, in some cases, profit sharing or pension savings. Stock purchase/share acquisition programs complement longer-term savings options.
ABB Insights
What We Do
ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ABB’s success is driven by about 110,000 talented employees in over 100 countries. www.abb.com
